Trent Furnishing Co Ltd Reviews 

403
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery teams for being extremely helpful, polite, and careful when handling and setting up furniture in their homes. Consumers note that orders arrive smoothly, often right on time or even earlier than expected, making the entire process totally stress-free. Some people also felt that the pricing was exceptionally competitive compared to local alternatives, offering fantastic overall value for money. Buyers are consistently delighted by the exquisite craftsmanship, beautiful design, and high comfort levels of their new home furniture purchases. Additionally, people find the staff remarkably knowledgeable, friendly, and efficient during every interaction.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive on time and... See more

Product

Users describe positive interactions with product, expressing absolute delight with their purchases and... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, patient, and genuinely lovely... See more

Service

Customers consistently note positive experiences with service, highlighting efficient ordering, prompt... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great value compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When deciding on our purchase we had questions which were answered clearly and promptly. After placing the order we received a confirmation e mail with an estimated delivery date. Then a telephone... See more

Rated 5 out of 5 stars

Having eventually decided which sofa suited us best we placed a telephone order at 4.45pm Friday afternoon, paid our deposit and had oder confirmed with a 12/14 week wait. Happily surprised when furni... See more

Rated 5 out of 5 stars

We had got a set of seven pieces from the Antoinette range from Willis & Gambier that included two chest of drawers, four bedside tables and a mirror. We are delighted as each piece is exq... See more

Rated 5 out of 5 stars

G Plan Harper Power Recliner with Adjustable Headrest & Lumbar - G Plan Swatch Name: Hascombe Sand C700 - G Plan Grade: C Grade Fabric What a nice company to deal with, excellent price, good deli... See more


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5.0

Excellent

TrustScore 5 out of 5

403 reviews

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5.0

All reviews

(403)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and price

Excellent service and price.
We purchased three Chedworth accent chairs which are superb quality, if you are after stylish mid century chairs these take some beating. Best price as well.
Communication and updates were spot on, as was the delivery.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered my sofa online as I had…

I ordered my sofa online as I had shopped around for the best price. I have previously bought a Tetrad sofa and found them to be great quality and made in Britain, which is great.
Carl and the delivery guys were very professional and I would recommend this company, no problem.
Great service all round

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and pricing.

Found this company online whilst reviewing price for our living room furniture. They worked really hard to get our business and gave us what we considered a very good price. Don't be afraid to haggle!
Contact with the company was very good. Staff were very friendly and helpful. The guys who delivered it were very good also,with every scrap of packaging taken away.
All in all we were delighted with the service provided and wouldn't hesitate to use them again.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service!

I desperately needed to buy a sideboard and needed it delivered very quickly. We settled on the Ercol Siena sideboard, but everywhere I looked online, it said the delivery would be 13 weeks.
I found one display cabinet available at Furniturebrands4u.co.uk and emailed them on a Sunday evening to ask them if it was available, in perfect condition and if so, available to deliver to where we live 150 miles away.
By 8.30am the next day I had heard back from Furnitiure brands 4u to tell me yes they could deliver to WsM and yes it was in perfect condition. They then said they had another one the lorry being delivered that day and if I wanted it, I could have the brand new one delivered on the Wednesday of the same week.
I was SO impressed that I bought it there and then and took delivery of the item 2 days from making the purchase.
The delivery guys were extremely helpful; they called me prior to the delivery and when they arrived unpacked the sideboard and took all the packaging away.
I absolutely love the sideboard, and thought Furniture Brands 4u customer service was the very best I have experienced.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent service from Trent Furnishing from placing our order to delivery. We are delighted with our chairs which were delivered earlier than expected by two very competent and helpful chaps. Thank you!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Another happy customer

I'm another happy customer (Parker Knoll armchairs). Nice people. Efficient. Friendly and helpful. Very competitive prices. Answer emails promptly. A real person quickly answers the phone if you call. Very good delivery. I'd definitely use them again.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Delivery as it should be done..

Delivery was 2 man using own employees who unpacked & took all packaging away, happy to take upstairs & assemble. The contrast with a recent delivery from Oakworld could not be more striking!

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

A superb buying experience

A superb buying experience at every stage of purchasing our new Ercol sofa and chair. Nothing too much trouble and really patient as we dithered over final fabric choice.
This is a company totally focussed on being helpful as well as offering exceptionally competitive pricing. Emails were responded to quickly and all queries dealt with in a friendly helpful way.
The delivery team were faultless too.
Thoroughly recommended.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

What a superb Company to deal with

What a superb Company to deal with! From the first phone call their service has been outstanding! They delivered my Laura Ashley Montpellier Bed and Wardrobe so carefully and built the bed for me. It wasn’t easy for them to get the wardrobe upstairs due to some corners to manoeuvre but they did it perfectly. The delivery guys were friendly and polite and didn’t want a tea or coffee because they just wanted to get on with their job. They were fab. I highly recommend this Company and will most certainly buy from them again.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service - consistent over all eight purchases of Ercol furniture since 2013 with two last December and the latest one this month. Smooth efficient buying process from initial purchase to delivery. Overall a pleasant customer experience.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Ex-display Sideboard

We recently purchased an ex display Ercol Sideboard. We were given a really excellent price, the sideboard was delivered when requested and you would never know it was ex-display. Excellent service from first call to delivery. We would certainly use them again.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great value for money

Great value for money and excellent service. I was looking for a particular Ercol dining set and they were the most competitive. Free delivery and friendly staff. Highly recommended

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Polite and friendly, with clear communication. No fuss, easy to arrange.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience

The whole experience from pricing, ordering and delivery was outstanding. When the furniture was ready for delivery about 4 weeks earlier than expected, they were very flexible and took away the old suite as we hadn't time to arrange disposal locally. The whole team was professional and very friendly. I wholeheartedly recommend this company.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Laura Ashley Montpellier Bedframe

Found this company after seeing a bed I loved in Next at £1000. Ended up paying £795 including delivery AND they built the bed!!!
From start to finish I had a great experience. Prompt replies, managed my expectations, delivered what they promised, and the guys who delivered and built the bed were lovely. They called when they were 15mins away and were so friendly and professional.
I'd highly recommended them to anyone and they'll be the first place I'll look next time I need a quality piece of furniture.
Thanks Carl and team xx

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Nice people

Great prices, great service… everything one needs

Very friendly sales team & delivery guys couldn’t have been more helpful

July 12, 2024
Unprompted review

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