Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
Company replied
Jason and Eric were both friendly, professional, informative, helpful and very respectful, they did an amazing job, we are really happy with their work, it looks great. They cleaned up behind themsel... See more
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Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
545 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Hewe from Onions
Had a delivery from onions led by Hewe very helpful and assisted with bringing in furniture 5 stars for sure
February 13, 2026
Unprompted review
Reply from Furncare
Matthew - thank you for the great review! 😄
As promised delivery of furniture bang…
As promised delivery of furniture bang on time, great guy Sean took 7 stories to take furniture to the lounge all with a happy and proffessional caring attitude, you could tell he loves his job, and i think the view he was met with made the sweat at the end worthwhile. Great job Sean! And thanks
February 11, 2026
Unprompted review
Reply from Furncare
Hello, thanks so much for leaving us such a lovely review! So glad to hear Sean provided such good service - we'll be sure to pass your feedback on.
Both delivery drives Jason and Sean …
Both delivery drives Jason and Sean were polite and curtious to the residents in the home and the locked door policy.
Both gentlemen was very happy up beat and very helpful with bringing in the furniture.
February 5, 2026
Unprompted review
Reply from Furncare
Hello Andrea, thank you so much for the positive review - it's great to hear that our team provided such a professional and helpful service. We’ll be sure to pass your feedback on to them!
Reply from Furncare
Hey Alex - thanks for the lovely review! We’re so glad you found the service friendly and helpful.
Sean was quality
Sean was quality
Was very helpful
Would give him 10 stars if I could
January 30, 2026
Unprompted review
Reply from Furncare
Freddie - thank you so much for the positive review! We will make sure to pass your kind words on to Sean.
Drivers were good and delivery went smoothly
January 19, 2026
Unprompted review
Reply from Furncare
Hello Neil, thanks so much for your positive review - so glad this all went well for you!
Top guys top company
Top guys top company. Very helpful guys both Kristof and Erik helped us unload unpack and they took the packingimg away at no extra cost the furniture came already made up.
January 19, 2026
Unprompted review
Reply from Furncare
Hey George, thank you for your great review! We will be sure to pass your lovely feedback on to Kristof and Erik.
Lukasz from Furncare delivered a chair…
Lukasz from Furncare delivered a chair for my father today, setting it up in the place we wanted and taking away the old chair for my parents. I got message with notice of his delivery time and another that he had done the installation. Which was very reassuring as I could not be there for it. I have had an excellent service from this company twice now.
January 13, 2026
Unprompted review
Reply from Furncare
Hello, so glad to hear you're happy with the chair and the service. Thanks for a lovely review!
Dave was amazing
Dave was amazing, polite efficient and very professional
January 8, 2026
Unprompted review
Reply from Furncare
Hello Jordan, thank you for your positive review! We'll be sure to pass your lovely feedback on to Dave.
Sean was very polite and friendly. He was efficient and easy to chat to. Top marks
Sean was very polite and friendly. He did a great and quick job, all with a smile. Top marks
January 6, 2026
Unprompted review
Reply from Furncare
Hey Chris, thanks so much for your great review - we will be sure to pass your feedback on to Sean!
Excellent service from start to finish
Excellent furniture, well made and stylish. The delivery driver Lukasz was on time, extremely helpful in putting the furniture together and taking away all the packaging. First class service from start to finish. Thank you Furncare.
January 6, 2026
Unprompted review
Reply from Furncare
Hello Melanie, thank you so much for the lovely review - it's awesome to hear that our team provided such a professional and helpful service, and that you’re happy with the final result. We’ll be sure to pass your feedback on to them!
Helpful delivery driver for the company
Bogisz was very professional,polite, helpful with his delivery.He is a credit to the company.
December 18, 2025
Unprompted review
Reply from Furncare
Hello Phillip, thanks for the great review! We are so glad to hear that Bogisz delivered so well and will be sure to pass your kind words on.
Reply from Furncare
Hey Lynne, thanks so much for your lovely review, we are so pleased it all went well for you!
Very professional and great company and…
Very professional and great company and great KRISTOF THANKS
December 10, 2025
Unprompted review
Reply from Furncare
Hello Haider, thank you for your positive review - we'll ensure Kristof receives your thanks!
Dave & Kristov done an excellent job in…
Dave & Kristov done an excellent job in unwrapping and clearing up after . Really professional job .
December 3, 2025
Unprompted review
Reply from Furncare
Hey Sanjeev, thanks so much for your lovely review - we will be sure to pass your feedback on to the team!
Great service
December 2, 2025
Unprompted review
Reply from Furncare
Hi Dave, thanks for your positive review!
Reception Refurbishment Outstanding
Furncare always deliver outstanding customer service. Jayson and Paul unpacked, installed and arranged everything perfectly. Their friendly working attitude is a credit to the company.
November 24, 2025
Unprompted review
Reply from Furncare
Hello Gary, thanks for your positive review. So glad everything went well!
Jason and Paul were simply the best
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine pride in their craft. Their professionalism made the entire experience smooth and stress free. I would highly recommend them - they’re absolutely outstanding. Maureen PFS
November 27, 2025
Unprompted review
Reply from Furncare
Hello Maureen - thankyou so much for your lovely review! We are so pleased to hear you had such a great experience, and will be sure to pass your kind feedback on to Jason and Paul.
Very efficient
Very efficient, couldn't be any more helpful with putting the chairs where needed and unboxing them. Thankyou Jayson and Dave!
November 21, 2025
Unprompted review
Reply from Furncare
Hello Chanel, thankyou so much for your lovely review - we'll ensure Jayson and Dave hear your kind feedback!
Guys arrived on time and assembled…
Guys arrived on time and assembled furniture in great time
November 17, 2025
Unprompted review
Reply from Furncare
Hi Steve, thanks so much for your positive review!
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