Furniture Village - Abingdon Reviews 

Martin and Henry delivered my sofa this morning and were wonderful and incredibly helpful and kept me informed as to what time they would arrive.

Ancilla Fletcher6

Simon at Abingdon was great and very helpful. Highly professional and personable

Great customer service, no sales pressure. Wonderful sales person, she is an asset to your company.

Khadija was very helpful, clear, jolly and sorted the issue straight away thank you

So far so good.
Friendly and helpful in store
Philip was very patient as we rocked up late in the day.
Now await delivery.

JT and Jay were very professional in their approach to delivery and installation of the furniture ordered, and explained how the furniture should be operated.

Kiran was very professional and helpful. He asked the right questions.

Initially went into Furniture Village Abingdon to look at sofas with my friend. We were approached by a sales assistant who showed us an alternate sofa to one we were looking at. It was a large 2seater sofa recliner with adjustable lumbar and head support and was so comfortable. We took measurements to measure up at home. We came back today to see the same sales assistant who had been so helpful on our first visit. His name is Philip and he was so helpful without adding any pressure to buy. He explained everything very carefully, the reclining mechanism and how to take care of the fabric covering.
He has a good sense of humour and was a pleasure to do business with.
Thank you Philip for great service with a smile.

Very welcoming team, who were there when help was needed but not constantly pestering like other places! Carl helped us with our purchase, including changing an item later on made the whole process very easy.

Great customer service and very happy with purchase.

The lady that served us , was absolutely amazing, she couldn’t do enough for us.very kind.

Amazing service from Carl at the Oxford Branch amazing work.

Lou was extremely pleasant and guided us along our purchase journey.

Prompt, helpful post purchase support with clear guidance on what to expect next and how to escalate if necessary. Paige P was a great contact who reinforced the excellent service we received when making the initial purchase.

Carl had plenty of time for us. Very informative and efficient. Thanks for the coffee!

Mattress is great. The mattress cover upsold with it is a massive disappointment. £80, and we could have got something better quality from a market stall for £10. A real pity that such upselling took the edge off the overall service.

From the very beginning I was very happy the way I could stroll around the store at my leisure. One of the assistants even made me a cup of tea when I mentioned I had not long had a shingles vaccination, just come from GP and I was feeling very warm ...how was that for customer care!!
I went in a few times trying to decide what would best suit my home. Philip, a sales advisor was very helpful and I decided on a TV bed after he demonstrated so favourably with his huge variety of music and a film that was playing.
I went back in to check I was deciding on the right bed and again I had been looking for a dining table and chairs. I had done so much research with so many different companies for beds and dining sets. The laid back attitude of staff made me feel confident I was in the right place and I bought the TV bed and table with chairs. I even added two display cabinets.
The organisation was like clock work. I was called from the warehouse when items were ready. We fixed a date and I was I advised the day before delivery waa ready and the delivery fitters called me when they were near by.
They were all very pleasant, worked solidly until finished. I am absolutely delighted with the quality of products, workmanships, warehouse and showroom staff.
So few shops are left where you felt you had such personal service.
A big Thank You to Everyone with such team effort 💞

Helpful staff, down to earth information. Very knowledgeable

No rush, left to look around at our leisure, Lou was very helpful and courteous, and thanks for tea/coffee and biscuits.

Warm and welcoming staff. Made the purchase a joy 🤩