We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... See more
Location
Switch location222 Purley Way, CR0 4XG Croydon, GB
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We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... See more
Wilfred at the Croydon branch, was very helpful and informative finding the chairs we were looking for that were right for our needs. At no time did we feel pressurized into buying a particular item a... See more
I would just to thank everybody at furniture village for you help and guidance when my mum and I came to visit to look for numerous items. A even bigger thank you goes out to Sean Duplessis, for y... See more
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Bipin and Jess were fantastic
Great customer service from Bipin and Jess, very knowledgeable and went through everything to make sure we made the right choice when choosing our mattress.
Good attentive service by the staff
Good attentive service by the staff. Friendly and knowledgeable.
THE persnalised freindly yet…
THE persnalised freindly yet professional approach from staff. Aaide from being knowledgeable, i found them to be down to earth and honest, and tailored furniture to my needs. Sean in particular was brilliant
Brandon was a very polite and helpful…
Brandon was a very polite and helpful member of staff, nothing was too much for him, he is an asset to Furniture Village and I will definitely shop there again.
Davide at the Purley Way branch was an…
Davide at the Purley Way branch was an amazing salesman. He was very attentive and gave me exceptional Customer Service. I would definitely recommend a furniture Village to friends and family and will definitely be a returning customer.
Just had our second delivery from…
Just had our second delivery from Furniture Village and very happy with their service again. Thanks to delivery team job well done.
I was so happy with how helpful the…
I was so happy with how helpful the member of staff was after l bought something on display . Thank You .😀
Everything was amazing the quality was…
Everything was amazing the quality was super
Staicy was one of the nicest staff that I’ve seen she was very friendly and helpful
The service was very good
Helpful Support
Sean assisted us out today and was very helpful. He provided his feedback to help us make our decision on the table and chairs we were purchasing, he was transparent with all the options and patient with us taking our time to decide.
Salesman was very helpful explaining…
Salesman was very helpful explaining everything we needed to know about buying a new bed very friendly a credit to your team
Great from start to finish
The salesperson (Joe) was very helpful without being pushy and we ended with the exact mattress we wanted. Delivery took less than two weeks and came on a Saturday morning. The delivery guys were fantastic (Cliff and Gaz), very quick, helpful and polite.
Only thing that could be improved was email communication, I didn't get a lot of order updates or confirmations for delivery dates, etc. Fortunately the service was really good and everything came as promised, but one small thing to improve!
Brandon has been super helpful in my…
Brandon has been super helpful in my sofa and bed purchase. Clear explanations and felt very well taken care of. Thanks!
Sean Duplessis assisted me today in…
Sean Duplessis assisted me today in finding the perfect bed. After searching for over six months, I’m delighted to have finally found one. His customer service was excellent, and his knowledge of the products made the whole experience easy and enjoyable. He took the time to answer my questions and helped me choose the right bed without any pressure. I highly recommend Sean to anyone looking for expert advice and outstanding service.
Happy customer
We got our delivery in good time. We are happy with all our items ordered. The delivery team were very good and done their job properly.
Amazing experience
It has been amazing experience that we had over two days to buy our furnitures. Special thanks to David who looked after us patiently and explained everything. We will go again and definitely we like to see David. 😊
New mattress…
Very helpful information from Bifin Shah about best bed to buy for our needs. Nice to able to try out mattresses without sales pressure and feel we could make an informed decision about our purchase.
Salma treated us soo well and explained…
Salma treated us soo well and explained everything soo well. Completely sold us on the purchase.
The ordering and delivery was smooth
The ordering and delivery was smooth. The guys set up all the furniture and took the boxes with them.
I just received my furniture so I’m happy for now. Rating to be reviewed if I have trouble with the extra care service I purchased with the sofa 👀
Good service.
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