Tried to return a product that didn't fit and spent half an hour trying to explain to somebody who didn't understand English how to do it . No section on website telling you how to return a product .... See more
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After placing my second order with FSX I did unfortunately experience quite a few issues and didn’t seem to be getting anywhere. I eventually got to speak to Karen who looked into the case for me and... See more
Company replied
Fabulous service and after service with a personal touch. We bought a pair of shoes which arrived quickly and in perfect condition. We would highly recommend using this small company who want hap... See more
Ordered 6 days ago (Order no: 1785615) and still haven’t received tracking information, despite having sent two emails - with no reply. Now website says “Site under maintenance, back in 2 mins”. W... See more
Company replied
Company details
Written by the company
The No. 1 Action Sports Store Snow, Skate, Surf and more; FreestyleXtreme is a friendly business with more than 5,000 products online including clothing, footwear & equipment for all the sports you love. With free delivery on all orders over £90 and our best price guarantee, shop now and save big!
Contact info
Unit B4 Valley Link Trade Park, EN3 4TY, London, United Kingdom
- 0208 4434236
- shop@freestylextreme.com
- www.freestylextreme.com/uk
Great company donated prizes for our…
Great company donated prizes for our small BMX club 😊😊😊
Hi everyone
Hi everyone. Okay, I understand a few people have had a bad experience with this company. I know they recently moved warehouses and sometimes things can get mixed up, that's life. no one is perfect. When this happens I know Freestylextreme has tried to make it right. No, it may not be as fast as we like, or how we like, but they do take care of the problem. Stop reading the bad reviews and read the good ones. A lot of people have had a very good experience with this company. I hope you do too.
5 star treatment
Ordered a waterproof cycling jacket, great price, great communication and a great jacket, cannot fault
We love FreestyleXtreme - Shop here almost for all occasions.
We've been buying many BMX and MTB related products at Freestyle Xtreme website for many years now.
The website is very easy to navigate and always has good products. Probably the best online retailer to get kids items as they have varieties of products unlike their competitors.
Refund and exchange process is hassle-free.
Their Customer service is always friendly and delivers great service.
They add a sheet of stickers and magazine with your order which my kids absolutely love!
I think they've added many more street fashion items now - many skateboard / surfing brands - so we can shop here almost for all occasions.
Payment taken for an out-of-stock item
When my order did not arrive, I chased them only to be told that they had emailed me several times to tell me they were out of stock. I'd received no emails and they'd taken immediate payment. Also, the item was still on their website as in stock - apparently an admin error. Only plus is, once I'd confirmed I wanted a refund, it got sorted. I will be avoiding them in the future.
Excellent quick service
Excellent quick service. Fast postage to New Zealand. Awsome product
I bought a hat from Freestyle
I bought a hat from Freestyle. It was better than I expected. I will buy more products from them. Thanks Mike
Ordered body armour great service
I ordered some body armour in xl and the website said the item was in stock from suppliers. Freestyle notified me the stock had run out but they could get xxl and would provide a goodie bag and free return if needed. I checked the sizes again and confirmed. Order came 2 days later with free sunglasses! Size fits like a glove. Great customer service
what an amazing products they have
what an amazing products they have! im satisfied!!
Extremely Satisfied- Thank you FreestyleXtreme for your…
Thank you FreestyleXtreme for your excellent service. The follow up for all my queries was immediate and helpful. The articles arrived in the time frame and were of great condition.
I bought two shoes from them in the…
I bought two shoes from them in the last two months and the customer service was excellent as well as the product that were shipped to me in New Zealand. I am very satisfied with the trade. Thanks for that guys!
Dakine Wallet - Very Pleased
I returned to freestyle-extreme for the purchase of a Dakine wallet, it was delivered on time and was as described on the website. The freestyle-extreme team were great to deal with as always.
Thank you and keep up the good work.
Great service
I was looking for some cycling glasses which were sold out in NZ. Found the exact pair I wanted at Freestyle Extreme and even with freight they still worked out slightly cheaper than a local purchase. Delivery was really fast and I got a follow up mail to ensure I was happy with everything.
Can’t fault the service!
MTB jersey
Purchased a MTB jersey for my son and very impressed with the product, price and service. Will definitely use again.
Great service and after sales
Great service and after sales. Ik highly recommend Them.
Freestyle Xtreme have a great range of…French Motorcycle Jackets
Freestyle Xtreme have a great range of quality affordable motorcycle accessories. I have now purchased boots and a jacket from them. I can't get over the quality of the gear. The service is prompt and freight is very fast even to New Zealand! Nice to deal with a family business. Keep up the great work!
Pretty bad experience - not to be repeated
Pretty bad experience - would not recommend buying from these guys.
Odered Falco Ranger boots. Given a delivery timeline of 7-10th June. Doesn't arrive so call them on 12/June. After 10 mins of waiting on the line, I am told they have a problem and don't have it in one of the warehouses. Told it will be shipped "soon" - but no date given.
It's now 14th June and there is no further communication nor any committed timeline. No one picks up the phone.
I will complain to my credit card company and get a refund - and avoid them like a rash in future.

Reply from FreestyleXtreme
Excellent service
Excellent service, jacket was just what my partner wanted, he is very happy with it. Item was delivered exactly when promised and their customer service team followed up to make sure all was well. I would definitely use Freestyle Xtreme again.
Worst experience ever, possible scamsite
Worst experience ever! Ordered an item which according to their website were in stock. After a while I get a message that the item were in backorder.. After over a week without an answer on how long the order would take before getting shipped to me, I decided to cancel the order.
Now the struggle of getting my money back begins. Two weeks passes by and they don't even respond to email any more, so now I've contacted PayPal and will get a chargeback..
SO all I can say is ORDER SOMEWHERE ELSE if you don't wanna get scammed!

Reply from FreestyleXtreme
I bought 2 REKD elite icon helmets
I bought 2 REKD helmets for my daughter and I, shipping was fast and they try hard to keep customers happy. Coming from the uk to America I thought it was going to be a hassle but they came a few days early. I like the style of those helmets and this is the best and cheapest place to find one.
They moved warehouses so give em a break.
Have a great day!
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