I love Fsj I originally ordered in Dec for Christmas my shoes were too small seems sizing is a little different as I wear 12 but had to get size 14 boots, but FSJ accommodated me through the entire ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
⭐️⭐️⭐️⭐️⭐️ I accidentally ordered the wrong size shoes from YDN Shoes, and I was so impressed by their service. Not only did they offer me a free replacement, but they also let me keep the original... See more
Company replied
Excellent Customer Service and Excellent Quality & Packaging. I have over 280 pairs of shoes of all brands and PROUD to have these in my rotation. I thought the shoes were too expensive for them no... See more
Company replied
FSJ Has just been WONDERFUL with making an error on my shoe order. The customer service employees are the BEST❤️. They respond quickly and immediately correct their errors. It’s worth the 3-4 week... See more
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Company details
Written by the company
FSJ official store. Find the best offer for HOT Heels, women's fashion shoes at FSJ TOP Shoes Design. More offers and discounts could be found.
Contact info
United States
- www.fsjshoes.com
4.3
Excellent
512 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shoes I purchased were amazing
The shoes I purchased were amazing. I have had 2 pairs customized to fit my slim calves and they have delivered beyond my expectations. Customer service is top notch as well; very quick in responding and they stick by their product. Do not hesitate to purchase. I will be purchasing more!!!
November 17, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
I was so impressed w/the selection
I was so impressed w/the selection, the price and the ease of ordering. Thanks, I will b shopping again. God Bless!
November 14, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. We offer a wide variety of styles so that customers can find what they like and want.
The quality is excellent
The quality is excellent. True to size.
Customer service goes above and beyond!
November 14, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
Navy Blue Strappy Heels
I ordered my first pair of heels from Nice pairs because they specialized in hard-to-find sizes for women. I ordered a navy-blue strappy heel in size 4.5. I was pleasantly surprised with the fit and how they actually looked like the picture.
September 19, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
FSJ company is legit
FSJ company is legit. I love the shoes I ordered last year. I just ordered more a few minutes ago.
November 9, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
I love this website!
I love this website!
The selections are positively beautiful and the fact you can personalize any of the shoes makes this site essential to lovers of beautiful footwear like me, who can choose the looks they like.
I have ordered many times and will continue, with happy results.
November 9, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. We're glad to hear you like our shoes. We offer customization services so that customers can get unique styles they like.
My experience was great
My experience was great. The seller was very nice and understanding, especially communicating with their customer, I love my heels very pretty 😍.I had to get a size down cause the one I ordered was too big for my feet,and also the shipping was fast 👌🏽I have no complaints. I definitely recommend this website. I will be back to all of again 😊
October 27, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
I order Denim knee high boots
I order Denim knee high boots. I had them customize to my liking, and I must say I love them. They arrived today and fit perfectly and are very comfortable. I'm currently customizing another pair of shoes. I highly recommend this site.
November 4, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
You’ll want these shoes for Christmas!
I have had the best experience with fsjshoes!
I got the burgundy leather pumps,(maryjane style)
they are absolutely exquisite! So well-made and beautiful.
I am so happy with my experience and I would suggest you buying these shoes, because they are so cute for Christmas!
October 28, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
FSJ Customized my Denim Mule Clogs
FSJ Customized my Denim Mule Clogs. It was worth the extra $25 for the color I chose.
When it comes to an error the company is fabulous in making sure I get exactly what I asked for. I am ordering another custom denim in the next week.
The FSJ Support Team responds back with hours of you request. *****+******
October 24, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our custom service is designed to allow customers to get the unique style they want. Our goal is to ensure that customers have satisfactory and suitable shoes.
This company is a total scam
This company is a total scam. Beware buyers! You will not be able to return a pair that doesn’t fit you. The company will not respond to any of your emails and will not accommodate you with any returns. Will never buy anything from this company!
October 22, 2025
Unprompted review
Reply from FSJ Shoes
We apologize for any inconvenience this may have caused. We understand your feelings, but I have replied to all your emails and also contacted you via text message, yet we have not received a response. Please contact us again at support@fsjshoes.com.
Superior customer service
Superior customer service - yes, as other folks have said, size up or measure length and width (widest part all the way around the foot). You will not be sorry - they were so friendly, helpful, and prompt.
Enjoy their shoes - you found the right shop!
October 21, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
Most comfortable boots!!
Most comfortable boots!!! I love the style and comfort. Love the material, vibrant color, and the fit is comforting
I love these boots. I let my sister try them, she is hooked, ordering her a pair too.
I was not sure what size to order, spoke with the Customer Service, they were very helpful with finding the correct size for me.
October 14, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
The incentives to increase purchasing…
The incentives to increase purchasing is poor marketing strategy. It’s kinda insulting. You’d be better off using a rewards system than offering essentially $8-$10 bucks off at $100+ order. That’s not even gas or snacks funds.
October 7, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for your order. Different promotions may apply at different times, so the discounts may vary. You can contact us by email and we will verify the situation for you. Have a nice day.
Need more Ladies Size 4 options
Need more Ladies Size 4 options, especially for casual and dressy shoes.
October 7, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our shoes are available in women's US sizes 3-15. We also offer a variety of styles for customers to choose from. We hope you find the shoes you like and that fit you well. Have a nice day.
Great Customer Service
Although one of my heels had delivery issues and another pair were too small, customer service listened, responded in great time & ensured me they would fix the mishaps. They’re now sending me two new pairs of shoes. I really appreciate how considerate the customer service team is!
September 25, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
Fsj Shoes are stylish
Fsj Shoes are stylish . Please remember when ordering size up European sizes are smaller . Customer service worked with me . Thank you
Joy a happy customer
September 19, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
I love the boots I got
I love the boots I got, and the customer service was incredibly helpful!
September 30, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. Our goal is to ensure our customers have a pleasant shopping experience and find the right shoes for them. Have a nice day!
Love the shoes you carry
Love the shoes you carry! Also site is very friendly and easy to maneuver!
September 28, 2025
Unprompted review
Reply from FSJ Shoes
Thank you for sharing. We offer a wide variety of shoes so customers can find the ones they like. Have a nice day.
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