The second day after purchasing the license, the application stopped working. The helpdesk knows about the error and is communicating, I am waiting for the error to be fixed. I believe in the soon res... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sometimes work sometimes not work
I bought license key for 1 computer for 1 year Software does not work. The ticket is not resolved within 72 hours as promised. They are cheating peple.
Since the day I bought the last key, I could not download from any link anymore. I sent a request through Bug Reporting with a link but never got an answer. So I paid for nothing and it is over now.
Company details
Written by the company
We present to you easy way to DOWNLOAD AND CONVERT VIDEOS
Contact info
United States
- freegrabapp@gmail.com
- www.freegrabapp.com
2.5
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It never worked for me
October 3, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
VERY BADLY
VERY BADLY
After each update the program does not work, I continually have to contact support.
October 1, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
Known issue w/hanging log in, took my money anyway.
They want you to post a positive review for a free authorization key. I would love to do that unfortunately, the app & customer service suck. I was told app sign in for disney+ issue (spinning with no login screen) was a "known issue", they still took my money knowing the app has issues. Of course no email responses, except the worn-out canned response ..."we got your email, we'll get back to you...". I haven't been able to download the 1st file.
I would suggest movpilot. I didn't use them because the year price was double freegrabapp price. Now I know why.
Hard pass on freegrabapp going forward.
09OCT23 update ********************************************
I see the response I have at least four email requests for either: 1)help, 2) cancel.
NO RESPONSES!!
September 26, 2023
Unprompted review
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
I reported a malfunction following your…
I reported a malfunction following your instructions, but I only received evasive responses and the support request was closed without having resolved the problem
August 31, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
Would have given more but have not…
Would have given more but have not received license key
August 31, 2023
Based on the trial version
Based on the trial version, FreeGrabApp's FreeDisneyPlusDownload app is a fairly east way to download Disney Plus videos for offline viewing.
Pros: Easy guide to download videos: copy the link of the tv show or movie you want and paste it into the program. Video and audio download at reasonable quality.
Cons: Only 3 minute trial. Program sometimes freezes, and download is not very fast.
August 16, 2023
Unprompted review
No sound in trial
No sound in trial. Didn't receive activation key though payment is done
August 3, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
Nice little program
The programme worked really well and was easy to use and the price was very reasonable
August 3, 2023
Fake Reviews on Website and Bad Customer Service…
The reviews on their website are fake and they remove the bad ones. Also their customer service sucks. When they mess up they blame the customer. That is why I quit using them.
August 3, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
thanks very good service
July 2, 2023
great product for the job
July 2, 2023
FreeGrabApp.com is a great tool for…
FreeGrabApp.com is a great tool for downloading video and audio content from popular platforms like YouTube and Netflix. It's an intuitive and easy-to-use app that lets you save and watch your favorite videos without an Internet connection. With its high performance and extensive features, FreeGrabApp.com will be the best friend for all online entertainment lovers.
July 4, 2023
Unprompted review
Works GREAT, Output Size Should be Smaller
FreeNetflixDownloader is the best software I've used so far for downloading Netflix Shows. My only issue is that the size of the final Output video file is so large, it's always more than double the actual size of the Netflix video file. I wish the final Output video could be the same size as the actual Netflix Video itself or even smaller, other than that, it's still a great software.
June 3, 2023
Although I got mixed up when I…
Although I got mixed up when I downloaded the free version and then upgraded. I thought the word "Free" would not be in the filename, so downloaded the FlixGrab. I found my password did not work! After chatting with your bot, I realized my error, re-downloaded FreeGrabApp and the password worked.
It took very little time to sort the problem out as your staff quickly got me the answers I needed. The program works fine. Thank you.
June 2, 2023
It was going great.
May 31, 2023
Download reliability
In many instances the freegrab version that I have doesnt complete the download, it starts but then fails mid download. There maybe an update to fix this but I have lost confidence as it doesnt fail immediately so wastes my time to keep an eye on it.
June 3, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
I tried for a day without solving the…
I tried for a day without solving the problem that SRT subtitles do not download properly
June 2, 2023
Reply from FreeGrabApp
send your problem or wish, please use this link https://freegrabapp.com/bug-reporting/
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.