freeNET Electrical Reviews 1,127

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent service. My item arrived safely by courier the day after it bought it. A fantastic price too compared to what other companies were selling it for. Highly recommend this company

Rated 5 out of 5 stars

I'd never heard of this company before ordering from them so I was a little worried having had bad experiences with other companies in the past. However reading the 5 star reviews on trust pilot gave... See more

Rated 5 out of 5 stars

Superb! Good variety and selection of products, well priced. I bought a steam iron from freeNET which was £28 cheaper than Amazon’s £88 tag. Ordered it just before midnight and it arrived 37 hours la... See more

Rated 5 out of 5 stars

A simple, swift operation with no demand that I open an account. How refreshing. From what I've seen, I feel confident that I can place my trust in your service. So, highly recommended and I'm now... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

Looking for home appliances at discount prices? Well at freeNET Electrical we have Vacuum cleaners, food processors, steam generator irons and many more that can be delivered to your doorstep anywhere in the UK. We are authorised retailers of Bosch, Delonghi, Dyson, Kenwood, Miele, SEBO and many more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent service

Ordered 5 new appliances very good value, could deliver on a Sunday for a small fee of £4.99. Excellent service throughout, kept up to date with order and delivery timings. Delivery drivers were very helpful and courteous. All round brilliant experience would highly recommend and would use again.

October 7, 2015
Unprompted review
Rated 5 out of 5 stars

Order and delivery

Ordered steam iron 12.0524 th Sept delivered 11.55 23rd sept. Had to phone company about small quietly , very helpful. Will defiantly use them again

October 4, 2015
Unprompted review
Rated 5 out of 5 stars

Fast delivery, great customer service.

I ordered a Miele vacuum cleaner and another item. Rang to cancel the other item, which was done very efficiently. The vacuum cleaner arrived promptly, and I was given adequate notice before delivery. Very satisfied customer.

October 1, 2015
Unprompted review
Rated 5 out of 5 stars

Purchase of vacuum cleaner

Excellent service. Delivered very quickly. Able to see where driver was on his round and where my delivery was in the schedule. The ability to alter delivery instructions made for a stress free delivery. Would definitely use again.

October 1, 2015
Unprompted review
Rated 5 out of 5 stars

Such efficiency

I am so pleased I ordered my Miele hoover from freeNET. I bought it at a greatly reduced price to other offers, and it was delivered well within the one hour delivery slot I was given. It was excellent service from the moment I ordered on line to when I received the product. Will use freeNET again and would certainly recommend them.

September 30, 2015
Unprompted review
Rated 4 out of 5 stars

Great service by freeNET, shame about the courier.

I ordered a vacuum cleaner from freeNET. It was the first time I had used them, and frankly, I had never heard of them before. The price was great. They kept me informed about my order, dispatch, delivery date etc, and even sent a text to give me an hour slot for expected delivery. The courier however let the side down. They claimed that they couldn't find my address, and rather than attempt to deliver the item again, they gave me no option but to either collect from the depot or collect from the nearest collection shop, which was nearly 2 miles away. I cant fault freeNET though, very efficient with good customer service.

September 29, 2015
Unprompted review
Rated 5 out of 5 stars

Top Class Service

We have never purchased from this Company before, and only came across them by chance on the internet. We were pleasantly surprised by their competitive prices, and impressed by their fast, efficient delivery service. Would have no hesitation in recommending them to others, based on our experienced.

September 28, 2015
Unprompted review
Rated 5 out of 5 stars

New Dyson

So straight forward, ordered , email when delivered and a txt to say what time of day.
Quick service

September 28, 2015
Unprompted review
Rated 5 out of 5 stars

Very fast and efficient service

From the moment my order was placed to the moment of delivery I was kept totally informed. My purchase arrived earlier than originally expected but I was kept up to date with the delivery arrival and also asked if there was an alternative place to deliver if I was out. I was given a time slot and it arrived at the beginning of that slot. Excellent service.

September 28, 2015
Unprompted review
Rated 5 out of 5 stars

Good customer service

After contacting freenet electrical over a change with the manufacturers product, they resolved the matter straight away, no hassle, great service.

September 26, 2015
Unprompted review
Rated 5 out of 5 stars

good website and service

The website was easy to negotiate. We received the vacuum cleaner the very next day. Communication regarding delivery was very good. Would use again.

September 26, 2015
Unprompted review

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