Furniture Village - Abingdon Reviews 

Phillip made the experience very enjoyable, very chatty and friendly

Khadija was very helpful and polite- listening carefully to my issue.

Really good at selling you a product, I paid nearly 7k for for 3 settees and one of them has an issue. Iif you try calling customer services you just go into a queueing system (I’m currently no 13) and will is hang up. Try calling the telephone number is store at Abingdon and you just get a message saying that they are all to busy to take the call…

Lovely store, lovey but not pushy staff, let us wander about looking and trying. But there when we asked them. Only problem was a little thing on 1 sofa not quite right. Went into shop nearly 2 weeks ago, showed him photos. He went online to service dept. But we have heard nothing from anyone. So 4* not 5*

It's always our pleasure to visit furniture Village in Abingdon. Every time we visit we find friendly face sellsmen and sellswomen.
There are plenty quality furniture in store. Our friendly and extremely helpful sellsman Simon who sold us 4x large walldrobes, a 6 draw chest of frawers, super king size massage. Reclining ottoman bed and a 2.4m long real wood with 3 chairs and a long bench plus a wall hung pictire. My sister also bought herself a large walldrobes, king-size massage, reclining ottoman bed, plus wall hung picture from Simon too.
We all are very happy with what we bought. Thank you Simon!
We will re visit our firniture store again soon to buy a set of settees.
John, Ayleng & Alison

I visited the Abingdon brunch and Ryan was very helpful and answered all my questions thoroughly.

Very good and personal service

It was a great experience working with Felipe. He was professional, responsible, and very detail-oriented in his work. I was also very satisfied with my purchase — the shop had a great variety of quality items, and overall it was a very positive experience. I highly recommend them.

Friendly, helpful staff. Competitively priced furniture and home furnishings.

Great choice, fast delivery.
Jason and Andy gave a courtesy call when 15 minutes away, delivered and constructed the table and chairs with care.
We were also shown a couple of safety locking features on the table to prevent injury that we weren’t aware of from the shop.

Looks good thank you for the service

The staff were friendly and very knowledgeable. All options were explained and no pressure made to steer me to a more expensive line.

Shop service and delivery great. After sales a little disappointing and not up to 72hr contact promise (1 experience) but Naj sorted engineer visit on chasing.

Carl the salesman was very helpful and had a good knowledge of what we needed.

Simon Crossland is fantastic help in store and is great support with all questions - over the last few months we've had multiple orders with both times visiting the store and spending many hours going back and forth with trying to make a decision, he was very patient with us.

Very helpful salesman, didn't follow us round, but was readily available. And nice coffee and cookie!

Great experience at FV. Lady was helpful and lovely. Need up ordering the table of our dreams!

Philip and Elam delivery guys were exceptional. Very professional, polite and informative. They put protection on my floors, offered to put shoe coverings on and took their time to ensure the dining room table was level, adjusting the extension part and the legs. Took all the rubbish away.

I’d probably give a 3 star review on Furniture Village delivery communication. Ordered beginning of January 2026, was told delivery would be within 21 days and then heard nothing from them. Had to chase for a delivery date numerous time.