Furniture Village - Bolton Reviews 

Well, for us the experience of entering a store without feeling pressured is important. We were approached by a salesman (Lee Smith) but from the start he had a friendly and helpful manner and listened carefully while we explained what we were looking for and guided us. At no time did we feel rushed. We found exactly what we wanted - in fact we bought a second chair which we hadn’t planned on. I just mentioned I would be looking for a chair for myself and explained the type I was looking for. Lee took us straight to a choice of three. We were able to choose one which matched the colour of the settee. The paperwork was explained and completed quickly. My five stars are based totally on our buying experience today. I’ll review the goods when they arrive.

Nice sales staff not pushy gave all information required and made it a nice experience.

Trevor was very helpful and found us 2 swivel recliners with footstools. A very good service

Great experience from the start. I’d like to say how helpful the salesman (Gareth) was and we really appreciated his advice .

What a amazing experience l had at the furniture village middlebrook store. The manager and Sunny went above and beyond to help with the purchase of a leather sofa, chair and footstool. The store and the staff are highly recommended l wouldn't hesitate in going back for future purchases.

Visited store a number if times to confirm choice of furniture ordered me swatches sent emails etc Really helpful
Placed my order with store manager who was female found her very helpful and trusted her to help me make choices.

Lee was very helpful.

Sales consultant Trevor was very helpful. Talked us through all the available features of sofa we were interested in.
He also made us feel at ease with his friendly manners & approach with no big selling pitch.
Was a pleasure to buy from furniture village.

Great customer service by Sunny. He wasn’t pushy and was also very knowledgeable of the furniture I was looking at. I was so impressed, I decided to place my order with the Bolton branch, rather than the branch closer to home.

Friendly member or staff and very helpful

All the staff on both my visits have been so kind and helpful nothing too much trouble will definitely be using the store again. Danny and Dagmara at the Bolton store are a credit to your team. Beryl Collins.

We had an excellent sales man (Daniel Shaw). He was very patient and knowledgeable. Thanks for your help.

Lee was great super helpful, informative and no pressure thanks

We purchased few pieces of furniture in the shop this morning. Gareth Roberts is the best sales consultant we have ever met. Indeed his excellent service was one of the reasons for us to place our order here.

I had a lovely salesman Sonny very helpful and not pushy , which puts me off as a mature widow .

Lee the salesman was extremely helpful. He listened to me and instantly showed me what I was looking for, unlike the other furniture shops I had called in that day, would certainly recommend them to all my friends.

This is my first time I have purchased from Furniture Village.
My recent experience was met with friendly and knowledgeable staff who showed and delivered exceptional customer service (shout out to Trevor) which I surreptitiously noticed other customers receiving.
I would recommend Furniture Village as the go to store if you are looking for quality furniture, good customer service and a smile

No hastle when first entering the store. Great range of quality furniture.
Good communication from the staff when processing the sale and between each of them, when they required jelp or assistance.

Furniture village @ Middlebrook retail park.
We are pleased to let you know when you go into this store you will be met by polite staff and asked if you need any help . You feel relaxed and not pestered, you also get the reassuringfeeling of knowing they are there if you need to ask anything.
We were met by a gentleman called Trevor who offered us a drink and cookie, although we were interested in a suite this got my wife’s attention 😂.
We had previously had a bad experience with another furniture company ( not furniture village) so we really needed someone who didn’t mind the many questions we had, Trevor was that man, thank you.
Everyone in the store was friendly polite and knowledgeable of their product. More importantly there wasn’t any hard sell tactics.
We would also like to thank Dagestan kazmierczak for her help .
We look forward to getting our suite and having many years of comfort.
You really do need to go into furniture village and give them a try!

Gareth was a great support while we decided on which dining set to purchase. He was knowledgeable, honest and gave good advice. Gave us time to review and was not pushy or forthcoming. Thanks!