Furniture Village - Cambridge Reviews 

Was very helpful and tried hard to resolve our issue unfortunately the item was faulty and could not manage to get it fixed

Higher quality customer service ever. ARON was amazing.

Steve Wong was fab. We walked in to do some research on beds and ended up buying 3!
He was knowledgeable without being pushy, helped us make decisions on mattresses and frames and was friendly and didn’t rush us. We need some more furniture after recent moving and will make sure we go back when Steve is there.

Very helpful staff , nice easy transaction. Quick delivery on part of our order so Very happy . Sam Thompson served us , very friendly and knowledgeable. .
Many thanks

Good customer service
Sam was so good and very helpful to find the things

I recently purchased furniture from Furniture Village in Cambridge and received a very good deal. The whole experience was smooth and enjoyable from start to finish.

I would especially like to thank Azzdean Seffras, who was extremely patient, professional and helpful throughout the process. He took the time to explain all the options clearly, answered all my questions without any pressure and made sure I felt confident in my decision.

Excellent customer service and a great shopping experience. I highly recommend Furniture Village and truly appreciate Azzdean’s outstanding support.Thanks

I received excellent service from Azzdean Seffras

The service was first class, Azzdean was excellent and professional. The cookies they serve you are amazing. Nice and relaxed atmosphere. Did not feel pressured at all. The choice of styles and combinations is excellent

Firstly Mo in the Cambridge store - so very helpful. We needed a couple of extra shelves for our recently purchased son's wardrobe - then had to change the original order. My son said 'he will be cross Mum' but Mo was lovely ... and not at all cross!!

Secondly - a huge thank you to the two delivery and construction guys, a shout out to BEN and ADAM. They arrived on a rainy day, were so considerate on my cream carpet. Constructed the wardrobe in nano minutes, were curteous and very efficient. Tookk all packaging away. A Fantastic team - thank you to Furniture Village.

We have never shopped at furniture village before.Allstaff were lovely but the guy who came to us was exceptional his name was Azzdean Seffras.

Peter was very helpful, not at all pushy and left us alone to make a decision. Didn’t buy on the first visit and he didn’t bombard me with calls which would have put me off. Went back again today to order. Again he was lovely and made the process really easy and stress free

Very good service

I very much dislike the harassing of your salesmen. Must have had about 5 people ask us if we needed help - been in the shop about 5 minutes. Guess they're all wanting their commission....
Consequently I purposely avoided all these people and asked someone else, who was busy, to help me. We were served well by Peter Jones (according to the invoice) but I genuinely would have second thoughts about giving this shop any business going forward, purely down to the sales reps approach.

Very helpful and knowledgeable staff.

We visited the Cambridge showroom on 2 occasions before placing our order for new dining table, sofa and sideboards, the staff were very knowledgeable and helped us decide what would be the best fit for our home.
The staff really went above and beyond to help us get the best deal. We had great advise from Pete and Aaron Gilks.

I had occasion to contact furniture village about my sofa which is only 6 weeks old, for the 3rd time today. I got through to a very pleasant young man called Kiran who dealt with my issue very quickly and was a pleasure to speak to. Well done Kiran.

Although we had already decided which suite we wanted, Stephen was very helpful with colours and measurements. During our purchase he explained everything clearly. Great guy. Lovely coffee and cookies too.