Furniture Village - Croydon Reviews 

The ordering and delivery was smooth. The guys set up all the furniture and took the boxes with them.

I just received my furniture so I’m happy for now. Rating to be reviewed if I have trouble with the extra care service I purchased with the sofa 👀

Very helpful staff and ordered new sofa and chairs with ease

Friendly and professional from start to finish and during telephone contact in-between. Delivery earlier than expected and the product is fantastic!

Joe is excellent customer service.we are very happy

Very good range to select from, friendly staff , Mr Wilfred who I dealt with was very professional and explained everything in details .Prices are very reasonable, highly recommended

Customer friendly and helpful to choose the correct product

I am very pleased with my furniture, and the staff who assisted with its assembly were both friendly and provided excellent service.

Nico went above and beyond with his customer service skills. He listened intently and acted upon my problematic experiences with the suite I had purchased 7 months earlier. He ensured I would get a new suite delivered. Thank you Nico

Very happy, special thank you to Joe, great customer service from beginning to end.

Excellent customer services

Joe was a lovely helpful man

Joe was helpful and knowledgeable in store, we have always experienced good staff, products and keep coming back.

Amber was the lady who helped me over the phone. She was very polite and immediately explained how claims work and connected with Castelan so I could arrange an appointment,

Our sales consultant was Sean and you were very helpful welcoming and took his time to explain the product

The service is very bad. After placing the order, they did not deliver the goods on the day they confirmed, giving us various Reasons and delaying them, which made us very difficult.

Poor advice given by salesperson at time of purchase and managers repeatedly unavailable when raising complaint.
Would have had better result purchasing on line.

Thank you Tushar for your assistance throughout the purchase of our sofa, we can’t wait to receive the item. Thanks again.

Your Sales Consultant Mr Joe Aden was quick to find out what sort of mattress I would like. Within 10 minutes I had tested 3 mattress and found the one that suited me. Then we proceed to his work station to complete the transaction. In all that time he was courteous informative and friendly. He is a refreshingly very pleasant young man.

Was recognised from previous visit, assistant answered all questions, never made us feel we were taking up his time.