I have posted many messages of condolence on Funeral Guide over many years. As both an individual as well as in my professional occupation as a Florist. Funeral guide allows you to convey your own th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
W.E.Pinder son family funeral home since 1914 very helpful caring giving support John family staff all brilliant 🤩 🤩👏👏 memories for mothers 💕🌹day fathers 💙😍day Easter Christmas light cand... See more
G.Brooke are truly family mr Brooke who found the family business was an hardworking honest diligent mindful man and he's instilled that ethos in the business the staff are understanding caring and m... See more
It was easy to follow the link, telling the family that we will be attending the funeral and reception. We also found it useful that we could write something about us to let the family know, how we k... See more
Company details
Written by the company
Funeral Directors Comparison & Review Site
Contact info
The Mount, 72 Paris Street, EX1 2JY, Exeter, United Kingdom
- support@funeralguide.co.uk
- www.funeralguide.co.uk
4.8
Excellent
472 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great site gives you what you need
March 1, 2026
Unprompted review
Albins user friendly Funeral response and light a candle page.
The ease in which confirmimg attendance direct to Albins elieviates the family of constant enquries or unknown numbers which could arise otherwise.
The opportunity to light a candle and to write a message for the loved one departed and/,or the family was a nice touch.
February 28, 2026
Unprompted review
So easy to use.
So easy to use.
We need to appreciate those who served our country.
February 27, 2026
Unprompted review
I have been lighting a candle on here…
I have been lighting a candle on here for 4 years for my daughter sometimes I put photos up too for me it's like comfort it's hard to explain but it's something I do every single day and also my mum dose the same but yes it dose bring me some sort of comfort.
February 27, 2026
Unprompted review
Lovely way to remember someone
What a lovely funeral idea to be able to confirm you are attending the funeral and be able to put pictures and memories on x
February 26, 2026
Unprompted review
Streaming of funeral service for a friend
This was an excellent recording of a very moving service. Thank you.
February 6, 2026
Unprompted review
it's easy to follow the link and put…
it's easy to follow the link and put photos light a candle or just accept the funeral invite
February 26, 2026
Unprompted review
At first it was a little bit confusing
At first it was a little bit confusing. because email was spelt incorrectly. Once that issue had been sorted I found the process to donate easy
February 23, 2026
Unprompted review
I found it easy to get on to say I'm …
I found it easy to get on to say I'm not computer savvy.
February 20, 2026
Unprompted review
Lovely idea of online obituary . Staff wonderful
Lovely idea of online obituary and all staff were lovely and professional but very approachable and nice.
February 24, 2026
Unprompted review
Simple and effective to convey thoughts…
Simple and effective to convey thoughts and condolences
February 21, 2026
Unprompted review
communication
staff well informed and very helpful. Prepared to go extra mile
February 20, 2026
Unprompted review
Always give up to date obituaries with…
Always give up to date obituaries with full information and with dignity
February 20, 2026
Unprompted review
Had trouble finding acceptance of T&C’s…
Had trouble finding acceptance of T&C’s seems you can enter a message in the wrong window which does not present the tick box. (Using IPhone )
February 20, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.