Furniture Village - Cheltenham Reviews 

Justyna was so friendly and helpful without being at all pushy. Due to her knowledge and being so helpful we had total confidence to place our order. Thank you Peter and Michelle

Charlie was a very helpful and knowledgeable member of staff. He took the time to explain about the different mattresses and bed bases and I did not feel rushed at all. A very good experience.

Having chosen our sofa Karen was brilliant at sorting out our order & colour. She explained everything clearly & we felt well looked after. The delivery time was explained at 10 to 12 weeks. It took 13 weeks but was worth the wait. Dave & Joe delivered it with care, built it & were very respectful of our home. Very pleased with the sofa. Would recommend them

The service which i was good and everything was done on time.Great quality bed.

Ben in the FV Cheltenham store was a great chap to deal with. No hard sell and good old fashioned service and advice. Never bought from Furniture Village before but will definitely do so again. Thanks Ben. You’re a credit to the company.

Sales woman was fabulous

Good experience Charlie was very helpful but not pushy everything you need and want in a sales person.

A fruiful and nìce visit thanks to your salesperson Craig. He was very helpful and friendly.

Staff amazing

Second time using furniture village and another great experience from the moment we walked into the store. Justina was excellent and manage to help us with our final decision and design ideas.

Justyna was helpful, honest and not pushy in any way. My elderly father was able to take his time choosing the right suite for him last month. The new suite was delivered today on time.

Karen who served us couldn't have been more helpful, she waa brilliant and knew all about the different wardrobes in store. We wanted a certain size and she helped find the styles in that size without being pushy ir trying to sell us anything. She had the perfect balance of being helpful and polite, it was like chatting with a friend. She was very professional with her knowledge and advice on what it would look like if we chose a different colour wood too.
We saw a chest of drawers too and bought that. We could take it immediately as its old stock so together with the helpful gentleman lifting the drawers for us too we had a grade 1 experience. Looking forward to our delivery next!

Really helpful and friendly. Great advice and we're very excited to have our new furniture delivered. Thank you 😊

We dealt either Ben Charlett in the Cheltenham store and he was great. Gave us plenty of space to try out all the mattresses but was on hand to answer any questions. Unlike other places he didn’t pressure us which is a welcome change.
We found the perfect mattress and pillow combination. Will definitely visit again.

Great service from Sarah again! The whole team are friendly and approachable but there is no pressure sell.

Good selection of beds, Justina was very helpful and not pushy

We received the usual excellent service from Justyna.

Please please 🙏 thank Sarah what a wonderful lady couldn't do enough for us. Think we found a friend. Sarah thank you 🤩 we were lucky people to meet you 🙏🤗🥂

All the staff in the store were friendly and helpful. Particular thanks goes to Ben who went above and beyond and was so personable, making the whole shopping experience a fab one!

We were browsing / shopping for a bed, and this was the first store we visited in the process. The array of options were many, and the Salesman was highly knowledgable for the various options. Trevor also had a good bedside manner laced with witty remarks. We ended up selecting a store bargain, although as it turned out the delivery process would be not so smooth, (in terms of notification times). Although the delivery guys were great, and efficient.