Funky Futon Reviews 208

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Top quality sofa bed, perfectly suited to fit my narrowboat! Delivery and build was done by Mark, he was super amenable to trudging 100m down the tow path, didn't bat an eye lid 😂. I would 100% recom... See more

Rated 5 out of 5 stars

Fantastic personal service to help solve our needs. Great product, beautifully made and comfortable. Thank you for your help.

Rated 5 out of 5 stars

Able to custom design for your needs, with much better designs, thicker futons, and proper wood! And still somehow be cheaper than the large Futon company everyone goes to. Was able to accommodate som... See more

Rated 5 out of 5 stars

We recently bought a sofa bed from Funky Futons and couldn’t be happier! It’s incredibly comfortable, sturdy, and beautifully made. Mark was fantastic to deal with—he really worked to make sure we go... See more

Company details

  1. Home & Garden

Written by the company

Funky Futons and stylish sofabeds, Futon Specialist, Futons made to measure. Great Display in store and True Futon Shop Quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

100% Amazing!

Great product, solid construction, made in UK, excellent customer service -- will definitely use again next time I need a futon/bed/sofa. If only all businesses were this well run, the world would be a better place!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional quality and sustainability

I found Funky Futon because I was looking for a company that prioritised sustainability, as well as chemical-free living. This comes with none of the chemical fire retardants (just natural ones instead), and what was amazing was that it just didn't smell when we brought it inside. It's comfy, well-made, good choice of fabrics, the frame is sturdy and good quality, and everyone that has slept on it says it is a great night's sleep. Service was second-to-none and it's nice to find a family-run business.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Super comfy mattresses, ideal sleeping setup

We've got quite an awkward loft bedroom so wanted a low bed to allow some space for moving around. Went for the 4-layer Tokyo Bed Roll coupled with the Shiki bed base in King size, plus the same combo in small single size for our toddler and we've never slept so well since moving to England (which seems to have an inclination towards bulky and overly soft mattresses, compared to the continent). In hindsight, we could have even opted for the 3-layer version as the 4-layer really is super snug and comfy, and we both prefer firmer beds with a bit of a camping feel. Overall, an ideal sleeping setup for a limited loft space. Shipment took a tiny bit longer than expected but the staff really easy to reach and friendly too, so no problem in getting a delivery update and a text when everything was ready. Good communication from the driver too, so no problem with delivery at all. Toddler loves the bed, travels around like a minute hand throughout the night, me and my wife obviously sharing the small single and her occupying the king size...oh well...

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Good communication happy with purchase

Very helpful staff and good communication. I made a mistake with the delivery address and they even replied on a Sunday to let me know not to worry and that it was sorted.

The futon serves our needs for the occasional overnight guest. I loved the fresh wood smell thst filled the room the first few weeks.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Split Futon Mattress

Very happy with our split futon mattress. It was not easy finding a supplier to replace the mattress as nobody seems to import the size any more. Mark was helpful in arranging the custom mattress. Delivery was late in the evening due to a terrible day of traffic locally but they called ahead to ensure it was still ok.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful as to guidance in the…

Really helpful as to guidance in the mattress we needed .We wanted a single futon and mattress and a single mattress for an existing single futon mattress to use everyday. We were advised to order the deluxe mattress, amazing ,so comfortable.Definitely recommend the funky futon company .

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Quality and Wonderful Customer Service

Wonderful customer service both times we have used Funky Futon - first for cushions and then for a futon mattress, both of which are fantastic quality and very comfy.

The futon mattress is extremely well made, was delivered quickly and well packaged for safe arrival.

Cant recommend enough, thanks for your help!

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant futon

Brilliant futon, company were great at suggesting the best one for my particular needs. I have chemical sensitivity but have had zero reactions to sleeping on this. If you're thinking about getting one...do it. Super happy customer

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely terrific futon and a great…

Absolutely terrific futon and a great service. I needed to call to ask some questions about our bespoke needs (we wanted to make a child friendly floor bed) and they were so helpful. I would recommend to anyone.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Superb quality and comfort

Superb quality, and comfort; cured my back problem, quick delivery and appreciated them letting me know when they were arriving. Been using futons on and off for 30 years and these are the best...

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous company to deal with and a…

Fabulous company to deal with and a fabulous product.
Delivery very efficient and the delightful young man put the futon together for me. It is a really comfortable sofa and so easy to turn into a small double bed. The drawer takes all the bed linen. I could not be more pleased.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous futons

Fabulous futons, we have two doubles and two singles used in holiday accommodation and have now just bought another double for my Mums flat. Service is impeccable as well, I highly recommend Funky Futons.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

Very rude

Very rude - the staff need basic customer service training.Regardless of how good your products is, shouting at customers is never ok. Please avoid this unprofessional business.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Funky Futons 4 life

Great quality futons, hand built in UK. Easier to put together than IKEA, and designed to be able to be collapsed and stored if need be. Thanks Funky Futons, you put Funky Pigeon to shame with your level of funk.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended Company & Product

Great family run business with very personable customer service. Product is well designed and is absolutely as easy to put up and down as they demonstrate on their website.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Funky Futon!

From order to delivery (approximately 3 weeks) I cannot fault this company! Andrew was in touch re my order to confirm my wants and Ryan who delivered and assemble was professional and courteous. I have already recommended a friend who is now in the process of ordering. Very pleased with my purchase. Thank you Funky Futon team!

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Luxury wool matress purchase.

I purchased a Luxury Natural Wool Matress a few weeks ago and I am really pleased with it. It is well made, super comfortable and cosy and naturally sustainable. The description on the company website is honest and accurate as were the comments from Mark when I made an initial inquiry by phone about the matress. Bear in mind that wool matresses are likely to have a residual smell from the previous incumbents of the fleece, something Mark pointed out, however it is reasonably unobtrusive and I don't find it a problem. The matress was delivered at a convenient time for me and overall the product and buying process has been faultless. I would highly recommend the product and the company.

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

The service provided by the company is great from the first call to enquiry about the product. The delivery was made on the day is was scheduled for. The guy that completed the assembly couldn't be nicer . The futon sofa bed is very comfortable as both sofa and bed, high quality materials and great craftsmanship.
Highly recommend this company, it won't be my last purchase.
Thank you from Beatriz & Tula!

November 24, 2022
Unprompted review

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