FreeGo Electric Bikes 

Excellent build on bikes. Look great and fab features Always get admiring comments when out riding my freego folder. With knee issues I find I can cycle anywhere now and for longer distances than ever before. Customer support is second to none - speedy and friendly. Highly recommend freego above other electric bike manufacturers. 5 stars.

Wonderful bike, excellent customer service. Helped me when I had a minor accident and needed repairs, also a great Facebook community of users. Recommend hugely.

My Freego has given me so much freedom, instead of jumping in the car for every little trip I jump on my bike. With the comfort and ease of use it's the best and healthiest way to travel, a steep hill, no panic just up the assistant and I'm up in no time. I love my Wren and wouldn't change it for anything.

I am on number two first one was 2011 it is still going strong for my grandson it spent 2/3 of its life with a heave trailer on the back. The new one 2017 has a trailer on the back for 3/4 of its life with no problems at all. The first one was a FreeGo Kingfisher the new one is a Hawk the trailer is about 80 lbs. just one funny story my Hawk started to give up and could not get 12 mph so I got my daughter to take my bike to FreeGo 20 miles to find out the tyres were no at sixty lbs so she had a 40 mile round trip to pump my tyres up. FreeGo is the best thing I ever did and there service is the best all I can say is THANK YOU.

Excellent service. Very professional and wonderful backup and support such as maintenance. Would highly recommend FreeGo.

We love our Freego electric bikes as they just givecus the opportunity to go that much further without putting pressure on any injuries we have.
They are such fun to ride and have taken us on some wonderful rides. Freego are a caring, friendly and efficient company.

We had a problem with our bikes and contacted the dealer. The bikes were taken in the same day, problem investigated and part replaced with no charge. We also had the bikes serviced at the same time without having to book a different time slot. Brilliant service from the dealer and Freego. We love our bikes - folders- best purchase for a long time.

Great company, reliable bikes that get you where you want to go, great choices and customer service is brilliant

Had my freego folder 16 month now and trouble free a great help to me as I am now 72 years of age I would not be without it as I cannot manage a normal bike.

Excellent purchase and well satisfied with every feature,even the aftercare from the firm is good.

I love my Freego Wren ebike- it has given me back my freedom following a new knee. Freego are an excellent company and give great support should you need it. I’ve never needed it but it’s good to know there is someone there if you have any queries. My Freego bike means I can be mobile again, keep fit and enjoy the outside - it’s brilliant.

Brilliant bikes and even better customer service and back up - I'd certainly recommend these bikes and the company to anyone wanting an electric bike - they come with two years warranty and I've done a fantastic 1500 miles since getting mine six months ago and have enjoyed every inch of riding it especially since i have severe arthritis and three tears in my knee cartilage. Having my Freego has given me a new lease of life, taking me places I simply couldn't walk to

Great bikes, we bought 2

Superb customer services. Nothing is too much trouble.

Its changed my life, I hadn't cycled for 20 years before I got my Wren. it's eased my knees, helped my ankles, and improved my breathing, The service you get from the team is beyond what you would get from any shop.

The Freego Folder is the best bike I've ever owned. I started cycling when I was 11 years old, I'm 66 now so I've been at it for 55 years. Never in that time have I owned a bike like this. I have the 16 Ah battery model which Freego say should have a range between 30 - 40 miles per charge. I find I get between 25 - 30 miles but I put that down to my weight (210 lbs) and the fact I live in a hilly area. I'm sure a lighter rider could achieve the range given by the manufacturer.
This bike is comfortable and a pleasure to ride. It has front suspension and front disc brake. Boasting 5 levels of assist it takes all the hills where I ride with ease plus a minimal amount of effort on my part. it has great stopping power for when I need it.
I chose the folder because it's easy to store and I can put it in the boot of the car or take it on the train This bike ticks all the boxes for me. The after sales service I've had has been excellent and my only regret is I didn't buy this bike sooner.

I had a Freego Martin Sport for 3 years and because of health problems and age, I had to change it for a step-through Freego Eagle.I was persuaded to try a Gazelle with a Bosch bottom bracket motor and did not get the support from the motor that my FreeGo gave, I believe that the other makes of Ebikes are for the younger, fitter cyclists. The chap that bought my Martin sport had a similar situation when he tried a Kalkoff? Ebike. It really broke my heart to let the Martin sport go, It had given me nothing but pleasure as I love cycling, but the effect of age and medication had weakened me so much that I couldn't pedal my normal bikes. I only used the Martin Sport for pleasure and over the 3 years I had trouble free cycling and the Bike Centre at N. Baddesley and Portswood Cycles were excellent to deal with.
The Eagle has been trouble free and I am trying to get used to the very upright position that I have to ride, due to arrthritis, it doesn't seem to give me the control I would wish if I was riding with more weight on my handlebars.
Before buying my Martin Sport, I did think of having an electric conversion fitted to my touring bike, but after finding out the cost, and having all the extra weight of the motor, battery and controls, then comparing that with a bike specifically designed and built as an Ebike, the conversion was a non-starter. The FreeGos are very strongly built, specifically designed for the extra weight, I cannot think that the frame would fail, the wheels are built with heavy duty spokes and the quickly adjustable stem is ridiculously easy to reposition the handlebars.
As a member of the FreeGo Private Owners Group, I read all the comments by actual owners and I would not be surprised that if we had a survey, the rating by our group of about 1300 owners would be very close to 5 Stars!
There are obviously a few niggles, 1 saddle can never suit all shapes, sizes weights and sit-bone widths of men and women, plus the amount of riding that the owner has done at the time of purchase, some haven't ridden for years. I don't think the bikes should be sold with saddles or pedals. Tyres are another individual choice, is the bike to be ridden on tarmac or off-road? The ones fitted do not have a good grip. As for removing the back wheel, the down-loadable Manual tells you exactly how to remove and replace the back wheel and it should be attempted as soon as you get the bike. I think that the setting of the width of the rear triangle should be increased. With the puncture resistant tyres and a good slug of "Slime", punctures should be rare.
If you want a comprehensive picture of the FreeGo bikes, why not ask FreeGo for a 4 week temporary membership of the FreeGo Private Owners Group, you will be able to judge for yourselves, the pleasure we owners get, and the help from members and especially FreeGo themselves, they are second to none, (even John Lewis)!

I bought a freego folding bike about 3 years ago and it has been generally ok. I can get a range of 30 miles on one battery charge and as I work full-ime in the day, this would usually involve riding at night. This worked out ok and I racked up 2K miles or so over the years.
However my opinion changed radically last week when I got a rear tyre puncture. Despite having a full puncture kit with me (spanners, levers, patches, glue, spare tubes, pump and all) it was impossible to see how to get the back wheel off. This left me stranded with a long walk/push home. Here I checked the user guide, and there is no reference to the correct way to remove the back wheel safely without damaging any electrics or anything else - Have I missed something here?
I had to book the bike in at the local retailler who sorted it out, but obviously at a cost. They also added "slime" inside the tyre to protect against further punctures.
Five days later I had the misfortune of another rear wheel puncture, so there was another walk/push home and there will be another workshop bill and more bikeless days.
I have been a cyclist for over 20 years and I always take a full puncture repair kit with me, for safety and to ensure that I will finish the journey ON the bike, NOT pushing it.But what's the point when there are no instructions on how to get the wheel off?
My current feeling is that the bike is ok for short journeys on nice days, but I would need to be convinced that it is suitable for serious riding.

My wife bought a FreeGo Regency electric bike around 20 months ago. We bought it through a local dealer so we could count on any problems being fixed, although we didn't expect any. The purchase price was a not inconsiderable £1,200 - our thoughts behind this being if it cost so much then it must be good quality. Unfortunately it has not proved to be so, and having lived with it for a while, we think it is extremely expensive for what it is.

It has been regularly used, well maintained, and so far has covered nearly 800 miles. However, it seems it was not designed to be used in typical British weather. It has been back to our local bike shop for an initial service, and then a series of problems related to the rear gear change, which they fixed but within a few miles the problem returned. After 300 miles the chain snapped, and showed four other links on the verge of breaking. I regularly oiled and maintained the chain, so lubrication was not the issue; it was an inferior quality chain. I replaced the chain myself with a good quality one, this has now done a further 500 miles without any sign of wear and tear and lots of life yet. The original chain was simply not up to the load of being pedalled and the electric power. So, on a £1,200 bike the single most important component in the drive train was not up to the job. Recently the headlight fell off, the plastic bracket had just snapped off - no impact, no over-tightening; it just fell off. It is a very flimsy bracket, on a £1,200 bike, and I am unable to source a replacement in the UK. I could probably import one from Holland, but life's too short for that kind of effort. A few weeks ago the pedals seized up. Our local bike shop were very good about freeing the bearings, even though it was out of warranty. Apparently there was plenty of grease in them, but the nuts had not been adequately tightened and had moved causing the bearings to gradually stiffen. Again, looking at the quality of the pedals, they are very cheap, despite it being a £1,200 bike. There are other niggles too. The handlebar end fell out one day for no reason and was lost, the bottom bracket is showing signs of rust, rivets on the rear mudguard are rusting, the handlebar grips rotate constantly and need repositioning on a daily basis, the XLR connector for recharging the battery is developing a fault where it has to be wiggled to get it to charge. After only 500 miles I had to replace the rear brake blocks, and the rear hub is showing signs of corrosion on the alloy, and rust on steel parts. I do not believe any of these issues are due to poor maintenance on our part.

The final straw, and why I am writing this review is that today, is I have had to replace the rear derailleur because the old one had rusted and seized, meaning only one gear was available. This is despite regular oiling of the moving parts. I replaced like with like, and it cost me less than £20. On a £1,200 bike. An essential component on a £1,200 bike, and its value is less than £20. I think this is a good indication of the overall value of the various components used to make up this bike, and I fear a failure in the electrics which will be beyond my ability to repair or replace.

I notice that currently there are deals offering £50 the FreeGo Regency. In my experience I would say £400 off would make it more reasonable value for money. I cannot recommend this bike to anyone, unless they are only planning to use it for a few dry summer miles; it is certainly not up to a regular, year-round four-mile commute. Buy something else.

Purchased a FreeGo folding electric bike 9 months ago and am delighted with it.
No problems so far and Halford's, where I bought it from, were very helpful when it came to preparing and servicing the bike.
Folding was a little stiff at first but a bit of lubrication sorted that out and it's very easy now.
The bike does become a center of attraction so expect to be stopped and questioned about the bike by admirers.
I get about 40-50 miles from one charge using level 0-2 with the 10KW/h battery. I rarely need to go higher than assist level 2 (max is 5), except up very steep hills or travelling against a 30-40 mph wind, and I am overweight too.
Finally, I had a few technical questions which were answered promptly and courteously by the FreeGo team.
Excellent bike and excellent company to deal with.