I have an uncomplicated (financial) life and FreeWill helped me set up a paperwork to start putting my estate in order. I was worried I was going to get up-sold (like other sides) and I do not begrudg... See more
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Company details
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FreeWill is a social venture. Our mission is to make estate planning friendlier and more accessible, empowering you to do amazing things for the people and causes you love.
Contact info
300 W 57th St, 10019, New York, United States
- help@freewill.com
- www.freewill.com
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Replied to 100% of negative reviews
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The directions were easy to follow and…
The directions were easy to follow and allowed for corrections when changes needed to be made will little difficulty.
TIMELY RESOURCE OF BENEFITS
USAGE OF THIS RESOURCE WAS AND IS BENEFICIAL.
IT REQUIRES READING TIME, THEN PROCESSING, FOLLOWED WITH THOUGHTFUL DETAILING. WORTH USING. MOST IMPORTANTLY, IT WAS FINANCIALLY WITHOUT STRAIN DURING THIS ECONOMY. SO GRATEFUL THAT THIS NECESSARY/CRITICIAL INFORMATION BECAME AVAILABLE THROUGH MY LOCAL LIBRARY!
Super easy and quick!!
Super easy and quick!!
I have always wanted to
Do this! And now I have peace of mind that I have done this.
Easy to use with great guidance
I had an excellent experience using FreeWill.com. The platform made the entire estate planning process simple, clear, and stress-free. I appreciated how easy it was to create important documents like my will and power of attorney. The step-by-step guidance helped me feel confident that everything was handled correctly.
What stood out most was the user-friendly design and the thoughtful explanations throughout the process. FreeWill.com makes something that can feel overwhelming much more approachable and accessible. The service was efficient, professional, and incredibly convenient to use from home.
I would highly recommend FreeWill.com to anyone looking for a free way (with some reasonably priced extra services) to organize their estate planning and protect their loved ones.
Thank you!
Really simple to manage
Really simple to manage! Put our family at ease! Ty
After a family member passed i started…
After a family member passed i started thinking it might be smart to have at least some kind of will, so I looked into it. Right away I found myfreewill.com I needed a free option beside( the notary.) Its very easy, a child could do it as long as they could read. It step by step in detail questions and blank spaces make it super easy to make your final wishes clear and easy to follow out! Leaving your final wishes for your family will give you such peace of mind, that your not just leaving your loved ones not knowing how to best honor you and you whole vision for your body's final journey here on earth. Questions you never would have through to answer will be asked medical wished, burial wishes, even your final words to each person if you'd like, what ever you'd like. I feel so good knowing my loved ones have a link to my free will!
clear instructions made this easy to do…
clear instructions made this easy to do and to understand!!!
I feel so relieved
I feel so relieved that I was able to make my Will online and the fact that I am a senior citizen finding a website that made it possible to do it for free was such a Blessing and something you don't see now a days (the word Free :)
It wasn't hard or to complicated to do. Everything was clearly explained. I was so worried about not being able to find a lawyer to draw it up, that wasn't to expensive and then I saw the freewill.com website. I was able to stop worrying and I won't be getting a bill.
I am truly grateful and was very Happy to see there are still people who cares about helping others,it's so refreshing. Thank you for caring :)
Great experience since I was not at…
Great experience since I was not at familiar with process. It was made easy. 10+
User BEWARE! They don't safeguard your privacy!
My initial feeling about Freewill.com was like wow, this is fantastic, this site has just saved me several hundred dollars in writing a will! Wow! And then reality hit.
USERS BEWARE! This morning, I received a phone call from one of the charitable organizations I had written into my Will, thanking me for including me on estate planning, and letting me know that Freewill had contacted them to let them know I had put them in my Will.
WTF ??? The ethical breach of consumer confidentiality about this is HUGE. And of course, if you look in their terms of service, they have protected themselves against class action.
First of all, Freewill doesn't know if you *actually signed & finalized the Will you created on their site*. So the fact that they're telling potential future estate recipients that they're included in your estate planning is just ... an obscenely gross breach of privacy. The lack of ethics here is bonkers.
Then my lawyer reviewed the website and said that Wills created using the website may be flawed, and thus open to not being enforceable - so they said ALWAYS get a professional lawyer to write/review your Will.
DO NOT use this site if you're concerned about your privacy. Use an lawyer who deals in estate planning, and be secure in your estate planning & legality of your Will. It's incredibly important.
** NOTE ** In response to somebody else reviewing this problem with Freewill, the company cites "When someone includes a charitable bequest in their will using FreeWill, our tool explicitly asks whether they would like us to share their contact information with the nonprofit, or to keep their gift anonymous." Anybody reading that notation when working their way through setting up a Will will assume that Freewill means that *after* they have passed away, NOT right now.
Freewill needs to clarify this immediately on their website. I was absolutely gobsmacked to get a call from one of the organizations I had designated - especially, as I have written above, Freewill DOES NOT KNOW whether or not you FINALIZED the Will that you used their site to write. So they're just out there telling organizations, "Hey, guess what, somebody has *maybe* put you in their estate planning."
Absolutely terrible breach of ethics and client confidentiality.

Reply from FreeWill
Been needing a Will for years...
I had been putting off Will for years due to the hesitation and unknowledge of doing. I was told about Freewill.com Honestly I was leery, for one, are they legit and 2nd.. nothing is free! I was proven wrong. It did take me awhile to finish but that was due to the thoroughness of questions and my decisions. I loved how I was directed and confusing legal verbiage, it was explained. In my opinion my Will is more in depth than one by my attorney. I feel more at ease with Freewill.. knowing my wishes are precise. Well done and I appreciate your company and the non profit donations that support these strongly needed documents. I am very happy this is done. I can rest now! Thank you
Very easy to create a basic will
This is not a free website
This is not a free website! Yes, you can create a will on their template but then you have to sign up for their 7 day free then $49.00 a month plan to get the will you just completed! Not free at all!

Reply from FreeWill
Easy to use
Easy to use, easy to update, easy to print. All done on my samsung tablet. Downloaded to tablet, Emailed to work, printed off. A long as it holds up in court, it is perfect. I read through some of the negative reviews here. I'll be honest, I laughed at a few. I had none of those issues. I started freewill a year ago, back now to update my will. Very simple process.
Very easy and quick
BEWARE: Freewill will contact your beneficiaries
I was shocked to learn that Freewill makes the beneficiaries of my will- the non profits- aware that they are in my will. I expected confidentiality when I did the will. This led to these groups contacting me, and now are calling me at home and requesting more donations. I contacted free will and asked them to delete my account. So read the fine print, maybe it is in there somewhere, but for me, I am angry and will go to a lawyer who respects confidentiality.

Reply from FreeWill
Excellent instructions and easy to…
Excellent instructions and easy to understand descriptions. I am so glad I found FreeWill. This has given me peace of mind.
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