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Furniture786 Reviews 

777
•
TrustScore 5 out of 5

4.9

Living Room Furniture Store
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Review summary

Created with AI, based on recent reviews

Evaluating 629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive nature of the staff, noting that the delivery drivers were often polite, friendly, and very helpful. Consumers frequently appreciate the service quality, including the convenience of arrangements and the care taken with both the furniture and the customer's property during delivery. However, some customers also noted concerns regarding product issues, mentioning that one instance involved items arriving damaged with holes and loose staples. A few others expressed dissatisfaction with the furniture quality, with some reviewers describing the material as awful and others suggesting a need for repairs after purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional delivery... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently polite,... See more

Service

Users describe positive interactions with service, highlighting prompt responses and punctual deliveries.... See more

Product

Reviewers mention positive feedback about product quality, noting that the items are comfortable, well-made,... See more

Quality

Clients share positive opinions on quality, noting that products are well made, comfortable, and true to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for your help, Dil and the help of the other guy within the van (sorry I don’t have your name) got my sofa in perfectly okay even up the stairs and really tried to help without just... See more

Rated 5 out of 5 stars

Delivery guys name DIL. These two guys were great. They delivered my sofas professionally, patiently and carefully. They were very polite and friendly. Would highly recommend. Thank you.

Rated 5 out of 5 stars

Great service, answered all of my questions before purchase promptly. Delivery was smooth and easy. Product is exactly as stated and is true to the photo. Highly recommend.

Rated 5 out of 5 stars

Harman gave excellent service and the lady who came with him too was friendly and they were both polite. Very swift and easy delivery and arrived within the suggested timeframe. Thank you ☺️

Company details

  1. Living Room Furniture Store
  2. Furniture Store
  3. Sofa Store

Written by the company

We are a UK based online retailer specializing in high quality sofas, beds, and home furniture, delivering comfort and style directly to your doorstep. Our mission is to provide customers with modern, durable, and affordable furniture, paired with excellent customer service. From corner sofas to luxury beds, every piece is carefully selected to bring both comfort and elegance into your home. We pride ourselves on fast delivery across England, secure online shopping, and dedicated after-sales support to ensure every customer is satisfied with their purchase. Your comfort is our priority because a beautiful home starts with the right furniture.

Contact info

4.9

Excellent

TrustScore 5 out of 5

777 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(777)

763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service
Umar was my driver he was very polite and professional very hard to get inside but he can do perfectly and without damage my sofa and property. And sofa very nice and cheap price
Highly recommend furniture 786

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

So quick and polite and communicative

So quick and polite and communicative. 10/10 would recommend. The sofa was delivered quickly at 9am before I had to get to work and in great condition. Well priced and good quality. Umar was very friendly and professional.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

From ordering from b&q website we was…

From ordering from b&q website we was jubious due to there being no reviews however when it arrived it was everything & more for what we expected, even the inlaws said £699 is cheap for the fantastic quality it is, on the delivery day Umar & Saj went above and beyond to make sure our corner sofa wasnt damaged while bringing it up our stairs (we are a top floor flat with a narrow stair tower) we couldnt fault umar & saj both assets to this company & the sofa it so much better that we anticipated 💯 we bought the 2c2 grey verona sofa at a bargain price an the arms of the sofa are stunning 😍

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Delivered in good time and great…

Delivered in good time and great service and Delivered into the right room, Umar was delivery driver who delivered my sofa today and communication was good through text on what time sofa would be delivered, good price off sofa, furniture 786

August 24, 2026
Unprompted review

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