On arrival, my partner and I were met by a friendly welcoming staff member (George) who listened carefully to our requests, skilfully navigated our differing preferences! and did all he could to inc... See more
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Not too good to start with. Salesperson didn't have a clue! Spoke with the sales manager (Simon i think) who was extremely helpful and accomodating. Also the salesperson who went through our order, pa... See more
I just love furniture village & the staff were very helpful indeed as we enjoyed spending nearly 2hrs in there. I'm really looking forward to my furniture in a few weeks. Many thanks for the lovely... See more
Greeted by a lovely Lady, but not harassed, able to walk around uninterrupted. Made our choice, ordered, paid all with ease and politeness. This was a returning visit bought from them before always t... See more
Company details
Contact info
Fairacres 41, OX14 1TP, Abingdon, Oxfordshire, United Kingdom
- 0800 804 8879
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A returning customer experienced level…
A returning customer experienced level of service as good as before. Delivery srevice brilliant.
Staff were very patient and helpful
Polite
Polite, helpful, well informed and knowledgeable making it all an enjoyable experience
Bought two leather sofas
Bought two leather sofas. Customer service very helpful, polite, cheerful and very very patient as we took two days deciding which colour to have.
Over the moon
On arrival, my partner and I were met by a friendly welcoming staff member (George) who listened carefully to our requests, skilfully navigated our differing preferences! and did all he could to incorporate them all. He found us the perfect sofa, with the preferred fabric, and with all the gadgets we wanted… with the bonus of it being on a sale… so we could include the pouffe!
George took his time, made us a coffee with cookies, and we felt so relaxed we could have spent the afternoon sat on the sofa chatting!
The real bonus for me was that I discovered the Furniture Village is a family run company who remain personally invested in the stores and their staff… call me old fashioned but in a world where investment and AI seem to be the biggest drivers, a human personal touch goes a very long way! Money and machines do not make us feel genuinely cared for!
Very good delivery/installation
We’ve got our sofa delivered and installed by Khush and Andy, they were punctual and the installation was professional and quick
I just love furniture village & the…
I just love furniture village & the staff were very helpful indeed as we enjoyed spending nearly 2hrs in there.
I'm really looking forward to my furniture in a few weeks.
Many thanks for the lovely service.
Walked in saw what i wanted bought it…
Walked in saw what i wanted bought it liz was great made everything easy
Liz Dean
As always Liz Dean from the Abingdon branch was amazing. A real credit to the team.
Very helpful gentleman and spent time…
Very helpful gentleman and spent time to show me what was available and answered my queries. Polite and friendly and kind.
Carl Taylor was very helpful and…
Carl Taylor was very helpful and polite. He answered all my questions and that helped me alot.
Very helpful and friendly staff
Excellent service
Excellent service from Carl at the Abingdon store, great advice with absolutely no pressure. Will certainly return, thank you.
Philip was polite
Philip was polite, friendly, knowledgeable and spent the time to answer all my questions clearly. A pleasure to do business with him.
The salesperson
The friendly professional service given…
The friendly professional service given to by Ryan Barrett at the Abingdon store was excellent, just good advice which helped shape our thinking on the best sofa set for us. Well done Ryan
Very professional service
Very professional service, from the point of choosing to delivery and installation. From the things to improve - a bit more advanced communication close to delivery time would be great.
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