Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
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Jason and Eric were both friendly, professional, informative, helpful and very respectful, they did an amazing job, we are really happy with their work, it looks great. They cleaned up behind themsel... See more
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Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
545 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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bogusz delivered
bogusz delivered
Multiple chairs , tables etc to our home and was extremely polite an helpful with making sure I was happy with where stuff had been put and talking to the residents whilst in the home
March 26, 2026
Unprompted review
Reply from Furncare
Hello Sarah, thank you for your kind review! We’re really pleased to hear everything was delivered smoothly and set up just how you wanted. It’s great to know the service was helpful and considerate throughout — we’ll be sure to pass your feedback on to Bogusz.
Delivered with care.
The layout of our home makes it quite difficult to manoeuvre furniture around since we have narrow corridors.
Getting my clients chair to his room proved quite difficult but Ian never gave up and was happy to keep trying. We tried several options which took a while but Ian persisted and kept going until we got the chair to the correct room. Ian helped picked the ideal spot for the chair, removed the packaging and took it away which was very helpful to us. Ian was friendly, helpful and had a minute for a good conversation. Great customer service from a really nice guy
March 25, 2026
Unprompted review
Reply from Furncare
Hello Ben, thank you for your lovely feedback. We’re so glad everything was successfully set up, especially given the tricky layout. It’s great to hear the service was both helpful and friendly throughout — we’ll be sure to share your comments with Ian!
Lovely service
Lovely gentleman. Friendly, professional and efficient
March 25, 2026
Unprompted review
Reply from Furncare
Hello, thank you for your kind review! We’re so pleased to hear you received such friendly, professional and efficient service — we really appreciate your feedback.
Excellent furniture and service
We have been using Furncare for the last few years to supply furniture in our care home. The quality is very good and the service is excellent, competitive prices and quick delivery. Jayson who did our recent delivery was very efficient, friendly and helpful.
March 19, 2026
Unprompted review
Reply from Furncare
Hello Lorraine, thank you so much for your continued support over the years! We’re delighted to hear you’re happy with the quality, pricing and delivery service. It’s great to know your recent delivery was handled so efficiently and helpfully — we really appreciate your kind feedback.
EXCELLENT SERVICE
Both Sean and Hewer delivered our brand new sofa’s excellent and pleasant service whilst also being efficient. Would definitely recommend
March 18, 2026
Unprompted review
Reply from Furncare
Hello James, Thank you for the great review! We’re so pleased to hear your delivery was efficient and pleasant. We appreciate the recommendation and your kind feedback!
We received excellent service from…
We received excellent service from Jason and hi team!
March 16, 2026
Unprompted review
Reply from Furncare
That's awesome to hear, thank you for the lovely review!
The delivery people
The delivery people, Tomasz, Mick, Bogusz and Eryk were very accommadating to the structure of the building, and although they wont able to okace one item in the room required they did try there hardest, trying for at least two hour, very pleasant to talk to. Thankyou guys
March 13, 2026
Unprompted review
Reply from Furncare
Hi Jade, thank you for your kind feedback. We’re really pleased to hear Tomasz, Mick, Bogusz and Eryk were so accommodating and worked hard to try and make everything fit despite the challenges. We appreciate your patience and your lovely comments about the team — we’ll be sure to pass them on.
We recently had a delivery and service…
We recently had a delivery and service from Bogusz Eryk from Furncare, and I wanted to share some positive feedback. He did a great job handling the furniture we ordered. Everything was done carefully and professionally, which we really appreciated.
On top of that, he was very friendly and took the time to have a good chat with the staff while he was here. It made the whole experience more pleasant, and it’s always nice to see someone who provides not just the service itself but also great customer interaction.
Overall, we’re very happy with the service and would like to thank him for his excellent work.
March 12, 2026
Unprompted review
Reply from Furncare
Hello Arun, thank you for taking the time to share such thoughtful feedback!
We’re really pleased to hear that Bogusz and Eryk took great care handling and delivering your furniture - it’s lovely to know their friendly approach helped make the whole experience even more pleasant. We’ll be sure to pass your kind words on to them!
Rowe was very helpful and patient
Rowe was very helpful and patient. Very friendly.
March 11, 2026
Unprompted review
Reply from Furncare
That's awesome to hear - thanks for the great review!
Delivery was fantastic
Delivery was fantastic, really friendly and helpful
March 10, 2026
Unprompted review
Reply from Furncare
Hey Dane, thanks for the lovely review! We're so glad to hear your delivery was satisfactory - enjoy your furniture, and thank you for choosing us!
Excellent service
Delivery was smooth and hassle free. Brilliant service and can’t find a fault. Also products received are better than we expected in terms of looks and quality. I’d highly recommend the company and our delivery guy Eryk. Very pleased!
March 10, 2026
Unprompted review
Reply from Furncare
Hello Tom, thank you for the fantastic feedback!
It's great to hear the delivery went smoothly and that the products exceeded your expectations. Awesome to know Eryk provided such brilliant service - enjoy your furniture!
10/10
-Quality furniture
-Great service from Bogusz and Lukasz who delivered and set up the furniture today. Both were very helpful and professional.
March 6, 2026
Unprompted review
Reply from Furncare
Hello Jamie, thank you for the fantastic review! We’re really pleased to hear you’re happy with the furniture and that Bogusz and Lukasz provided such helpful service while delivering and setting everything up. Enjoy your new furniture!
Mark bogusz has delivered multiple…
Mark bogusz has delivered multiple orders was helpful and courteous
Excellent customer service
Thank you ☺️
March 2, 2026
Unprompted review
Reply from Furncare
Hello Claire, thank you for your kind review! We’re delighted to hear your lovely feedback. We truly appreciate your continued support — and we’ll be sure to share this with Bogusz!
Kristof was very polite and very
Kristof was very polite and very, very helpful. Great service all round.
February 27, 2026
Unprompted review
Reply from Furncare
Hello Richard, thank you for your great feedback! We’re so pleased to hear that Kristof was so polite and very helpful. We’ll be sure to pass your kind words on to him.
David and Thomas came to deliver a set…
David and Thomas came to deliver a set of new couch to us. They were cautious, and went the extra mile of taking the couch in the basement.
February 27, 2026
Unprompted review
Reply from Furncare
Thank you so much for your kind words!
We’re delighted to hear that David and Thomas took great care with your delivery and went the extra mile. We’ll be sure to pass along your feedback to them — enjoy your new couch, and thank you for choosing us!
Bogusz Gareth is great
Bogusz Gareth is great, really friendly, lovely guy! Excellent at his job!
February 26, 2026
Unprompted review
Reply from Furncare
Hi Amber-Louise - that's so good to hear! Thanks for leaving us a positive review, and we'll be sure to pass this on to Bogusz.
Really helpful staff
February 25, 2026
Unprompted review
Reply from Furncare
Thank you so much for your kind words, Shelley! We’re delighted to hear that you found our team really helpful — that’s exactly the experience we aim to provide.
Sean was absolutely fantastic very…
Sean was absolutely fantastic very friendly and helpful chatty, nothing was too much trouble.
February 23, 2026
Unprompted review
Reply from Furncare
Hello Laura - this is awesome to hear, thankyou for the lovely review! We'll make sure to pass this on to Sean.
Ian was friendly, respectful and fantastic man
Ian was friendly and respectful. He smiled a lot and was really helpful .
Great man
February 18, 2026
Unprompted review
Reply from Furncare
Hello Yusuf, thanks for the great review - so glad you liked Ian, and we'll be sure to pass on your feeback!
Excellent customer service from Sean…
Excellent customer service from Sean and Dave
February 16, 2026
Unprompted review
Reply from Furncare
Hi Gelly, thanks for the great review! We'll be sure to pass this on.
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