Furniture Village - Chelmsford Reviews 

Tammy was very helpful without being pushy and explained everything very well, she had a pleasant personality and answered my questions very well.

The sales last lyn was very helpful. Not too pushy but friendly and good knowledge of products

Horrible experience. I will not order again.

- They delayed my delivery for almost a month
- The customer service were inaccessible and unresponsive.

I bought from Chelmsford. You need to straight up those guys or are going to drive through the mud your company.

Sales assistant tammy, was so helpful informative. Nothing was to much trouble.answered all my questions. I can highly recommend her to guide customers. A nice friendly person.

Visited Furniture Village today to search for a new three piece suite. We were served by the delightful Tammy who was very personable and very knowledgeable.

Tammy made us feel very welcome and brought us coffees whilst we browsed in store.

Tammy guided us through the lumbar mechanics of the suite we selected and helped us through the ordering procedure.

Delighted with the services received. Highly recommend this store and the staff.

Tammy was really helpful. As a disabled person she was very patient and understanding 🙂 Thank you

Very quick to order, everything explained really well by Tammy

The delivery drivers installed our edison modular L shaped sofa well. They were patient courtious and helpful on what was quite a lot of work. Excellent.
The sales staff had excellent product knowledge and were also very help when we ordered the sofa.
The product arrived on time and in accordance with the order.
Good job.

We had a great experience at Furniture Village Chelmsford. A big thank you to Caroline, who was really helpful throughout our visit. She took the time to understand what we were looking for and talked us through the different options, helping us choose the right wardrobe without any pressure.
The rest of the team were also friendly, welcoming, and happy to answer our questions. The customer service was excellent and made the whole shopping experience easy and enjoyable.
We'd definitely recommend Furniture Village Chelmsford to anyone looking for quality furniture and great customer service. Thank you, Caroline and the team!

The staff member was so patient and helpful. Very knowledgeable about their products.

We chose our item of furniture and the member of staff helped us straight away.

Patrica was wonderfully helpful on both of my visits. She was fully dedicated to me while I tried nearly every mattress several times, providing me all the information on them as required. Highly recommend visiting her.

Patricia was informative , patient and efficient in answering our questions.
We returned next day to make a purchase with her after consideration. We would not hesitate in recommending the clock tower retail park branch to others.
Thankyou.

My wife revisited the Chelmsford store to order our furniture.

We were met by Karunaker, who fully explained our options plus additional items available including damage insurance.

He also explained the benefits of finance, how the sofas would be delivered and fitted into our lounge.

We felt thoroughly happy with our experience today and would recommend to others.

I had a great experience today . Sales Consultant Karunaker took time to explained clearly about my order , delivery date, installation , insurance and care of the furniture . I was reassured and happy .

Patricia was very helpful and answered any questions we had.

Helpful and knowledgeable salesman, Karunaker, we never felt pressurised when choosing living room sofas and chairs, and a dining room table and chairs. He didn’t hover around us but gave us time to look and try out the suites, but was on hand to answer any questions we had

karunaker made it a pleasant and easy experience

Karunaker was fantastic! Really friendly and helpful, very happy with the service

Made contact months ago about my new chairs that turned up with the wrong legs, the leg that was supplied have broken and damaged my floor trying to get an exchange is turning out to be a bit of an issue so I have requested for both chairs to be replaced fully by no one not just the leg now it’s gone on for way too long