Fringes Rugs 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cannot write a review as my order and payment was taken then a day later had an e mail saying they couldn't fulfil the order. Still waiting for my payment to be returned ,most people take payment on d... See more

Rated 4 out of 5 stars

My purchase is a special order being made to custom size and has not yet been received. However the range of rugs available from Fringes Rugs and the fact that they can be made to customer requirement... See more

Rated 5 out of 5 stars

Very pleased to report that my new rug arrived this morning and is now in place under the kitchen table.. Size, colour, quality are all perfect - and I will now have 'toasty toes' at mealtime... See more

Company replied

Rated 5 out of 5 stars

This was our first purchase from Fringes Rugs and would definitely buy from Adrian and the team again. What came across so strongly from the minute we place the order was the desire to deliver truly... See more

Company details

  1. Home & Garden

Information provided by various external sources

Fringes Rugs have been trading within the rug industry for over 20 years. Our showroom is the largest showroom in the Southwest with over 2000 rugs in stock. With our walls bursting at the seams we decided it was time to expand our horizons and move with the times. Thus, our website was born. Painstaking hours, tumbles and falls have brought us to where we are today. To think that just 15 years ago we were bringing the best quality rugs to Devon and now we're sending them to our customers all around the world.


Contact info

All reviews

(210)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service....

I ordered a rug from Fringesrugs, however, there was problem with the ordering but the customer service was excellent and they kept chasing the supplier for the rug and gave me discount as a courtesy... highly recommend!!!!!!!!!!!!!!!!!

August 26, 2012
Unprompted review
Rated 5 out of 5 stars

Fringesrugs have given us the best service we have ever received from any other company before

We brought our rug from "Fringerugs" a couple of years ago & were extremely happy with it ,although after a month or so we noticed that some of the pile/ cottons were pulling out from the weave in several places . After getting in touch with" Fringerugs" & explaining the problem they replaced it almost immediately (within a day or two ) without any fuss or bother & they were really helpful to. I would totally recommend "Fringerugs " 100% & would buy from them again without a doubt. Customer service second to none.

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Relaxing with purple waves!

We really love this rug! The colours are fantastic - really bright and colourful. The rug is in fantastic condition, and looks amazing in our lounge! The size fits perfectly, and ordering from Fringe rugs was quick and easy! Very happy customers :)

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Great style, great quality, great service, great value

To be able to have a rug made to a custom size in a beautiful design and made and despatched very promptly for under £100 you might think that there was a huge catch, but Fringesrugs do just what they promise. I have been delighted with my rug and my friends can't believe how little I paid. I have no reservations in recommending them at all and would always go to them to buy a new rug in the future. First class. Prima! Excelente! Génial!

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

FRINGES for RUGS

I bought an 8ft diameter circular rug which arrived very quickly and looks stunning in our hall. Thank you Fringes for the excellent service. We are looking to move house soon so I will back in touch ordering more rugs!

Sue R

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Fringesrugs for excellent customer service

Fringesrugs were second to none when dealing with my order - especially Adrian! Didn't have the size rug that I required but were able to cut down a larger one and bind it to suit me perfectly. Nothing was too much trouble. Prompt friendly service at all times. Thank you.

August 24, 2012
Unprompted review
Rated 4 out of 5 stars

great product - long wait

i loved that rug.
it seemed to take forever to arrive though, probably compounded by having to come home to bare floors every night that first cold february.
there were a few calls to the company who assured us it was being made by fine craftsmen in deepest darkest germany. strange.
it finally arrived, well wrapped, and rolled out perfectly the first time with no lingering curl. it never got sucked up the hoover and the ends never started to creep under itself. the only criticism was that sometimes it seemed to move across the floor of its own free will.
it was an exellent product, well worth the money and the wait.
i was sad to lose it in the split.

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Funky rug with Fast delivery!

The rug was a present for my mum and she was amazed at the quality and the colour was by far better than what she had seen at retail. From my side the price and the delivery (especially at Christmas peek time) was brilliant! Left some spare pennies for a stocking filler to. I would highly recommend and use again!

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I got a free stain treatment on my rug and free delivery, so can't go wrong really! They also phoned me to keep informed about the progress of my order and when the delivery would happen. Polite, efficient and professional.

August 24, 2012
Unprompted review
Rated 5 out of 5 stars

Very professional , quick service

The rug arrived well packed and much earlier than the expected date as it had to be custom made because of the odd size. The quality is very good, the only slight disappointment was the colour which looked dark grey on the website, its actually a brownish grey but its ok.

August 20, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look