Excellent service. My item arrived safely by courier the day after it bought it. A fantastic price too compared to what other companies were selling it for. Highly recommend this company
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'd never heard of this company before ordering from them so I was a little worried having had bad experiences with other companies in the past. However reading the 5 star reviews on trust pilot gave... See more
Superb! Good variety and selection of products, well priced. I bought a steam iron from freeNET which was £28 cheaper than Amazon’s £88 tag. Ordered it just before midnight and it arrived 37 hours la... See more
A simple, swift operation with no demand that I open an account. How refreshing. From what I've seen, I feel confident that I can place my trust in your service. So, highly recommended and I'm now... See more
Company replied
Company details
Information provided by various external sources
Looking for home appliances at discount prices? Well at freeNET Electrical we have Vacuum cleaners, food processors, steam generator irons and many more that can be delivered to your doorstep anywhere in the UK. We are authorised retailers of Bosch, Delonghi, Dyson, Kenwood, Miele, SEBO and many more!
Contact info
14 - 18 Leicester Street, LE13 0PP, Melton Mowbray
- 01664 502608
- sales@freenetelectrical.co.uk
- www.freenetelectrical.co.uk
Completely Satisfied
Exceptional. Easy to navigate website, competitive pricing, slick ordering process (kept fully informed) and very quick delivery (via DPD - always reliable). Completely satisfied and would recommend.
June 19, 2020
Unprompted review
Took payment but couldn't fulfil order as advertised
freeNET Electrical accepted an order via the website that listed the item as 'Order now for FREE delivery from supplier within 3 working days'. I later received an email confirming that they had taken payment and would ship the product by the end of the month (several weeks) once they had received stock from the supplier. Not good. Unable to request a cancellation/refund today as their customer service office is only open until 1pm. Not impressed at all - seriously unprofessional!
June 17, 2020
Unprompted review
Fast dispatch, with great customer service.
After ordering a VAX carpet cleaner it arrived the next day which was great. On putting together I found out a screw was missing, so contacted the customer service department. They were very apologetic and sent a replacement screw a couple days later.
Great company and really recommend using.
June 8, 2020
Unprompted review
top class
If there were 10 stars I would have given them more, I had an issue with purchase and Peter from freenet went above and beyond to rectify the problem.
First class service, I’m a sole trader and I would hope I give the same sort of customer service that this company gives. Thanks again.
May 9, 2020
Unprompted review
Absolutely fantastic service
Absolutely fantastic service from start to finish. The team here couldn’t be more helpful. ***** would recommend and 100% use again.
Thanks Guys
May 6, 2020
Unprompted review
Excellent service …
I ordered the Bissell compact carpet washer from Stuart Westmoreland yesterday Thurs, and was promised delivery by Monday. I was delighted when it was delivered on Fri, the next day.Well done
May 1, 2020
Unprompted review
Fantastic customer service
Fantastic customer service. I telephoned through to check we could get next day delivery and found them to be very helpful and friendly. I will definitely shop with them again. Much appreciated and thanks for the great service👍.
April 28, 2020
Unprompted review
Outstanding customer service
I had a problem with an item damaged during delivery. The company dealt with this really quickly and efficiently, replacing the item without question and making sure that the packaging was more appropriate. The customer service was excellent; good humoured, friendly and efficient. Just what I needed. I would thoroughly recommend.
April 22, 2020
Unprompted review
Excellent service
Excellent service, the right product, the right price and very quick delivery what's not to like?
Will definately use again!
April 22, 2020
Unprompted review
Couldn't fault the experience
Couldn't fault the experience. Had the cheapest price of the product I wanted. Easy to order and next working day delivery at the time specified.
April 20, 2020
Unprompted review
Great product dyson v7 great price and…
Great product dyson v7 great price and delivered swiftly thank you
April 9, 2020
Unprompted review
Excellent
Excellent service in challenging times.Machine arrived on date promised.
April 3, 2020
Unprompted review
One of the best
Unbelievably good price, rapid delivery, outstanding service. A faultless transaction. I am pleased to recommend
February 13, 2020
Unprompted review
Super service
Super service. Very good price. Free next day delivery. Highly recommended - thank you.
January 23, 2020
Unprompted review
Yep straightforward ,good value
Yep straightforward ,good value, customer care was excellent
January 11, 2020
Unprompted review
A great company to deal with good…
A great company to deal with good prices and fantastic delivery . Next day on the dot
December 17, 2019
Unprompted review
Best price I could find for my…
Best price I could find for my KitchenAid Mixer. Easy to order, fast service and a very happy customer. I recommend and use with company again. Thank you!
December 10, 2019
Unprompted review
Fast and easy to use only complaint…
Fast and easy to use only complaint would be the £30 price drop on the day it arrived!
November 30, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.