This is our first visit to furniture village. Mathew, one of the staff in here wished us first and given an overview which was an icebreaker for us, felt like welcomed and made our selection easier... See more
Location
Switch locationUnit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
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Very happy with our sale consultant Karunaker, he explained the option for dining room chairs and colour options to match the Lewis table. Helpful but not intrusive which was great. Very happy with... See more
We visited the Showroom at Chelmsford, where we were looked after by Karunaker, what a great guy to deal with. His relaxed attitude and knowledge of products made the decision to buy from Furniture... See more
Very helpful member of staff who carried dining chairs into a different light for us so we could see the colour. Also was respectful and moved away from us when we were discussing the prices and de... See more
Company details
Contact info
Unit B, Clock Tower Retail Park, Westway, CM1 3BG, Chelmsford, Essex, United Kingdom
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Great customer service from Caroline
Great service from Tammy
Tammyvwad extremely helpful and guided…
Tammyvwad extremely helpful and guided us towards the right sofa.
Patricia was very knowledgeable and…
Patricia was very knowledgeable and helpful. She spent time explaining how the sofas worked and all the different fabrics and colours we could choose from. An enjoyable experience
Very Satisfied
I walked into Furnitire Village looking for wardrobes. Patricia in the Chelmsford branch helped me obtain the wardrobe I was looking for and also a headboard for my bed. She was very helpful and I made my choice with her help and came out of the shop very satisfied.
Visiting furniture village to purchase…
Visiting furniture village to purchase a sofa for our first home together. Was greeted by Patricia who was very helpful, Patricia explained all our options available and made the process very smooth, thank you for all your help.
Excellent experience
Excellent experience. Very good welcome. Got exactly what we wanted Tammy was really good. Knowledgeable about the products. Would visit again
Wonderful friendly staff
Popped into Chelmsford store just to have a. browse around. Always find the staff attentive but not pushy which is a perfect combination for me. Tammy was available to answer any questions we had and was very helpful. Such a bubbly personality who obviously is very knowledgeable and enjoys her job. Although we didn’t purchase anything this time, we will be back.
Thank you Tammy
Brilliant service with a smile
I had a fantastic experience with Tammy at the Chelmsford Furniture Village store. She was incredibly helpful, friendly and welcoming from start to finish. Tammy took the time to listen to what we were looking for, gave us great advice without being pushy, and made the whole experience so easy and enjoyable.
Her customer service was absolutely brilliant, and she really went above and beyond to help us. It’s so refreshing to come across someone who genuinely cares about their customers and is so bubbly and outgoing
Thank you so much, Tammy — you were amazing!
Karunaker was amazingly helpful
Karunaker was amazingly helpful. Go find him. He helped us make a difficult decision about which mattress to buy. Friendly yet professional. Thank you Karunaker.
it was easy to buy the sofa,it was just right for the room.
I am waiting to see the results on the of the waiting period so I'm not going to write anything fantastic.
We visited Furniture Village
We visited Furniture Village, Chelmsford, to purchase a double mattress, Ian, the salesman looked after us very well, he was most pleasant, and very professional. We were shown a number of mattress in our price range, before, with his help, and advice, able to make a decision, as always, excelent service from the staff at the store.
The customer experience was top notch!
The customer experience was top notch!! Ian took his time to explain in details the different mattresses, pros and cons. The insight was very useful in helping me make a good choice
KARUNAKER VERY COMPETENT And helpful.
KARUNAKER VERY COMPETENT And helpful.
A pleasure to do business with him
Michael ELETHEA
The sales assistant Caroline was…
The sales assistant Caroline was extremely helpful & very caring when we visited store for dining chairs at The Clock Tower Chelmsford..Can’t wait for delivery.
Karunaker
Karunaker - 5 Star service! Excellent customer service experience. Karunaker was very friendly, patient, supportive and eassisted me to select the best product for my needs.
I had a great experience. The best service ever! He is a Star!
Very satisfied customer
The Sales Advisor, Caroline, was extremely helpful and knowledgeable providing a truly professional service. The quality of the products is of the highest standard and prices are very reasonable
Ian was very helpful and nice
Ian was very helpful and nice. He showed us lots of options and helped us to find a lovely mattress. We are really looking forward to it being delivered!
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