Furniture Village - Bolton Reviews 

Sunny at Bolton really helpful , great experience

An absolute breath of fresh air compared to the previous delivery guys we had from oak furniture land, protected everything, set up treated the suit with respect, great service all round highly recommend furniture village for everything

Mark helped us too much gave an extra time too for shopping very helpful and friendly staff

All members of staff we spoke with were very helpful and informative. We visited the Middlebrook store at Horwich several times to be sure we chose the furniture wanted and were happy with our decisions. Mark eventually took a large order for several big items, he was helpful and chatty he made our experience easy.

Went to have a look at sofas at Bolton branch. I knew the look i wanted so just wanted to see comfort level etc. Trevor came over to see how I was getting on and explained things needed to know. Friendly, knowledgeable and helpful without the hard sell. I decided to think about things and rang the store the next day to place my order!

Very good service helped us a lot to choose the right dining room furniture very pleased . Trevor at Bolton was very helpful

Lee Smith is a wonderful salesman. He is kind, caring, not pushy & a great laugh.

We had Lee order our sofas over 15 years ago & you couldn’t ask for better furniture, than FV. So we knew we wanted him to help us again.

Lee helped us pick the perfect furniture for our guest room. He made sure that we were happy with it all, gave us a lot of info & advice on aftercare. I’m so looking forward to its arrival.

Thank you Lee for everything and look forward to ordering more but in the future xx

By going in the shop and no one bothers you till your ready and letting them know what you’re interested in we delt with sunny he was brilliant 🤩 and had a good laugh with him

Khadijawas very helpful, polite and friendly.
She explained everything well and talked me through the process.
She was very knowledgeable on the procedure and product.

From entering furniture villaqe to leaving furniture village we had a lovely experience. We met Gareth who made us feel at home.we are very happy and would like to thank Gareth for his service.

Lee you helped us so much thank you for today!

Well, for us the experience of entering a store without feeling pressured is important. We were approached by a salesman (Lee Smith) but from the start he had a friendly and helpful manner and listened carefully while we explained what we were looking for and guided us. At no time did we feel rushed. We found exactly what we wanted - in fact we bought a second chair which we hadn’t planned on. I just mentioned I would be looking for a chair for myself and explained the type I was looking for. Lee took us straight to a choice of three. We were able to choose one which matched the colour of the settee. The paperwork was explained and completed quickly. My five stars are based totally on our buying experience today. I’ll review the goods when they arrive.

Nice sales staff not pushy gave all information required and made it a nice experience.

Trevor was very helpful and found us 2 swivel recliners with footstools. A very good service

Great experience from the start. I’d like to say how helpful the salesman (Gareth) was and we really appreciated his advice .

What a amazing experience l had at the furniture village middlebrook store. The manager and Sunny went above and beyond to help with the purchase of a leather sofa, chair and footstool. The store and the staff are highly recommended l wouldn't hesitate in going back for future purchases.

Visited store a number if times to confirm choice of furniture ordered me swatches sent emails etc Really helpful
Placed my order with store manager who was female found her very helpful and trusted her to help me make choices.

Lee was very helpful.

Sales consultant Trevor was very helpful. Talked us through all the available features of sofa we were interested in.
He also made us feel at ease with his friendly manners & approach with no big selling pitch.
Was a pleasure to buy from furniture village.

Great customer service by Sunny. He wasn’t pushy and was also very knowledgeable of the furniture I was looking at. I was so impressed, I decided to place my order with the Bolton branch, rather than the branch closer to home.