Furnishop Reviews 

74
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely well chuffed with a small double for my 18 year old granddaughter's who says its really comfy.. Prompt delivery. Sturdy base with 2 draws , mattress thick an comfy 😴 👌 . Excellent... See more

Company replied

Rated 4 out of 5 stars

Beautiful bed and very comfortable but middle bit of wood on underneath was too high and had to cut down also being a single mum I struggled to get up 8 flights of stairs into my flat by myself...driv... See more

Company replied

Rated 5 out of 5 stars

Our, bed arrived, we bought the Swan Sleigh Bed, it is absolutely beautiful well made fantastic colour the Navy, with the crystal studs. Easy to put together one ring spanner needed, I already had. Th... See more

Company replied

Rated 5 out of 5 stars

I ordered a bed base from Furnishop. The website was easy to navigate even for a luddite. The email confirmation gave the probable delivery date. I was contacted when the bedbase was due to be deli... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Furniture Manufacturer

Written by the company

We Are One of The Biggest Furniture Manufacturers in United Kingdom. As a leading furniture specialist, Furnishop is wholly owned independent company. Furnishop specialists have been creating new designs and the latest trends when it comes to furniture, we manufacturer all our own goods and have 30 years of experience. In addition to our competitive prices, we offer high-quality products that are made in the UK. We want our customers to enjoy shopping, so you won't feel pressured to buy anything. When it comes to beautiful, Furnishop aims to provide you with the best furniture at the best price with no compromise on quality. Why Choose Us We offer handmade furniture with the best quality of wood and other handpicked material from the best UK manufacturers, not only are we able to offer something for everyone, but we can also assure you that you're buying a high-quality and affordable item. Aside from our competitive prices, we also manufacture high-quality products in the UK. Furnishop offers you a wide range of hand-crafted furniture that is crafted to your specifications. Whether your style is simple but elegant, or vibrant, but classy, you'll find a piece of furniture that matches your decor. All About Customer Service Our goal at Furnishop has always been to put the customer first. We understand the importance of quality and the look of the furniture. The fact that we have amazing prices and products is great, but it doesn't mean anything if we won't be humane and helpful in every aspect, from ordering process to the delivery. If there is anything wrong, just contact us, and we will fix it. Buyers at our company are passionate about great design and travel the world to find furniture that will inspire and delight our customers. The pieces that they select are always of the highest quality. You can visit us to know more about our quality of furniture as there are many reviews of clients that have purchased our furniture and they will share their experiences of shopping with us. Be on the lookout for special discounts on certain products. To learn more about our range of furniture. we hope your shopping experience has been pleasant and we hope to be delivering your goods to you with our friendly delivery drivers. Get A Free Brochure You can browse our latest brochure in-store or download one online today. If you provide us with your contact information, we'll send it to you for free. Need it now? View our digital version.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(74)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online purchase from Furnishop …

I ordered a bed base from Furnishop. The website was easy to navigate even for a luddite. The email confirmation gave the probable delivery date. I was contacted when the bedbase was due to be delivered and it arrived spot on time.
The delivery person was polite, friendly and helpful. The bed base was as described and even the assembly instructions were helpful.
An online purchase where everything went according to plan.

November 1, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Ali,

Thank you for leaving us a positive 5* review and for sharing your customer journey.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Hi bought a 5 ft Devan Bed

Hi bought a 5 ft Devan Bed
Great ordering
Had a follow up call about delivery
Delivery on time
Definitely will use again
Very very happy
Lady from Essex

October 28, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Jackie

Thank you so much for taking the time to leave Furnishop a generous 5* review.

We are delighted to hear you are happy with your new purchase and for sharing your customer journey.

We look forward to you shopping with us again soon!

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Great product and service

Great product.
Arrived within the delivery envelope.
Lovely lady phoned to confirm we were getting what we ordered,and to confirm delivery the following morning.
Delivery men were great.
Very polite
Excellent

October 27, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Morning Tony,

Thank you so much for taking the time to leave Furnishop a generous 5* review.

We are delighted to hear you are happy with your new purchase and for sharing your customer journey.

We look forward to you shopping with us again soon!

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

The Two seaters sofa arrived safely…

The Two seaters sofa arrived safely without any damage.

October 27, 2022
Furnishop logo

Reply from Furnishop

Hi Chona,

We are glad to hear you are happy with your new purchase and thank you for taking the the time in leaving us positive 5* review.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Swan Sleigh Bed Navy.

Our, bed arrived, we bought the Swan Sleigh Bed, it is absolutely beautiful well made fantastic colour the Navy, with the crystal studs. Easy to put together one ring spanner needed, I already had. The bed is heavy well made and need 2 people to lift, the headboard especially if upstairs. The delivery driver dropped off the bed at the front door. Packaged. The Bed is beautiful, strong and good value. 👍

October 20, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Paul

Thank you so much for taking the time in leaving such amazing feedback and the 5* rating. Furthermore, for sharing your customer journey and experience.

We are delighted to hear that you are happy with your new bed and appreciate the generosity in sharing your kind words.

We are sure your new bed looks lovely in it's new home.

We look forward to you shopping with us again in the future.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Spot on

Spot on, quick delivery with good communication.

October 25, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Henry,

Thank you for your 5* review and feedback.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Ordered and expected delivery within 7 days. I lovely gent rang me the next day to confirm they could deliver in the morning. Really happy with the service

October 25, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Molly,

Thank you for taking the time to leave lovely feedback and for the 5* rating.

We are delighted to hear you are happy with your new bed.

Wishing you many years of comfortable and restful sleeps.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Excellent service

This company has been great from start to finish, always in contact giving updates, and the after sales is brilliant too, honestly don't have a bad thing to say, well done to all that work at furnishopuk

October 25, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Regine,

Thank you so much for the kind and generous feedback and for taking the time to leave a 5* review.

We appreciate you sharing your customer experience.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

As soon as i ordered online I received…

As soon as i ordered online I received an email confirming the order and payment. The very next day I received a phone call to check delivery was okay for the following morning!
So ordered Monday daughter was led on it by Wednesday lunchtime! Very pleased

October 12, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Kim,

Thank you for taking the time to leave positive feedback and for the 5* rating.

We are delighted to hear that you and your daughter are happy with your new purchase. Furthermore, for sharing your customer experience.

We wish you many many comfortable and restful sleeps.

Look forward to you shopping with us again soon!

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Divan bases from Furnishop

Ordered two divan bases, communication was speedy and delivery was sooner than I expected. Beds are strong and nicely covered. Delivery was made by one person, so delivery was into the hall of my property. Delivery driver was pleasant and phoned before arriving, which is very helpful. One bed had damage to the frame, this was dealt with very quickly, the damaged frame was taken away and a replacement was provided at the same time. Definitely recommend Furnishop.

October 11, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi KD,

Thank for taking the time to leave your feedback and for the 5* rating despite the damaged frame.

Apologies for the inconvenience this may have caused. Furthermore, for allowing us to rectify the matter for you within a timely manner.

We appreciate and thank you for sharing your customer experience and look forward to you shopping with us again in the future!

Kind regards
Furnishop.co,uk

Rated 5 out of 5 stars

Absolutely well chuffed with a small…

Absolutely well chuffed with a small double for my 18 year old granddaughter's who says its really comfy..
Prompt delivery. Sturdy base with 2 draws , mattress thick an comfy 😴 👌 . Excellent good quality at low prices .. Be looking to replace my Kings size soon .
Highly recommended Furnishop beds

September 19, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Bronwen,

Thank you for leaving such a lovely review. We really appreciate the kind and generous feedback. Furthermore, for sharing your customer journey! We are delighted that your new bed has exceeded your expectations and no doubt your new bed looks amazing in its new home.

We look forward to you shopping with us again soon!

Kind regards
Furnishop.co.uk

Rated 4 out of 5 stars

Beautiful bed and very comfortable but…

Beautiful bed and very comfortable but middle bit of wood on underneath was too high and had to cut down also being a single mum I struggled to get up 8 flights of stairs into my flat by myself...driver wasn't very helpful and a little rude when I asked for help

September 13, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Sam,

Thank you for your feedback.

Apologies in regards to the delivery, the service provided is to a communal entrance if a flat and to the door if a house.

We do not offer room service only because it's a one man delivery service. This information is provided on our website.

Drivers are not obliged to offer this service. Therefore, they can refuse as this is the service they are instructed to offer unless arranged first hand prior to delivery.

We are delighted to hear that you are happy with your order.

Should you require further assistance or discuss the matter further, then please do not hesitate to contact us.

We will be more then happy to assist you!

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Amazing quality amazing service

Amazing service and most importantly amazing quality low divan bed base & Headboard,,, im so so happy… delivery was perfect,, friendly delivery well mannered,,, definitely recommend guys… you will not be disappointed,, THANK YOU Furnishop ♥️

September 8, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Lisa,

Thank you for such a generous review and kind words.

We appreciate you sharing your customer experience.

We are delighted you are happy with your new bed and are sure it looks lovely in it's new home.

We look forward to you shopping with us in the future.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Ticks all boxes!

Got my goods really early, as that's what I needed. Was kept informed about my purchase & the delivery time!

The delivery driver was polite & helpful. As it was early in the morning, I was glad that the delivery person was respectful of the surroundings.

I am very happy with the quality of my purchase, too. Very happy! 😊

August 19, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Jean-Pierre,

Thank you for sharing your 5* experience with us.

We are glad to hear you are happy with your purchase and our services provided.

I hope your room is now complete with your new bed.

We look forward to you shopping again with us in the future.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Excellent value for money

So pleased I chose this company and would definitely use them again. The bed base is of great quality and there service is excellent. They keep you informed at all times, delivery was sooner then expected. Very happy

August 18, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi,

Thank you for your 5-star review.

We are so pleased to read about your experience and thank you ever so much for sharing this with us.

I hope you enjoy your new product and I bet it looks amazing in your home.

Kind Regards
Furnishop.co.uk

Rated 5 out of 5 stars

Jas was very helpful

Jas was very helpful. My sons bed arrived damaged and he sorted out a return and replacement hassle free for me and because of the inconvenience he added a headboard to the replacement bed which I am so grateful for as I was stressed with the first bed. He went over and beyond, his customer service was amazing. I would definitely recommend Furnishshopuk for divan beds. Happy customer and happy son. 😊

August 4, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Amy,

We are delighted to hear that the concerns raised around your order were dealt within a timely manner.

Furthermore, despite the issues, you still left us a positive 5* review. Therefore, we couldn't thank you enough for sharing your experience.

Jas & the team would like to thank you for your patience and co-operation.

Should you require further assistance then please do not hesitate to contact us.

We look forward to you shopping with us in the future.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Received bed base from furnishop…

Received bed base from furnishop excellent service from placing order to delivery exceeds expectation job well done

August 1, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you AR Property for a lovely 5* review.

Kindest regards
Furnishop.co.uk

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery, on time!
Bed was very sturdy and great material/fabric too.

July 27, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you Meg for a lovely 5* review.

Kindest regards
Furnishop.co.uk

Rated 5 out of 5 stars

Thank you so much for my Divan bed I am…

Thank you so much for my Divan bed I am absolutely thrilled with it.

The service was perfect no problems at all, very friendly and efficient services.

Many thanks I will definitely shop with you again.

Regards Lindsay

July 27, 2022
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Lindsay

Thank you so much for leaving us a wonderful positive 5* review.

We are glad to hear that you are happy with your purchase and our services.

We look forward to you shopping with us in the future.

Kind regards
Furnishop.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look