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Furniture786 Reviews 

771
•
TrustScore 5 out of 5

4.9

Living Room Furniture Store
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Review summary

Created with AI, based on recent reviews

Evaluating 629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive nature of the staff, noting that the delivery drivers were often polite, friendly, and very helpful. Consumers frequently appreciate the service quality, including the convenience of arrangements and the care taken with both the furniture and the customer's property during delivery. However, some customers also noted concerns regarding product issues, mentioning that one instance involved items arriving damaged with holes and loose staples. A few others expressed dissatisfaction with the furniture quality, with some reviewers describing the material as awful and others suggesting a need for repairs after purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional delivery... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently polite,... See more

Service

Users describe positive interactions with service, highlighting prompt responses and punctual deliveries.... See more

Product

Reviewers mention positive feedback about product quality, noting that the items are comfortable, well-made,... See more

Quality

Clients share positive opinions on quality, noting that products are well made, comfortable, and true to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for your help, Dil and the help of the other guy within the van (sorry I don’t have your name) got my sofa in perfectly okay even up the stairs and really tried to help without just... See more

Rated 5 out of 5 stars

Delivery guys name DIL. These two guys were great. They delivered my sofas professionally, patiently and carefully. They were very polite and friendly. Would highly recommend. Thank you.

Rated 5 out of 5 stars

Great service, answered all of my questions before purchase promptly. Delivery was smooth and easy. Product is exactly as stated and is true to the photo. Highly recommend.

Rated 5 out of 5 stars

Harman gave excellent service and the lady who came with him too was friendly and they were both polite. Very swift and easy delivery and arrived within the suggested timeframe. Thank you ☺️

Company details

  1. Living Room Furniture Store
  2. Furniture Store
  3. Sofa Store

Written by the company

We are a UK based online retailer specializing in high quality sofas, beds, and home furniture, delivering comfort and style directly to your doorstep. Our mission is to provide customers with modern, durable, and affordable furniture, paired with excellent customer service. From corner sofas to luxury beds, every piece is carefully selected to bring both comfort and elegance into your home. We pride ourselves on fast delivery across England, secure online shopping, and dedicated after-sales support to ensure every customer is satisfied with their purchase. Your comfort is our priority because a beautiful home starts with the right furniture.

Contact info

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(771)

763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I purchased sofas from furniture 786

I purchased sofas from furniture 786. All over the quality is good especially the delivery service was really amazing the person who was delivering umer hassan was a good and polite person he understand my instructions and act as i said to him thankyou very much i am really happy 😊 with the service.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, keeping me up to date on when they were delivering including times fetched the sofas in and was happy to help me with positioning great service highly recommend
UMAR

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Really good company

Really good company , really fast delivery and great communication. Umar was really helpful & polite would highly recommend.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, services were excellent, on time, great communication. Sofa was put in perfectly, explained how to set up the sofa correctly, sofa in perfect condition, all efforts made to make no damages to my property! Would recommend Umar as the delivery driver any day!!!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Umar delivered my beautiful sofa and…

Umar delivered my beautiful sofa and put it together for me. Sofa is such amazing value for money. Umar was kind and professional. The
Communication was excellent and sofa arrived on time too! Thankyou! X

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Umar deliver my sofa today and was…

Umar deliver my sofa today and was amazing! He was very helpful and polite and made sure my sofa was put in the exact place I needed it to be I will order from this company again . Also my sofa if really well made and comfortable

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Umar and another man delivered our sofa this morning. Great communication on delivery, fast and efficient delivery date & time. Very polite gentlemen, they brought sofa to the room we requested.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, on time and very friendly guys. Umar was very friendly and efficient. Would definitely use again.

August 18, 2026
Unprompted review

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