Funeral Guide Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professional guidance during difficult times, making the grieving process more manageable and providing exceptional support. The service provided is frequently described as compassionate and empathetic, with many appreciating the thoughtful and sensitive approach to funeral arrangements and the overall care for loved ones. Reviewers also found the website easy to use and navigate, highlighting its helpful features for leaving condolence messages, lighting candles, and finding funeral information, which brings comfort to families. However, some people mentioned that the site could be tricky or cumbersome to use, with occasional difficulties in navigation or specific functions like accepting terms and conditions. A few other people also felt that the automatic addition of a fee to donations by a third-party service was not ideal and that donor information was displayed publicly despite opting for anonymity.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the website easy to navigate... See more

Service

Clients share positive opinions on service, highlighting its efficiency, care, and compassion during... See more

Website

Users describe positive interactions with the website, finding it easy to navigate and very simple to use,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their thoughtful, sensitive, and... See more

Product

People report positive experiences with the product, with many finding it brilliant. Customers appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have posted many messages of condolence on Funeral Guide over many years. As both an individual as well as in my professional occupation as a Florist. Funeral guide allows you to convey your own th... See more

Rated 5 out of 5 stars

W.E.Pinder son family funeral home since 1914 very helpful caring giving support John family staff all brilliant 🤩 🤩👏👏 memories for mothers 💕🌹day fathers 💙😍day Easter Christmas light cand... See more

Rated 5 out of 5 stars

G.Brooke are truly family mr Brooke who found the family business was an hardworking honest diligent mindful man and he's instilled that ethos in the business the staff are understanding caring and m... See more

Rated 5 out of 5 stars

It was easy to follow the link, telling the family that we will be attending the funeral and reception. We also found it useful that we could write something about us to let the family know, how we k... See more


Company details

  1. Funeral Director
  2. Funeral Home
  3. Review Site

Written by the company

Funeral Directors Comparison & Review Site


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to use site

Easy to use site. Great for lighting a candle in remembrance and donating to the chosen charity.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Aunt's arrangement's

I live in Ireland and the funeral guide made it easy to lookup my Aunt's arrangement's and to leave a message of condolences to my cousin. The website is made in way that shows that the funeral guide shows respect and understanding for their clients and users

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Rowlands where very supportive…

Rowlands where very supportive throughout the process of delivering a funeral, something I have never negotiate before ever. The outstanding care and guidance they gave was absolutely amazing and I can only give them five stars but they really need an 10 out of 5 stars for help and guidance they gave.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Stibbards & Sons were exceptional

Stibbards & Sons were exceptional. Nothing was too much trouble. The most fitting send off you could probably ever imagine for a hugely loved individual, Martin Hodson. This company knows what it is to put the care of their clients before everything else. Who wouldn't want to be treated like that at such a difficult time? Thank you for all you did to make Martin's funeral such a memorable and fitting occasion.

February 9, 2026
Unprompted review

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