freeNET Electrical Reviews 1,127

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent service. My item arrived safely by courier the day after it bought it. A fantastic price too compared to what other companies were selling it for. Highly recommend this company

Rated 5 out of 5 stars

I'd never heard of this company before ordering from them so I was a little worried having had bad experiences with other companies in the past. However reading the 5 star reviews on trust pilot gave... See more

Rated 5 out of 5 stars

Superb! Good variety and selection of products, well priced. I bought a steam iron from freeNET which was £28 cheaper than Amazon’s £88 tag. Ordered it just before midnight and it arrived 37 hours la... See more

Rated 5 out of 5 stars

A simple, swift operation with no demand that I open an account. How refreshing. From what I've seen, I feel confident that I can place my trust in your service. So, highly recommended and I'm now... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

Looking for home appliances at discount prices? Well at freeNET Electrical we have Vacuum cleaners, food processors, steam generator irons and many more that can be delivered to your doorstep anywhere in the UK. We are authorised retailers of Bosch, Delonghi, Dyson, Kenwood, Miele, SEBO and many more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent service

Ordered a new bean to cup coffee machine on Sunday, dispatched on Monday, arrived on Tuesday in perfect condition and best price i could find online. Honestly couldn’t ask for more.

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

Would never recommend this company…

Would never recommend this company returned a faulty Carpet washer they still deducted their collection and a restocking fee. Shameful, the bank are taking it up with mastercard to charge back. Buying is fine but returning is a whole other headache

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and professional company

This company comes highly recommended. I made a quick phone call to check if they had the smeg blender in stock due to xmas rush and the customer service team couldn’t be more polite and helpful. The item arrived next day as described and was a fantastic experience. Very competitive price to. Will definitely use again
Thanks

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! I ordered a Dyson cleaner from this supplier, as the price was the lowest I could find, and it arrived the next day. It was well packaged. The supplier provided me with several updates and an invoice.
I cannot fault the service received and would highly recommend this supplier.

December 20, 2020
Unprompted review
Rated 5 out of 5 stars

Would not hesitate to pat this company…

Would not hesitate to pat this company on the back.
We purchased a Miele hoover, within an hour of ordering I had an email confirming that it was being despatched. Then a little latter was informed that it will be delivered the following day. IT WAS. Under 24 hrs . Thank you. Also the price was £20 cheaper than the nearest competitor at £299.00 PLUS it was postage free. I also phoned Freenet to ask about an extended warrantee, the phone was answered real quick and the Lady was very polite and friendly.
Thank you again Ray Thompson

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

How brilliant is this retailer

How brilliant is this retailer. Ordered a La Creuset saucepan set a present for my Daughter in Northumberland yesterday. It is being delivered tomorrow by DPD with a I hour time slot before 11am. The best price of any retailer with free delivery. Amazing customer service.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service! I purchased a Smeg filter coffee maker as a gift and looked at many of the electrical retailers online and came across freeNet by chance! I am so glad I did! The price was really competitive and the customer service second to none, I ordered on the Friday and it arrived the following day! Thank you FreeNet, I can’t wait for my partner to try it out on Christmas Day.
If you are thinking of buying an appliance I would definitely recommend FreeNet!

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service

I wanted to buy a particular food mixer which was hard to find but freeNET were advertising one and at a very competitive price. 24 hours later I was making scones using my new mixer. Very good service.

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Super-fast delivery from this long established family business. This is how business should be - the right product at the right price and delivered quickly and efficiently. You can't ask for more.

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service!!

I am very happy with the customer service I have received and with the purchase.

Very helpful customer service I think is name was "Peter". The Vax I had purchased was faulty. Peter arranged for the product to be replaced and and the faulty one to be collected at the same time, which was brilliant!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, fast service, next day delivery promised if you order by a certain time, and the parcels arrive well wrapped. This is not the first time I have used them and will continue to do so for a long time.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

I ordered my Polti Steam Cleaner as it was cheaper to buy here than direct from manufacturer.
Easy to use website, email and text updates on progress of order. Fast delivery.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I just made my first purchase from FreeNET Electrical. Item arrived just perfect and as described.
I also had to call the customer service and they were extremely helpful and efficient.
Will definitely use this company again

July 3, 2020
Unprompted review

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