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Rated 5 out of 5 stars

Furnished Uk is an excellent company with good quality products,prices and aftercare.Mary has also been a conscientious communicator in the support team. I noticed they have outdoor products too,such... See more

Rated 5 out of 5 stars

I cannot fault Furnished for their service and blinds . Ashley in particular is a credit to the company. She’s always helping order or explaining options and coming up with solutions. The blinds are g... See more

Rated 1 out of 5 stars

DON’T WASTE YOUR MONEY! Received a damaged blind, had paid a workman to fit it which was impossible, this company are NOT interested in customer service and do not even have the good grace to reply... See more

Rated 5 out of 5 stars

Great quality roller blinds that were easy to fit, customer services were great when I had to change a size and arrived quicker than expected. would recommend.

Company details

  1. Decoration and Interior Design Store

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3.8

Great

TrustScore 4 out of 5

32 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AWFUL.

AWFUL. DO NOT USE.

The blinds I bought are:
a) cut too short
b) missing parts
c) the instructions are incomplete (where do the locking pins go?!)
d) only one wall attachment option works. Use either of the other two outlined in the instructions and you'll need to drill through the plastic mount covers to mount the bracket
e) it is literally impossible to mount the actual blind without breaking a gap in the plastic mount cover in order to slide blind into position.

Absolute p*sstake, awful quality, will be going straight to the dump.

I wish I'd looked this company up before buying from them. Con artists.

January 22, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS CON COMPANY

AVOID this terrible 3rd rate Con Company, I ordered 2 blinds , both the same width of internal dimensions,they arrived both 1.2cms too short , and 1 damaged !!!
Ignored ALL my messages and E mails.

Its up to you to take the risk, but look at the negative feedback on here 1st

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Day Eight. Is this another "con company" buyer beware.

Day Eight. And no surprise, I still have not had an explanation from the company. I have contacted amazon customer service and they advised me to contact the company directly "again" So that's what I will do, even though I have already waited eight day. Is it expecting to much that I receive an explanation and an apology...... No worries, I will carry on posting these messages until this matter is resolved. Once again "BUYER BEWARE"

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

After seeing the other reviews on here I almost didn't bother ordering from this company via Amazon. But with a bit of trepidation I placed my order anyway and was glad that I did. Order placed around 7pm on a Wednesday evening and messages them with the window width shortly after. I checked to see if they had acknowledged the sizes next morning and found that they had replied to say the blinds would be cut to size (at around 2am). I then received dispatch confirmation at around 7.45a.m. The blinds were due by Saturday but I got a text from DPD couriers to advise delivery on Friday along with a time slot (great courier company). All round great service. Maybe some customers were not quick enough in supplying their window sizes before dispatch and so received them uncut? Our blinds were neatly cut and fitted nicely.

November 3, 2020
Unprompted review
Rated 1 out of 5 stars

Shifty

Shifty. I was sent a wrong size blind without the routine returns label enclosed. I waited ages for this to be sent and no clear instructions come with HOW to return it, ie, Royal Mail or courier?
I bought via Amazon whom have helped but Furnished Customer Service is woeful. I will have to submit an Amazon a-z if this carries on and end up with a blind that I don’t even want.

February 26, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible company to deal with…

Ordered blinds via Amazon as the company offered free cut to fit service. Blinds arrived without having been cut to fit. After 2 weeks of emails and hassle and a very rude man they blamed Amazon for not sending them the email with the sizes. They had every other email from me so this I take with a pinch of salt. Horrible company to deal with. Still trying to get a refund out of them.

April 28, 2017
Unprompted review

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