Fringes Rugs 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cannot write a review as my order and payment was taken then a day later had an e mail saying they couldn't fulfil the order. Still waiting for my payment to be returned ,most people take payment on d... See more

Rated 4 out of 5 stars

My purchase is a special order being made to custom size and has not yet been received. However the range of rugs available from Fringes Rugs and the fact that they can be made to customer requirement... See more

Rated 5 out of 5 stars

Very pleased to report that my new rug arrived this morning and is now in place under the kitchen table.. Size, colour, quality are all perfect - and I will now have 'toasty toes' at mealtime... See more

Company replied

Rated 5 out of 5 stars

This was our first purchase from Fringes Rugs and would definitely buy from Adrian and the team again. What came across so strongly from the minute we place the order was the desire to deliver truly... See more

Company details

  1. Home & Garden

Information provided by various external sources

Fringes Rugs have been trading within the rug industry for over 20 years. Our showroom is the largest showroom in the Southwest with over 2000 rugs in stock. With our walls bursting at the seams we decided it was time to expand our horizons and move with the times. Thus, our website was born. Painstaking hours, tumbles and falls have brought us to where we are today. To think that just 15 years ago we were bringing the best quality rugs to Devon and now we're sending them to our customers all around the world.


Contact info

All reviews

(210)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Decent rug with hassle-free service

Large rug at a good price, with prompt delivery. Only complaint - there was a dark patch on the rug as if someone had trodden on it with a dirty shoe. Came off with a quick clean. Would purchase from them again.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Everything was good

The rug I bought is excellent. Its texture is nice and it's attractive. The service was good and the rug came promptly well wrapped.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service, good quality and price

The large rug purchased was lovely, the only fault was that it never mentioned it had a silver threat running through it. It looks lovely for xmas but I think I will have to purchase another more less blingy rug for the rest of the year.

That said it was excellent quality, delivery quickly and at a good price.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Gorgeous

I was very I pressed with the prompt service. When my rug came it was more than I expected. I would love my whole room carpeted in this. Maybe one day I would highly recommend this company and will be buying again from them in the future.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Your won't find a better selection at a better price!

The Fringes website is easy to negotiate, with excellent photos and descriptions. Ordering, which also includes tailor-made products if required, was simplicity itself. The company confirmed my order immediately, completed it within a couple of days and informed me again when it was dispatched.
My rugs where even better than expected and I can only say that I was delighted with the products and the service, which were both first class.

December 19, 2013
Unprompted review
Rated 3 out of 5 stars

Great sales, poor after sales

Couldn't fault the initial sales team, service and delivery. But when I asked to return it, the attitude changed. One person I dealt with seemed almost dismissent. I was initially told I would receive my refund within a few days but had to wait a lot longer in the end and chase up several times with no real explanation as to why there was a delay

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent!

Amazing rugs. I bought two extra large rugs for my house and everyone comments how lovely they are.
Great company great service!

December 19, 2013
Unprompted review
Rated 4 out of 5 stars

Fantastic rug, shame about the delivery!

We are so pleased with our rug and after a bit of a hiccup with the antiskid backing we now have it safely installed in our front room. Excellent service with your company
Unfortunately we can't say the same thing about your couriers TNT.
After sending you us an email to say it was on the way we then tried to track it on their site. All it said was "Please call". But who to call and what number ?
Eventually found their number and was told contrary to what it said on their website the rug hadn't even reached the depot after saying on another time that it was out for delivery! We eventually received it 2 days after.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Great service, good price, well pleased

I would definitely recommend. We had great service, the prices are reasonable, and we are very pleased with our rugs. We had carpet remnants from our stairs bound and made into runners. They look really nice and we get a lot of compliments.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

great service

Ordered a rug which was delivered very quick. I previously ordered the same rug from another company and waited well over the delivery date only to be told it was sold out. Also the rug i got was cheaper from here. Very good service.

December 19, 2013
Unprompted review
Rated 4 out of 5 stars

Great service and a really well priced rug!

I got. A huge rug to go in my living room, which has stripped wood floors; something to make the room a bit less bare and a lot more comfortable! The rug was delivered quickly and was exactly what I had been looking for. The equivalent on the high street would have been at least twice the cost, so I'm really pleased.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Lovely Rug!

Received my rug as promised within a few days, really pleased with it as it looks Plush and very luxurious as stated on the website! Excellent value for money compared to other rugs I have seen around. Would recommend to others

December 19, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look