Fringes Rugs 

We purchased a coir runner and it is exactly what we wanted and will be looking to buy a large rug in the new year. The rug was delivered on time and we where very happy.

The two rugs arrived within the delivery time specified, were exactly as we expected from the online images and are very good quality.

My rug is wonderful and arrived quickly, also had several emails updating me on when likely to receive rug. Would definately use this company again!

love the rug xx

I found the website easy to negotiate,payment went smoothly. Kept informed by e mail.
Able to track my rug, delivery was prompt , delivery driver pleasant.

The best price I could find, I contacted another company who said they were too busy.
The man in this company, was great, did the sale over the phone on Saturday at 4.30.
Web site a bit sticky on my nexus 7 but, I just phoned them.
Matt Wilson

Wanted this rug for when we have our new flooring put down. It not only was a good price compared to other companies but also free stain guard and free delivery

Looked at a fabulous Rug can get it in alot of different Colours & Sizes i really want this one would look fabulous in my front living room i have been waiting till i got the right one & now i have i have to have this Rug. I love love love it.

I have researched many rug companies and Fringes Rugs stand out. Their selection of shapes, colours , styles and sizes is fabulous. Prices are keen so I have kitted practically my whole house out with their rugs. The staff are courteous , helpful and even do mock ups of a particular rug pattern before you commit so you know what you are buying. For me one of the most important things was the reasonable and fast delivery rates to Northern Ireland that many companies could not fulfill. Well done,

We had been searching for a specific circular rug to match a pair of existing hall rugs and Fringe Rugs were happy to customise a circular rug from a rectangular rug to match.
They consulted with us over exact size and delivery was within a few days. Their price could not be bettered by other suppliers.
Veery happy to use them again.

Really good service thanks, super product, and when there was a problem with the carrier it was sorted efficiently and in a friendly manner. Well recommended!

Excellent service kept us informed of the progress.
Quickly replied to email queries.
The quality of the rug is exactly as described.
Fringes Rugs is the first place that I will look for my next purchase and probably the only supplier that I will need to view.

when I placed my order I recieved an email with minor detail about my order, there was no order number, no item number, no product description bought.. There was just an email saying my order was being processed. I thought I should wait for a few days before I make contact with the company. After 3 days of not hearing for the company I sent an email requesting an update, still no reply. I called several times but the phone just rang through, I eventually got fraustrated and left a voicemail, which not surprisingly was not responded to. I called again the next day and the phone was then answered I asked about the status of my order just to find that they couldn't track it as they previously did not provide me with an order number, we eventually had to use the date in which the order was placed to then track it on their system. Once tracked they then said the rug was out of stock (this is something they should have put on their website) thier supplier would only deliver in 10 days! I eventually decided to go ahead with this as I had already waited a good few days. This is week 3 since placing the order and as at morning time I had heard nothing from the company, I had to call in see rap times just to find out that the rug is actually now with them!!

All in all a terrible customer service they have set up, I am not planning on using this company again, and I will make sure my friends and family stay well away.

I bought two Grosvenor rugs in ivory from Fringes. I'd found them cheaper on another website that was having a special offer. However, I was tempted by the free stainguard and free delivery offer from Fringes so I asked them if they'd price match, and they agreed straight away. I needed a Saturday delivery. That too was no problem. I received a text from the delivery company to confirm the date and my rugs arrived as ordered. The rugs themselves are beautiful with a slight shimmer to them and wonderfully soft. Worth every penny! All in all, a great purchase from a company that clearly cares about their customers' shopping experience.

Waiting about 4 weeks after the stated lead-time on the website. Customer service was good and end product very good.... just wish the website could be more upfront with lead-times when they are experiencing problems. Throughout the experience, the lead-time was never increased.

I was very nervous about ordering online as my colour scheme is quite specific(sage green) and I didn't want a garish shade of green. However, the rug is fantastic quality and true to the shading on the website, I really am over the moon. It was delivered on the day stated, beautifully wrapped, and I really am thrilled to bits and wouldn't hesitate to recommend Fringes Rugs to friends and family.
Janet Smith, Surrey

I was struggling to find a round rug to sit under my mini trampoline. The website is very user friendly and clear. It was so easy to place my order and I was pleasantly surprised to receive a discount, whilst placing my order. The item was well packaged and delivered on time. The rug was excellent value, well described, of excellent quality and the colours looked exactly like they appeared on the website. I am now putting it to good use and would definitely recommend and use them in the future.

Having identified on a visit to Heal's the perfect rug for our new home, we duly did our research and found Fringes to be the cheapest supplier of the rug (much cheaper than Heal's!). Delivery was well within the time scale quoted and the rug arrived in perfect condition. We would be happy to do business with Fringes again.

fantastic customer service, really lovely rug, bright , vibrant colours, great price, speedy delivery. All round terrific company.

We purchased a custom sized rug from Fringesrugs. Always responsive, very quick and provided info a feedback through the manufacturing and shipping process. Great service, and a fine rug.