French Crown Reviews 2,479

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I purchased a jacket, it took longer than expected, but they told me that is because each jacket was custom made to selected size. When I got the jacket it looked great and fit great. Though, I notice... See more

Company replied

Rated 1 out of 5 stars

I was really excited to order from this website, but unfortunately my experience was not good. The shirt quality was very disappointing compared to what was shown in the pictures. The fabric felt... See more

Company replied

Rated 5 out of 5 stars

Company meets the expectations as the commitment to deliver the shipment was fulfilled before the stipulated time frame. Material, finishing and quality of the product has not been compromised which s... See more

Company replied

Rated 5 out of 5 stars

I bought a suit from French Crown, sadly it didn’t fit as expected, however I was delighted with Mia at French Crown who assisted me in finding out my measurements and she asked for my pictures of me... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good products

April 15, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Giribabu Eduru,

Thank you for your feedback!

We’re glad to hear that you’re happy with our products. Your support truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Excellent quality of products in the…

Excellent quality of products in the right colors.

April 15, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear JONATHAN MAWERE,

Thank you for your kind feedback!

We’re delighted to hear that you’re happy with the quality of our products and the colors. Your satisfaction truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 1 out of 5 stars

Company non-responsive after refund request

I put in a refund request after the suit I ordered arrived one month later. I got no response from the company after the refund request that I placed using their online refund request option. I sent a follow up email 2 days later and this email was never replied to. I then sent a text to their WhatsApp and they said they couldn’t help me via what’s app and they’ll let the email team know to respond. Its been 12 days since my refund request and still no reply.

April 3, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Jakia,

We’re truly sorry to hear about your experience and understand how frustrating this must be.

A delay in response—especially after a refund request—is certainly not acceptable, and we sincerely apologize for the lack of communication you’ve faced across email and WhatsApp.

Please be assured that this is not the level of service we aim to provide. We would like to urgently review your case and ensure your concern is addressed without further delay.

Kindly email us at contact@frenchcrown.com
with your order details and subject line:
“Trustpilot Escalation – Refund Follow-up Pending”

Our senior support team will prioritize your case and get back to you with a proper update and resolution.

Thank you for bringing this to our attention. We truly appreciate your patience and the opportunity to make this right.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 4 out of 5 stars

The shirt looks stylish and…

The shirt looks stylish and well-fitted, offering a smart and polished appearance.
The fabric feels comfortable and breathable, making it perfect for all-day wear.

April 1, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Kalpesh Shah,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found the shirt stylish and well-fitted, giving you a smart and polished look. It’s also great to know that the fabric feels comfortable and breathable for all-day wear.

Your satisfaction truly means a lot to us. We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Good product

Good product

April 14, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Kalpesh Shah,

Thank you for your feedback!

We truly appreciate your support and look forward to serving you again soon.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Amazing fit and the fabric was…

Amazing fit and the fabric was authentic 😀 The executive who coordinated with me was very cooperative.

April 13, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Nash Cyrus Fernandes,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you loved the fit and found the fabric authentic. It’s also great to know that our executive provided you with cooperative and helpful support.

Your satisfaction truly means a lot to us. We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Great product

Great product. Nice fitting

March 18, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Rog “Duke”,

Thank you for your kind feedback!

We’re delighted to hear that you liked the product and found the fitting to be nice. Your satisfaction truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 5 out of 5 stars

Great design and variety and fitment…

Great design and variety and fitment for all.sizes

April 13, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Kailash Sharma,

Thank you so much for your kind feedback!

We’re delighted to hear that you appreciate our designs, variety, and fit across sizes. Your satisfaction truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Excellent quality

April 11, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Roopa,

Thank you for your feedback!

We’re delighted to hear that you’re happy with the quality. Your support truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Superior Customer Service

This company never rests until the customer is satisfied. Superior customer relations. Conversations with Mia always productive and satisfying.

April 11, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Gary Hopson,

Thank you so much for your wonderful feedback!

We’re truly delighted to hear that you had such a positive experience with our customer service. It’s especially great to know that Mia’s support has been consistently helpful and satisfying.

We’ll be sure to share your kind words with her — it will mean a lot!

Your satisfaction is our top priority, and your appreciation motivates us to keep delivering the best.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 5 out of 5 stars

Very nice good product with quality and…

Very nice good product with quality and affordable prices.

September 11, 2025
Unprompted review
French Crown logo

Reply from French Crown

Dear rajasekhar kesani,

Thank you so much for your kind feedback!

We’re delighted to hear that you’re happy with the quality of our products and found them affordable. Your satisfaction truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Good perfommce

Good perfommce

April 11, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear jayesh patel,

Thank you for your feedback!

We’re glad to hear that you’re satisfied with the performance. Your support truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Excellent Quality and Superior Service

I have the privilege of dealing with a specific customer service representative that makes the process effortless and a great experience. This is by far and away my favourite shirt brand!

April 10, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Geoffrey Allan,

Thank you so much for your wonderful feedback!

We’re truly delighted to hear that you’ve had such a great experience with our brand and that our customer service made the process effortless for you. It’s always our goal to provide both excellent quality and a seamless experience.

Your kind words mean a lot to us, and we’re honored to be your favorite shirt brand!

We look forward to serving you again soon.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 1 out of 5 stars

Very bad they making fool ...first…

Very bad they making fool ...first asking to give ratings n said they will give discount after now on next purchase

April 10, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Ajay Shah,

We’re truly sorry to hear about your experience and understand your concern.

We sincerely apologize if there was any confusion regarding feedback requests and promotional offers. It is never our intention to mislead or inconvenience our customers.

We would like to review this matter and clarify what happened. Kindly email us at contact@frenchcrown.com
with your order details and any related communication, and our team will look into this on priority.

Your feedback is important to us, and we appreciate you bringing this to our attention.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Quality finishing

All that I have got from French crown 👑 had been great quality. Lovely shirts with fantastic sewing finish. They're massive and stylish

April 9, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Idowu Adetona,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’ve consistently received great quality products and that you appreciate the stitching and finishing of our shirts. It’s also great to know you find them stylish and impressive.

Your support truly means a lot to us. We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 1 out of 5 stars

Ordered two sports coats six weeks ago…

Ordered two sports coats six weeks ago and never received them. All the company will tell me is that they were shipped.

April 9, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Tim,

We’re truly sorry to hear about your experience and understand your concern.

A delay of six weeks without receiving your order is certainly not acceptable, and we sincerely apologize for the inconvenience caused. We also regret that the updates provided so far have not been helpful.

We would like to urgently review your shipment status and provide you with a clear update and resolution. Kindly email us at contact@frenchcrown.com
with your order details and subject line:
“Trustpilot Escalation – Shipment Not Received”

Our senior support team will prioritize your case and assist you promptly.

Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make this right.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 5 out of 5 stars

Great experience

Great experience

April 9, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear PS Ravi Kumar,

Thank you for your feedback!

We’re delighted to hear that you had a great experience. Your support truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

Rated 5 out of 5 stars

Great customer service

Great customer service, and the company delivery the products on time and the quality of the product is top notch.

April 9, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Pst Fredrick Muchele,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’re happy with our customer service, timely delivery, and the quality of our products. Your satisfaction truly means a lot to us.

We look forward to serving you again soon!

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 5 out of 5 stars

Mia was great

Mia was great. Worked with me on another sport coat selection. This is a great company with good price point products. Many colors and styles to choose from especially if you’re looking for a coat over US 52.
I will always keep buying from them.

April 9, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Chuck Bradford,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Mia was able to assist you with your sport coat selection and make your experience a positive one. It’s great to know you appreciate our variety of styles, colors, and inclusive sizing options.

Your continued trust and support mean a lot to us. We’ll be sure to share your kind words with Mia!

We look forward to serving you again soon.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com

Rated 5 out of 5 stars

We would like to commend your…

We would like to commend your organization for delivering outstanding shirt quality with remarkable attention to detail. Equally appreciated is the excellent support extended by your team, which reflects strong professionalism and commitment. We rate your services at the highest level and look forward to continued collaboration.

April 6, 2026
Unprompted review
French Crown logo

Reply from French Crown

Dear Ashok Vishwakarma,

Thank you so much for your thoughtful and encouraging feedback!

We’re truly delighted to hear that you appreciate the quality of our shirts and the attention to detail we strive to maintain. It’s equally rewarding to know that our team’s support reflected professionalism and commitment.

Your high rating and kind words mean a great deal to us and motivate us to continue delivering the best.

We look forward to serving you and continuing this valued relationship.

Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in

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