freeNET Electrical Reviews 1,127

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. My item arrived safely by courier the day after it bought it. A fantastic price too compared to what other companies were selling it for. Highly recommend this company

Rated 5 out of 5 stars

I'd never heard of this company before ordering from them so I was a little worried having had bad experiences with other companies in the past. However reading the 5 star reviews on trust pilot gave... See more

Rated 5 out of 5 stars

Superb! Good variety and selection of products, well priced. I bought a steam iron from freeNET which was £28 cheaper than Amazon’s £88 tag. Ordered it just before midnight and it arrived 37 hours la... See more

Rated 5 out of 5 stars

A simple, swift operation with no demand that I open an account. How refreshing. From what I've seen, I feel confident that I can place my trust in your service. So, highly recommended and I'm now... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

Looking for home appliances at discount prices? Well at freeNET Electrical we have Vacuum cleaners, food processors, steam generator irons and many more that can be delivered to your doorstep anywhere in the UK. We are authorised retailers of Bosch, Delonghi, Dyson, Kenwood, Miele, SEBO and many more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. My item arrived safely by courier the day after it bought it. A fantastic price too compared to what other companies were selling it for. Highly recommend this company

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I wish all companies selling online were this good...

I'd never heard of this company before ordering from them so I was a little worried having had bad experiences with other companies in the past. However reading the 5 star reviews on trust pilot gave me confidence and I hit go. 20 mins later I got a call from them checking a minor issue with my address. Once that was sorted they dispatched my order and I received it less than 24 hours later. Outstanding service. Highly recommended.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service level from Stuart Westmoreland and Parcel force

I ordered the same item 4th Jan from Amazon, it was £60 more and unbeknown to me was both sourced and dispatched by a seller. When the item didn’t arrive I was told it had gone missing, that they had to investigate with Evri the delivery. After 5 weeks I gave up and asked for a refund. I ordered with Stuart Westmoreland and parcel force delivered in 2 days, communication and updates were outstanding!

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service…

I ordered frying pans approx at 2pm yesterday they arrived the following morning free of charge at 10.40! I’m delighted with the pans, they are of a great quality. Amazing service, great price paid and the speed of delivery was Excellent!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

One of the easiest online experiences I have ever had. Item arrived in 24 hours - incredible service!
Would definitely recommend.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great company, speedy delivery and very reliable company, i now have freeNET Electricals saved in favourites bar as it's now my port of call for electrical items.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Impressed

Excellent service. I ordered a kenwood food mixer at a very competitive price and it has been delivered free of charge within 24 hrs of ordering. Definitely 5 out of 5

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Ordered yesterday, arrived today, free delivery and….Cheapest SMEG toaster on the web. Perfect working order. Job done, thanks freeNET.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

No issues

I was a little sceptical at first as I had never heard of the company but, after reading the reviews I decided to place an order on a Ninja product that was sold out on their own website. I recieved free delivery and my item was delivered within 48hrs. No issues with the purchase or delivery. I would definitely but from this company again.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

A 5 star service

A simple, swift operation with no demand that I open an account. How refreshing. From what I've seen, I feel confident that I can place my trust in your service. So, highly recommended and I'm now looking forward to receiving my Kitchenaid small food processor. Thank you

May 12, 2023
Unprompted review
freeNET Electrical logo

Reply from freeNET Electrical

That's great to hear. Thank you for taking the time to leave us feedback.

Rated 5 out of 5 stars

Good prices and great service

Competitive pricing and I did a lot of research. The website is clear and easy to use and check out. Free delivery on the item I purchased so I was expecting a 3-5 day service but it was here within 48hrs. Really impressed with the service, definitely a lot better than bigger high street names I’ve used. Thank you

February 13, 2023
Unprompted review
freeNET Electrical logo

Reply from freeNET Electrical

That's great to hear. Thank you for taking the time to leave us feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look