When deciding on our purchase we had questions which were answered clearly and promptly. After placing the order we received a confirmation e mail with an estimated delivery date. Then a telephone... See more
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Excellent service and price
Excellent service and price.
We purchased three Chedworth accent chairs which are superb quality, if you are after stylish mid century chairs these take some beating. Best price as well.
Communication and updates were spot on, as was the delivery.
I ordered my sofa online as I had…
I ordered my sofa online as I had shopped around for the best price. I have previously bought a Tetrad sofa and found them to be great quality and made in Britain, which is great.
Carl and the delivery guys were very professional and I would recommend this company, no problem.
Great service all round
Excellent service and pricing.
Found this company online whilst reviewing price for our living room furniture. They worked really hard to get our business and gave us what we considered a very good price. Don't be afraid to haggle!
Contact with the company was very good. Staff were very friendly and helpful. The guys who delivered it were very good also,with every scrap of packaging taken away.
All in all we were delighted with the service provided and wouldn't hesitate to use them again.
5 star service!
I desperately needed to buy a sideboard and needed it delivered very quickly. We settled on the Ercol Siena sideboard, but everywhere I looked online, it said the delivery would be 13 weeks.
I found one display cabinet available at Furniturebrands4u.co.uk and emailed them on a Sunday evening to ask them if it was available, in perfect condition and if so, available to deliver to where we live 150 miles away.
By 8.30am the next day I had heard back from Furnitiure brands 4u to tell me yes they could deliver to WsM and yes it was in perfect condition. They then said they had another one the lorry being delivered that day and if I wanted it, I could have the brand new one delivered on the Wednesday of the same week.
I was SO impressed that I bought it there and then and took delivery of the item 2 days from making the purchase.
The delivery guys were extremely helpful; they called me prior to the delivery and when they arrived unpacked the sideboard and took all the packaging away.
I absolutely love the sideboard, and thought Furniture Brands 4u customer service was the very best I have experienced.
Excellent Service!
Excellent service from Trent Furnishing from placing our order to delivery. We are delighted with our chairs which were delivered earlier than expected by two very competent and helpful chaps. Thank you!
Why buy from anyone else Fab Company
What a lovely company to deal with. Communication was good and my chair is stunning. Delivered quicker than I thought and the delivery men were so kind and happy!
Another happy customer
I'm another happy customer (Parker Knoll armchairs). Nice people. Efficient. Friendly and helpful. Very competitive prices. Answer emails promptly. A real person quickly answers the phone if you call. Very good delivery. I'd definitely use them again.
Absolutely amazing service from…
Absolutely amazing service from ordering to delivery
Will definitely be using them again
Thank you all so much
Delivery as it should be done..
Delivery was 2 man using own employees who unpacked & took all packaging away, happy to take upstairs & assemble. The contrast with a recent delivery from Oakworld could not be more striking!
A superb buying experience
A superb buying experience at every stage of purchasing our new Ercol sofa and chair. Nothing too much trouble and really patient as we dithered over final fabric choice.
This is a company totally focussed on being helpful as well as offering exceptionally competitive pricing. Emails were responded to quickly and all queries dealt with in a friendly helpful way.
The delivery team were faultless too.
Thoroughly recommended.
What a superb Company to deal with
What a superb Company to deal with! From the first phone call their service has been outstanding! They delivered my Laura Ashley Montpellier Bed and Wardrobe so carefully and built the bed for me. It wasn’t easy for them to get the wardrobe upstairs due to some corners to manoeuvre but they did it perfectly. The delivery guys were friendly and polite and didn’t want a tea or coffee because they just wanted to get on with their job. They were fab. I highly recommend this Company and will most certainly buy from them again.
Outstanding customer service
Outstanding customer service - consistent over all eight purchases of Ercol furniture since 2013 with two last December and the latest one this month. Smooth efficient buying process from initial purchase to delivery. Overall a pleasant customer experience.
Ex-display Sideboard
We recently purchased an ex display Ercol Sideboard. We were given a really excellent price, the sideboard was delivered when requested and you would never know it was ex-display. Excellent service from first call to delivery. We would certainly use them again.
Great value for money
Great value for money and excellent service. I was looking for a particular Ercol dining set and they were the most competitive. Free delivery and friendly staff. Highly recommended
Great service
Great service! Polite and friendly, with clear communication. No fuss, easy to arrange.
Outstanding Experience
The whole experience from pricing, ordering and delivery was outstanding. When the furniture was ready for delivery about 4 weeks earlier than expected, they were very flexible and took away the old suite as we hadn't time to arrange disposal locally. The whole team was professional and very friendly. I wholeheartedly recommend this company.
Laura Ashley Montpellier Bedframe
Found this company after seeing a bed I loved in Next at £1000. Ended up paying £795 including delivery AND they built the bed!!!
From start to finish I had a great experience. Prompt replies, managed my expectations, delivered what they promised, and the guys who delivered and built the bed were lovely. They called when they were 15mins away and were so friendly and professional.
I'd highly recommended them to anyone and they'll be the first place I'll look next time I need a quality piece of furniture.
Thanks Carl and team xx
Absolutley delighted with our 2 new…
Absolutley delighted with our 2 new sofas. Not only was the price very competive but every member of staff we dealt with were pleasent,polite and professional. whole process was flawless.
Nice people
Great prices, great service… everything one needs
Very friendly sales team & delivery guys couldn’t have been more helpful
We bought 4 leather bar stools for our…
We bought 4 leather bar stools for our kitchen.
Product is first class.
Customer service excellent, and delivery men were helpful, and on schedule.
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