FreestyleXtreme Australia Reviews 693

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

First time I've dealt with freestyle extreme. Ordered an Endeavor Archetype 162 at a fantastic price. Received the board in under 4 days from New Zealand to our residence in Australia. Came well bubbl... See more

Rated 5 out of 5 stars

Great price and recieved my sidi crossfire boots in 8 days (uk to Australia).Bought a pair off fc moto Germany,Australia post lost them and fc moto don't respond to emails or answer their phone so not... See more

Rated 5 out of 5 stars

Trusted excellent group I enjoy purchasing goods I need through freestyle extreme Every thing I’ve purchased has arrived in good condition at a good time no stuff arounds Good quality products I re... See more

Rated 5 out of 5 stars

Always get excellent service from FreestyleeXtreme have been buying clothing for my son from them for years now. Always get quick accurate deliver. Excellent communicate with staff if needed. Always... See more

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4.6

Excellent

TrustScore 4.5 out of 5

693 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fantastic service and price

Fantastic service and price. Got from the UK to Australia in about 5 days. Thats quicker than I can get items within Australia sent to me. That and the price including shipping was way lower than in Oz. Fantastic seller. Will use again.

December 9, 2017
Unprompted review
Rated 1 out of 5 stars

The delivery that was scheduled to take …

The delivery that was scheduled to take 5-7 days took a month.

December 8, 2017
Unprompted review
FreestyleXtreme Australia logo

Reply from FreestyleXtreme Australia

Hi Peter,
Unfortunately Fastway Couriers in Australia made a decision that would not deliver to parcel locker addresses as they required a signature, this was not conveyed to the main company WNDirect or yo ourselves.
Thankfully, this has now been resolved & they are now again accepting parcel locker addresses.
Once we found they were not going to deliver to that address we asked you for a full address which you gave & your parcel was redelivered by DHL and we included one of our little goody packs & an apology letter.
We are very sorry for the inconvenience caused to you.
Kind regards,
Karen
FreestyleXtreme Customer Care Manager

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery and great communication. Good value for money. I would definately recommend FreestyleXtreme Australia.

December 8, 2017
Unprompted review
Rated 5 out of 5 stars

One very happy customer

Awesome product, awesome price and awesome service. What more can you ask for?! Really happy and looking forward to purchasing again.

November 19, 2017
Unprompted review
Rated 5 out of 5 stars

huge range at good prices

huge range at good prices. have ordered a few times and are always sent out quickly. last order had item missing and customer service were very apologetic and worked quick to sort it out.

November 19, 2017
Unprompted review
Rated 4 out of 5 stars

Will use FreestyleXtreme again!

The whole process of buying and delivery went smoothly. I would have liked to be able to track my delivery but the estimated day of arrival was spot on.

November 18, 2017
Unprompted review
FreestyleXtreme Australia logo

Reply from FreestyleXtreme Australia

FSX 1282318

Hi Eddie,
Thank you for your comments, I´m glad you have received your parcel.
We have set up a system in which we send at least 3/4 emails to inform customers all way through the process until they receive their parcel.
Always check your spam or junk email just in case or drop us an email and we´ll be more than happy to give you your tracking number.
Hope to see you again at Freestylextreme!
Regards,
Maria

Rated 5 out of 5 stars

How could I not give a 5 star for these …

How could I not give a 5 star for these guys, product was perfect, service and shipping fast! And the follow up courtesy to see if everything arrived safe... thanks guys will shop again soon YEW!

November 17, 2017
Unprompted review
Rated 5 out of 5 stars

Always get excellent service from …

Always get excellent service from FreestyleeXtreme have been buying clothing for my son from them for years now. Always get quick accurate deliver. Excellent communicate with staff if needed. Always let them know when I receive my delivery. Can't fault their company.
Always a pleasure to deal with.

November 2, 2017
Unprompted review

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