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Furniture786 Reviews 

771
•
TrustScore 5 out of 5

4.9

Living Room Furniture Store
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Review summary

Created with AI, based on recent reviews

Evaluating 629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive nature of the staff, noting that the delivery drivers were often polite, friendly, and very helpful. Consumers frequently appreciate the service quality, including the convenience of arrangements and the care taken with both the furniture and the customer's property during delivery. However, some customers also noted concerns regarding product issues, mentioning that one instance involved items arriving damaged with holes and loose staples. A few others expressed dissatisfaction with the furniture quality, with some reviewers describing the material as awful and others suggesting a need for repairs after purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional delivery... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently polite,... See more

Service

Users describe positive interactions with service, highlighting prompt responses and punctual deliveries.... See more

Product

Reviewers mention positive feedback about product quality, noting that the items are comfortable, well-made,... See more

Quality

Clients share positive opinions on quality, noting that products are well made, comfortable, and true to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for your help, Dil and the help of the other guy within the van (sorry I don’t have your name) got my sofa in perfectly okay even up the stairs and really tried to help without just... See more

Rated 5 out of 5 stars

Delivery guys name DIL. These two guys were great. They delivered my sofas professionally, patiently and carefully. They were very polite and friendly. Would highly recommend. Thank you.

Rated 5 out of 5 stars

Great service, answered all of my questions before purchase promptly. Delivery was smooth and easy. Product is exactly as stated and is true to the photo. Highly recommend.

Rated 5 out of 5 stars

Harman gave excellent service and the lady who came with him too was friendly and they were both polite. Very swift and easy delivery and arrived within the suggested timeframe. Thank you ☺️

Company details

  1. Living Room Furniture Store
  2. Furniture Store
  3. Sofa Store

Written by the company

We are a UK based online retailer specializing in high quality sofas, beds, and home furniture, delivering comfort and style directly to your doorstep. Our mission is to provide customers with modern, durable, and affordable furniture, paired with excellent customer service. From corner sofas to luxury beds, every piece is carefully selected to bring both comfort and elegance into your home. We pride ourselves on fast delivery across England, secure online shopping, and dedicated after-sales support to ensure every customer is satisfied with their purchase. Your comfort is our priority because a beautiful home starts with the right furniture.

Contact info

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(771)

763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Received a text about delivery time…

Received a text about delivery time slot and date, got a text on the day to say they will be 30 minutes. Got a call to say they are here and were happy to wait 5 minutes until I got to my property! Our Driver was DIL, he was very friendly and polite, so was his colleague. Would recommend!

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Quality product happy all round…

Quality product happy all round delivery was exact time it gave and delivery team Harman exceptionally friendly and made sure it was placed where it needed to be 5 star

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

As were both in our seventies we have…

As were both in our seventies we have bought many settees and sofas. But we have never been so satisfied with the service shown to us. We saw the 3 + 2 recliner settees in the warehouse a £1000 cheaper than any wear else
The owner took our order himself and confirmed all the details and delivery date. The 2 men rang 1 hour before delivery and arrived happy and cheerful and worked very hard unpacking and assembling the suites. They tested all four automatic-seat motors and lined all the settees in the position we wanted
So if you not sure about anything call their number and you will find like we did that everything will be completed with no fuss or stress then you can stretch out and enjoy your new settee. Mike and jen

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for your help

Thank you so much for your help, Dil and the help of the other guy within the van (sorry I don’t have your name) got my sofa in perfectly okay even up the stairs and really tried to help without just giving up as the space was small to get through. I am really grateful!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing fast experience

Amazing fast experience. Umar was very reliable and kept in contact at all times and very respectful. Will use again in the future. Extremely professional.

August 13, 2026
Unprompted review

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