Update: Freeletics eventually reimbursed me. I was charged €50 for a renewal without any prior notification before the end of my 3-month trial. This is a clear violation of French consumer la... See more
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Europe’s #1 fitness app lets you work out anytime, anywhere with the best digital personal trainer - no gym required. Whatever your fitness level, achieve your goals quickly and build healthy habits with personalized HIIT workouts and audio coaching. Losing weight, gaining muscle or improving your fitness has never been so simple.
Contact info
Berg-am-Laim-Straße 111, 81673 , München, Germany
- www.freeletics.com
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Unethical business practices.
There are complaints as far back as 5 years ago about the subscription renewal practices for Freeletics. You are lured in with a discount, but then auto-renewal is done without any warning and money is taken from your account. There is no warning of a price increase either. Given that people have been complaining about this for so many years you’d think they’d listen to customer feedback and set up a subscription renewal alert email. I suspect most of their revenue is for ‘non-refundable’ accidental renewals. I think this practice is unethical - the whole thing feels like a scam. Avoid - there are much better fitness apps available with better customer care.
Changed the way I exxercise, eat and feel!
For someone that doesn’t like to go to gym and enjoys training outdoors and/or on their own, this has been a game changer. Love the exercises, tracking, progress feedback and the nutrition app also helped me improve my diet. Feeling and looking better every day!
I like it
I like it. It helps me follow a schedule and track my workouts.
Renewal scam - avoid
Same as others - renewal scam. Avoid at all costs
Freeletics is just a scam
Freeletics is just a scam - they renew your subscription without warning and refuse to give refunds. The app is not worth it, there are much better things out there for free.
SCAM alert
SCAM alert - FREELETICS stole money from me...
....they took a subscription without permission and then make it virtually impossible to stop
The automated renewal is a scam
The automated renewal is a scam! You are not notified before the renewal charge is debited from your account. The customer service is unhelpful as they remain 'firm on their terms and conditions'
This unethical behavior has to stop as the internet is full of complaints from unsuspecting customers who are charged without prior notice.
Training journeys are awesome
Great experience! Training journeys are chelleging, but we you finish, it feels great. I’d love to have more personilized recommendations, according to your health and performance data.
The workouts are AWESOME 👍
The workouts are AWESOME 👍, the coach is great. With daily reminders to workout and keep up with the nutrition plan shows me that going to an ordinary gym is for losers. Just Kidding 😂 I can't afford a gym let alone the transportation and other fees associated with them. But with FREELETICS, I'm able to keep a consistent workout routine at home or on the go! I paid for the yearly fee which is very cost effective and helpful for a guy like me who's lives on a Tight and I mean buns of steel tight budget. FREELETICS you have a changed my life, especially after recovering from Coronavirus I began using your app to get myself back on track, from being hospitalized for 3 months. FREELETICS will you marry me. 😂 No seriously, this app was what a guy like me was missing from him life. Definitely 😁 a Freeletlete for Life!
Avoid Avoid Avoid!!
Avoid Avoid Avoid!!
Taken money out of my account with an out of date card, not even sure how they can do that. They renewed today so I contacted them straight away and they won't refund. Im now reporting them to my bank hopefully will get it back. Scammers!!!!!!
The best sporting app…
I like the app i am now 67 years old and feeding gratis now with freelectis
The 14 day money back guarantee does not apply for subscription renewals
Freeletics has a NO REFUND policy for renewals. I cancel subscription last year and remove the app but the subscription renewed today automatically despite the fact they used a debit card expired two years ago (since when I stopped using this scammer app).
AVOID!!
Extra info: apart from not informing you of moving to a permanent subscription without informing you about it or notification of next payment, they also refuse to take part in any arbitration process as stated in their Ts&Cs:
"Consumer information: Non-participation in dispute resolution proceedings.
We are neither prepared nor required to participate in dispute settlement proceedings before a consumer arbitration board. Our email address can be found on our company info page."
Simply amazing
Simply amazing, best way to workout if you are time limited.
The best home workout app
I have been using freeletics for years (on and off) and I love it! The coach saves you the time needed to choose workouts, it adapts with your needs, and most importantly it’s effective.
And the cost is low, also thanks to discounts!
Free/mega expensive for stuff you can…
Free/mega expensive for stuff you can find online easily. Rubbish company don't do it..
I’m 70 and started at 65 started freeletics…
I’m 70 years old and started freeletics when I was 65. My son convinced me and I’ve convinced and converted quite a few people over the last 5 years. I love it and I’m sure you will to. It’s never too late and if you start slowly and trust the program you’ll get stronger and more flexible than you ever thought possible
great app
great app, it works so well for me. it gets me and propose workouts based on my abilities and the mood i am in.
This awesome app might not be for you
Great experience so far! I've been using it for one year now. It isn't cheap at front but if you're disciplined and you like to train indoor or outdoor and mostly by yourself, it's perfect. You'll save loads of gym time and money on the long run. Freeletics, plus consistency and a balance diet, it's all you need to see results and stay fit. It's based on calisthenics training principles and it's all I needed for me. 🙌
It's sweaty.
I like the fact that I can choose and create my own workout routines
Beware of renewal scam
As so many users, massive renewal scam here. The poor corporate and customer practice completely tarnish what is otherwise a good app.
Even if written in the T&C, most of the proper corporations do not behave like this.
The email to tell you that they stole your money is titled "your coach is waiting for you", no mention in there of having a subscription renewed.
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