Furniture Village - Abingdon Reviews 

On time, very tidy and explained everything.
Great Job

Very helpful lady. Knowledgeable. Happy with service

Excellent sales assistant Matt Basden who was very helpful and polite

Not too good to start with. Salesperson didn't have a clue! Spoke with the sales manager (Simon i think) who was extremely helpful and accomodating. Also the salesperson who went through our order, payment, delivery etc was most helpful and polite! Have been buying from there since the store opened.

I visited furniture village 2 days back and was really impressed. The staff was really professional, they let me see all the stuff freely, didn't pushed me to buy, but I bought a sofa, its looking really great in our house and its quality is also impressive

The sales executive that I dealt with at the Abingdon branch was excellent, very friendly and helpful. I would give him 10 out of 10 for customer services. I can't comment on delivery yet as I have ordered bespoke furniture. I would rate my experience so far as excellent and would consider further purchase from this store.

We purchased a 6 seater dining table and chairs ,chairs are Monza chairs vintage grey, it was over 4 years ago but paid over £2000 for it. The chairs are completely worn on every corner of back of chairs. Bearing in mind we have only 2 people living in our home and the chairs are hardly used, I believe this fabric to be totally inferior. I telephoned customer service today to be told frames of Chairs have a 20 year guarantee but fabric only 2 years. I would have expected any purchase from your company to last more than 4 years.

Karl was very helpful and knowledgeable without being overbearing. Thank you

The staff were really knowledgeable and pleased to talk to us, with absolutely no pushing to get a sale. Everyone seemed really happy to be there, and the allowed us plenty of space to look around and find what we liked.

Excellent customer service

Great customer service from Natalie today, who took time to look through my issues and resolve them. I have consistently had good customer support from Furniture Village

We ordered a bed and it took 6 months to complete

Greeted by a lovely Lady, but not harassed, able to walk around uninterrupted. Made our choice, ordered, paid all with ease and politeness. This was a returning visit bought from them before always treated well and with respect. Would recommend them.

Every one was helpful and friendly, from Philip the sales person to Reef and Chris the delivery people. The furniture was assembled and all the packaging taken away very efficiently, a big thank to them all.

Great help and advice from Khadija . Excellent customer service- thank you.

Philip was very helpful but not pushy and provided information when asked and dealt with my purchase professionally

From the excellent informed, courteous and consistent sales service from Carl, through to an excellent logistics team and Kalman & Jamil as the kind, caring and ever so tidy and efficient delivery & installation team we received an example of retail excellence. Absolutely 5 Star!

Simon was very helpful and patient with me as I was looking for a couple of things and I wasn’t sure what I really wanted. There were so many different options. I was looking for lamp, bed and table, Simon was brilliant. I did come out with a lump and going back to finish off my shopping. Thank you

Great experience, never rushed and gave us the best deal even with out asking.