FreestyleXtreme Reviews 4,531

Arrived as described ahead of time.
Shame not boxed as to be given as presents, but you can’t have everything

Great range online and order arrived early.

I was a little unsure at first when I ordered the hoodie from this company.
The garment arrived on time when I opened the package I was pleasantly surprised the quality was first class.I am seriously considering buying another one.
Thankyou guys well done.

I had been told by a member of staff, that i couldn’t exchange my coat which was faulty, and would have to refund and repurchase, and I would need to do the repurchase myself, however when I went in to a store the individual I saw could not have been more helpful in offering to and processing the exchange; also when I had not received the email confirmation, i called the store and the same staff member very kindly contacted customer services to confirm it had all gone through and called me back to confirm; she did all this willingly and with a very helpful and positive approach. In addition, my replacement coat was delivered in less than 24 hours.
I was so disappointed when my coat had a fault, but have been delighted with the approach Superdry and it’s staff took to resolving it.

Excellent company. Bought skateboarding parts for a new build for my son, and the items arrived within a few days. They also sent free stickers and sunglasses as a welcome and thank you. Really gutted they have ceased trading and hope they are able to get back to reopen.

Ordered a bunch of clothing and accessories from them a while back and was really satisfied. Good quality merchandise for great sale prices

Really missing them. Just googeling around with hope that they might have open up again.
Never had any issues with them.

Emerson was great help! My box was missing a piece, Emerson had the missing piece at my door within 48 hours. Will definitely be a long time customer.

refused to honor their 30 day price match policy

I had ordered an anti-fatigue mat that has a lifetime warranty and the acupressure balls were slowly breaking down. Emerson was amazing in getting me a replacement!

Ordered £60+ worth of skate stuffs in the sale - the next day they went bust. Shame on them for trading knowing well that they couldn't fulfil orders.
Opened up a dispute with PayPal and got my money back within 28 days.

In the beginning they were so helpful Tumi freestylextreme they sent me wrong boot size they are not trying get back at me to let me know what's going on with the boots may I have $85 in my money and no one will return my call or email me back I just want you to know anybody out there use a credit card with them call your credit card company and tell then it was credit card fraud and the credit card company will we'll go after them and they'll give well give you your money back my credit card company did I just want everybody to know that especially getting ripped off by them

I paid before aprox 80 eur! Till today no goods, no response on e-mail no money back! Thieves!!

AVOID AVOID AVOID. They have gone bust, still took my money without informing me this was the case. Outrageous.

Made a purchase on 03 July, waited and waited. Send several emails asking for updates on my items, Received an email today 15th of August advising that the company has ceased and no product distributions will take place! If you have paid via Paypay or credit card contact them immediately and flag this mob!! Useless customer service.

Still can't believe you took customers
money knowing full well we weren't going too get what we paid for... and now blaming Brexic for the companies demise.... So obviously that gives you the right to steal customers money? lol

Only just found this out after waiting for 2 weeks for some DC flip flops for my son. Tried website and is closed obviously, hopefully we all get our hard earned money back. Not good if they kept taking customers money, even mr turpin had the sense to wear a mask when robbing 🙄

Same again placed order they took the money then sent an automated email back saying the are incompetent and don't know how to run a business. Now in the hands of the bank.

I hope who ever works there or speaks for them or rides and skates there eat it hard, maybe a good back breaker

Yep same as everyone else, just paid £550, no delivery, can't even contact them - the company appears to have gone, no website.
Sick as... I havent bought any clothes for years, so this was a huge shop for me, of which i had factored in that I would be returning some of it. Now im stuck with the whole bill and no goods at all.