Purchased a camper van from Fresh Motors back in September 25. From the initial enquiry, through to picking up the vehicle we were treated with respect by very polite, friendly staff. From director t... See more
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We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.
Contact info
Norwich Road, IP25 6HW, Watton, United Kingdom
- 01953 797272
- sales@freshmotors.co.uk
- www.freshmotors.co.uk
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Customer service
I’m a returning customer I can’t fault the service and workmanship received from Ricardo and Seb highly recommended
They are polite and always helpful
They are polite and always helpful. They have done an update on the vehicle and hopefully it will sort the problem out 😊
Great experience and seamless service…
Great experience and seamless service from Adam and team
recently purchased a pick-up
recently purchased a pick-up, overall it was a good experience just a few niggles.
1) site advertises 100 mile free delivery! NO free delivery is in a 100 mile round trip.
2)Sales video for pick up says a tear in the seat will be repaired. Delivered with tear in seat
3)Day of delivery which was confirmed two weeks ago, extremely bad communication, basically waited from 08.30 till after 15.00.
4)I found it rather challenging that at the start of the process after a few emails was able to actually speak to someone, on delivery day it was like i was being blanked, sales exec would not answer his phone but would send an email.
5) Car finally delivered after 3 in the afternoon with a layer of dust all over it, which required a visit to a car wash and a tear in the seat
Unplanned check up.
I turned up at Fresh Motors without a booking, and the Staff arranged for a Technician to check the car for me within just a few minutes. I didn't need to leave the car as the small problem was dealt with immediately. I was very grateful and pleased with the outcome.
excellent communication from the staff
excellent communication from the staff, perfectly clean throughout, lovely waiting area and overall excellent service
Collected and returned vehicle
Collected and returned vehicle which was a big help. Good customer service. Recommended.
Very friendly
Very friendly, and fantastic service, happy to keep using them.
I have always been treated with the…
I have always been treated with the best care and respect this is my second car that I have had from Freshmotors the support I get from the team is priceless
Very helpful and reliable
I found they went out of their way to…
I found they went out of their way to explain things clearly and precise
Very helpful and thorough
Very good, very thorough, and could get the car in reasonably quickly after a warning light came up. They provided a video showing some other problems too and fixed them, keeping me updated throughout, and the car is now driving better than it has in a couple of years. First time using them but I’ll be going back.
All staff are very friendly and polite
All staff are very friendly and polite. I would recommend Fresh motors to anyone 😁
Customer service was great staff…
Customer service was great staff friendly and informative.
Lovely friendly staff and very quick…
Lovely friendly staff and very quick too. They are very accommodating and flexible with when you can drop of your car. I can't fault them thank you!
Catherine
Time had come to have the wet belt…
Time had come to have the wet belt replaced on our Citroen... arranged to have this done at Fresh Motors, who service both our cars. Easily booked and on day of the work everything went smoothly, as usual, and the work was completed as promised. Cost as advised, no hidden extras.
Good customer service
Good customer service. Helpful and ease of booking. Recommended.
First time using Fresh motors to…
First time using Fresh motors to replace a cam belt and waterpump on my corsa vxr. The staff was great from the start, clear and honest that they was unsure how long it would take due to not having much experience on the vxr engine. Although they went over on the labour they did not charge the extra. They also advised the auxiliary belt needed changing and did not charge the labour on this due to it not being any more work whilst doing cam belt.
Receptionist on Saturday morning (forgotten the ladies name) kept me up to date and even waited passed midway for me to get there to collect the car despite her finishing at 12.
Very good experience and already booked my car in for another job.
Thank you for the fantastic serive.
Excellent service.
Excellent service.. friendly and informative. Let me know every step of the way whilst my car was having a mot and service. Top company 😊
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