Furniture Village - Colchester Reviews 

Kieran from customer services was extremely helpful and efficient. He arranged for a technician to check my sofa promptly and kept everything clear and straightforward throughout the booking process. Great customer service and very reassuring to deal with — thank you.

Lucy at Stanway was very helpful a week ago when we were casually browsing. On the back of her excellent service we promised to return. Today we did, and she helped us buy a new bed, mattress and three piece suite. Nothing was too much trouble for her.

Gemmell was extremely helpful in choosing rugs.

Lesley Lopez was very helpful and went the extra mile to assist in our purchase. She was very professional and knowledgeable. A real asset to Furniture Village

Sales Assistant was very friendly and helpful.

Service was very good.
Hope the product is going to be okay

very helpful and professional. Happy with your service

Lesley was so helpful and welcoming, she made us a drink straight away and took her time to explain everything in detail. Amazing service thank you so much!

Great, calm. James was most helpful today. Explained everything we needed to know when ordering our furniture

Lovely staff member, friendly and helpful

Gemmel went over and above to help us from the moment we walked in the store
End of the day
New Year’s Eve
And still with a smile and helpful beyond
Thank you

Helpful friendly staff, nothing to much trouble, good atmosphere

Found what we were looking for at a reasonable price. Assistant came over to take our order this was simple and quick to do. Now waiting for delivery

Leley in your Colchester branch was helpful, good product knowledge and very customer friendly. We dealt with her when we purchased our last sofa, so it was a pleasure seeing her again, Lesley is an excellent ambassador to furniture village. We have purchased previously from your company and always had excellent service from your staff.

Great service from Jade from start to finish, thanks.

Sam fox was such a lovely lady really helppful and went out of her way to show us everything we needed to know and to get us the right sofas another kind lady showed us how tje blue tooth went on .id defently recomend this furniture village good quality furniture , my mum brought some furniture a coiple years back when we met lovely lad there who reconized us and came over to see us lovely and polite ,u alsi get a drink and freshly made cookies free of charge . thank u guys ao much will be coming back and hope u all have a very happy new year x

So far the service has been good at the purchase stage so will see when it is delivered if still as good.

Really good experience, great customer service. Ordered a table and chairs from the Colchester store after talking with Gerrell, he helped us choose which table would be best and gave us lots of helpful info. Will deffo be returning for any future furniture purchases 😊 thanks!

Great advice and super service. Will always come back to furniture village

I am happy delivery men’s were very kind / polite the service was very good many thanks