Furniture Village - Bolton Reviews 

Lee was very helpful.

Sales consultant Trevor was very helpful. Talked us through all the available features of sofa we were interested in.
He also made us feel at ease with his friendly manners & approach with no big selling pitch.
Was a pleasure to buy from furniture village.

Great customer service by Sunny. He wasn’t pushy and was also very knowledgeable of the furniture I was looking at. I was so impressed, I decided to place my order with the Bolton branch, rather than the branch closer to home.

Friendly member or staff and very helpful

All the staff on both my visits have been so kind and helpful nothing too much trouble will definitely be using the store again. Danny and Dagmara at the Bolton store are a credit to your team. Beryl Collins.

We had an excellent sales man (Daniel Shaw). He was very patient and knowledgeable. Thanks for your help.

Lee was great super helpful, informative and no pressure thanks

We purchased few pieces of furniture in the shop this morning. Gareth Roberts is the best sales consultant we have ever met. Indeed his excellent service was one of the reasons for us to place our order here.

I had a lovely salesman Sonny very helpful and not pushy , which puts me off as a mature widow .

Lee the salesman was extremely helpful. He listened to me and instantly showed me what I was looking for, unlike the other furniture shops I had called in that day, would certainly recommend them to all my friends.

This is my first time I have purchased from Furniture Village.
My recent experience was met with friendly and knowledgeable staff who showed and delivered exceptional customer service (shout out to Trevor) which I surreptitiously noticed other customers receiving.
I would recommend Furniture Village as the go to store if you are looking for quality furniture, good customer service and a smile

No hastle when first entering the store. Great range of quality furniture.
Good communication from the staff when processing the sale and between each of them, when they required jelp or assistance.

Furniture village @ Middlebrook retail park.
We are pleased to let you know when you go into this store you will be met by polite staff and asked if you need any help . You feel relaxed and not pestered, you also get the reassuringfeeling of knowing they are there if you need to ask anything.
We were met by a gentleman called Trevor who offered us a drink and cookie, although we were interested in a suite this got my wife’s attention 😂.
We had previously had a bad experience with another furniture company ( not furniture village) so we really needed someone who didn’t mind the many questions we had, Trevor was that man, thank you.
Everyone in the store was friendly polite and knowledgeable of their product. More importantly there wasn’t any hard sell tactics.
We would also like to thank Dagestan kazmierczak for her help .
We look forward to getting our suite and having many years of comfort.
You really do need to go into furniture village and give them a try!

Gareth was a great support while we decided on which dining set to purchase. He was knowledgeable, honest and gave good advice. Gave us time to review and was not pushy or forthcoming. Thanks!

A lady called Paige answered my cal she was so nice made me feel comfortable and sorted the problem I had in no time fantastic experience

Excellent customer service and attention to detail. Trevor was a pleasure, knowledgeable and looked after everything really well. Very pleased and highly recommended.

Very friendly staff, not pushy. Short wait time for delivery.

Had great experience. furniture delivered on time but the table had a tiny mark so gotten in touch with customer service and they resolved my issue straightaway Staff is amazing. I had spoken to Kush. He was very helpful and dealt with my query very professionally.

Very friendly and helpful. Left to look around and ask if we needed help so didn’t feel pressurised.

Communications regarding delivery were very good. Things arrived as scheduled. Steve and Jordan were most polite and helpful. Thank you