Friendly Rentals Reviews 440

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I have rented in FriendlyHousing for 2 years now. They never solved issues I had with my room or the house. The landlords are really mean and rude. They even threatened to throw my things away once ev... See more

Rated 1 out of 5 stars

I payed money for account and they didnt make me na account and didnt answering not helping....wery Bad experinces with this makelars

Rated 1 out of 5 stars

Terrible company. Complete rip off with awful customer service. Stay anywhere else!! FOLLOW UP: I did contact you like you tell everyone to who tells the truth about "Friendly" rentals and got no r... See more

Company replied

Rated 1 out of 5 stars

They offered vouchers for the cancellation of my booking last year due to the pandemic and are saying that it expires now when I still can't travel unless I give them a booking for next year. This is... See more

Company details

  1. Vacation Rental

Information provided by various external sources

With our main office based in Barcelona we are market leaders in short and medium-term apartment rental since 2003. In September 2016 we joined the NOVASOL Group, part of Wyndham Vacation Rentals and are now part of one of the biggest holiday rental companies in Europe. We offer the best alternative to hotels in more than 20 destinations in Europe and America. Our goal is to ensure our clients feel at home during their stay in one of our apartments which is why we strive hard to go the extra mile to meet their needs.


Contact info

1.2

Bad

TrustScore 1 out of 5

440 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

friendly barca

This was our first time working with Friendly Rentals and our first time in Barcelona. From booking the holiday to meeting our hosts in Barcelona was such an easy and well thought out process. We were able to settle into the apartment right away and the information about the area we had chosen as our base to explore the city from our hosts made us feel immediately welcome. Based on the information on the website we chose to book our first trip to the wonderful city of Barcelona with Friendly Rentals and could not be happier with the outcome. Truly friendly!

September 3, 2016
Unprompted review
Rated 5 out of 5 stars

Friendly rentals provide the most comfortable and relaxed atmosphere where you go. It's doesn't get better... Especially in Spain!

After a decade of using Friendly Rentals twice a year we haven't found anyone better. They provide accommodation that makes ches 5 star hotels, relaxation, security, apartments in the most serene areas of Barcelona, Valencia, Madrid and Milan to mention wher we have used them. In a nutshell you won't be disappointed at competitive prices.

September 1, 2016
Unprompted review
Rated 4 out of 5 stars

Accommodation with high standards

The apartment was so spacious and very well equipped, in the heart of the city. The only thing i want to mention is the time of 4 days till the next cleaning is a little bit uncomfortable and annoying. Make it not more than 2 or 3 days, it's better for a family being in vacations.

Best Regards
Theo

September 1, 2016
Unprompted review
Rated 5 out of 5 stars

Beatiful apartment!!

Beatiful apartment, nicely decorated in the heart of the Gothic Town in Barcelona. Just steps from the Barcelona Cathedral. Nice!!

August 8, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used Friendly Rentals twice. On each occasion they have answered any queries or requests promptly. I would have no hesitation in using them again.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excelent Service and a Great Apartment

Had a lovely stay in a great apartment in Barcelona's Gothic district. Arrived late evening and had a bit of difficulty finding the apartment and the Friendly Rentals' rep waited patiently for over an hour for us to arrive. She was a lovely person to deal with spoke perfect English and couldn't be more helpful. I also had to contact the office with regard to extending our stay, again the person I spoke to couldn't have been more accommodating. Fantastic customer service. Would recommend Friendly Rentals to anyone. Five star rating from me. *****

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Value

We have stayed in several Friendly Rental properties in Spain and without exception the quality was consistently excellent at affordable prices. The Friendly Rentals service is faultless. I wish there were more Friendly Rental properties available in more locations throughout the world. Ian

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything went very smoothly from start to finish, very friendly staff and apartment was spotless and wanted for nothing. Apartment so close to all of the attraction we walked everywhere. Would certainly use this company again and recommend to family and friends. Thanks for making it a pleasant stay, we will be back!

July 6, 2016
Unprompted review
Rated 5 out of 5 stars

Welcomed by staff that were definitely friendly helpful and with a 'can do' attitude.

Our accommodation was nicely decorated and well equipped and it was in a good location for bars, beach, shops and 'Lizy's Kitchen' next door. For a one bed apartment it was very very spacious and we liked the idea of the balcony being outside the bedroom. Would most certainly rent this accommodation again. Also a very big thank you to the staff at Friendly Rentals. I had my purse stolen at El Pratt and they were so helpful. Thank you to Nico for accompanying us to the police station and to Manu for all his help in contacting my bank. Definitely Friendly and more importantly, Good people. Thank you. Patricia

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Great Experience

I was extremely happy with my Friendly Rentals. The service from the day we arrived in Barcelona to the day we left. The apartment was very comfortable and clean, it had everything as I saw it in the pictures. The building has an elevator it became very convenient since we did grocery shopping in the nearby neighborhood markets. The young lady that took us to the apartment was very friendly and when over everything with a lot of detail. We Wil definitely rent again from Friendly Rentals.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Lovely, large apartment in fabulous Florence.

We loved the apartment, the location, the garden was beautiful. A few incidents about one of the showers that only had scalding as a choice, but the owner is fixing that. One bathroom had no place for cosmetics and I had to bring in a folding chair. No big. I can do that! It still was a FIVE STAR, as far as I'm concerned No place is perfect. I would rent this again and will recommend it to friends.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Everything just as it said.

Eight of us booked to stay at Blossom II at Fasana Prati Rome and we were met and welcomed on our arrival.The apartment was more than we could have possibly hoped for with four spacious bedrooms each with its own fabulous en-suite bathroom .The apartment was equipped with a fully functional kitchen with every appliance needed . On arrival we were also provided with a welcome pack of food which was a surprise and appreciated.The position of the apartment was in a residential area and just a twenty minute level walk to the Vatican with superb restaurants on the way.We will certainly be use using Friendly Rentals again in the future after this experience.

July 5, 2016
Unprompted review
Rated 5 out of 5 stars

Great time is Sitges

We've used Friendly Rentals for many years and can't fault them. But we found the agent Manolo was excellent and couldn't have been more helpful. We had his email and number in case of any issues. Apartment was wonderful right on the sea front. All amenities are provided.

July 5, 2016
Unprompted review

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