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Rated 5 out of 5 stars

Great Performance Quicker Than Expected Arrived very quickly, so worth the semi-steep delivery cost. Actually feel like I can trust the rating of these cables, as I get far less stutter than my pre... See more

Rated 5 out of 5 stars

I ordered the incorrect cables. Fruity cables was happy to arrange replacements with no questions. Thank you

Rated 5 out of 5 stars

Very easy site to use, checkout process uncomplicated. Delivery efficient and quick, cables were well packaged. Cables look to be good quality and function as expected. Makes a change to be able... See more

Rated 5 out of 5 stars

I've used Fruity Cables for bulk business orders of cables twice and have been very satisfied both times. One order arrived very quickly after ordering, and the other after going missing in the post (... See more

Company details

  1. Computer and Accessories Store

Information provided by various external sources

Custom made UTP patch cables, Cat 5e and Cat 6 patch cables in a range of colours , Fibre Optic Cables, Data Cabinets All available at Fruity Cables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

I've used Fruity Cables for bulk …

I've used Fruity Cables for bulk business orders of cables twice and have been very satisfied both times. One order arrived very quickly after ordering, and the other after going missing in the post (through no fault of Fruity Cables) they worked swiftly to resolve the issue and resend the cables. Great company who i really recommend.

June 12, 2017
Unprompted review
Rated 5 out of 5 stars

Well recovered!

Very slight issue which was resolved immediately and very well which makes this a 5 star rating.

April 26, 2017
Unprompted review
Rated 5 out of 5 stars

Great price, Great service

Great price, great service. Ordering is straight forward and sales answered well to the few questions I had.
I will be buying from them again.

April 25, 2017
Unprompted review
Rated 5 out of 5 stars

Swift Order thank you

Ordered on Monday on a 2-3 day delivery and arrived the next morning! Great service and very well priced products.
Would certainly use again.

February 1, 2017
Unprompted review
Rated 1 out of 5 stars

Worst sales experience I have ever encountered - More like RottenCables..!

I never written a bad review, as it's not worth it, but this company pushed every button and left me no choice.

Created an order for over £550 for an important IT cabling project on a deadline, which arrived several days later. Great well, when I opened the box I found that several key items were missing such as tools to create cables. I asked for 25 x 0.5m patch cables and received 25 x 5m cables instead to wire up a cabinet with. I also received 2 different shades of blue cables 0.5m & 1.0m. Completely unacceptable. To add to this, the picking list or receipt in the box had been marked as order complete, which was a blatant lie and was confirmed later on by a manager.

After complaining several times to their very laid back (cant be bothered) customer service team, they simply fobbed me off with excuses and said they would call back, which they didn't. After spending over 2 hours chasing, I eventually got through to a Manager whom promised to get this resolved by the end of November 2016 - its now January 2017 an still waiting for my missing items to arrive. I have left emails, messages and voicemails but keep getting mugged off.

From start to finish this whole purchase experience has been a disaster, from the bottom of their staffing chain to the top. Even when they realised they have lied and treated a customer this way, they still couldn't be bothered to salvage anything from this sale or from a potential European account.

I would stress that a company like this doesn't deserve to be trading or have the privilege of being in the service industry, very sad...

January 5, 2017
Unprompted review
Fruity Cables logo

Reply from Fruity Cables

Hi Kevin,

We completely admit a real mix up here and we are sincerely sorry. A manufacturer stopped selling a product that we still featured on our website. You had every right to complain and I would have done the same thing in your situation. Messages were not passed on during holiday time and this is unacceptable.
We have been humbled by this bad review, learned our lesson, changed our procedures over holiday time and have removed the product from our website. You will be refunded double the value of the missing item.
Apologies once again.

Teresa Abate
Marketing Dept.
www.fruitycables.co.uk

Rated 5 out of 5 stars

Cables

Great service and really fast delivery at great prices!!

July 14, 2016
Unprompted review

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