Furniture Village - FC Southampton Reviews 

2,828
TrustScore 5 out of 5

4.9

West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB


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Rated 5 out of 5 stars

Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... See more

Rated 5 out of 5 stars

We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... See more

Rated 5 out of 5 stars

We are extremely happy with the delivery of our furniture. Everything was delivered, assembled and carefully tested to make sure it was working perfectly. Once everything was finished, all the boxes... See more

Rated 5 out of 5 stars

We had our new sofas deliverd this morning by Shane & Scott, they were both very friendly and polite. A credit to Furniture Village. Tina & Michael Whitlock.


Company details


Contact info

  • West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,828)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

From store to delivery

The two delivery guys are a credit to your company , they took care in both exchange and delivery, respected my property,they completed the job with a great attitude,friendly service,on one of the hottest days for a while,as for sales staff they too ensured are issues were rectified and showed great customer service ensuring our needs were met

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Another great purchasing experience

Fantastic company we have purchased may items over 20 years with them.Matt at Southampton was great to deal with.
The delivery guys ( Marcus and I didn't catch the other guys name) sorry..were brilliant! Tracking your order was brilliant too.Assembling the table and chairs and taking great care.
Another great experience with Furniture Village

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They were friendly, got our sofa in and up quickly and took care in the house when bringing it in.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Luke and Scott delivered our bedframe…

Luke and Scott delivered our bedframe yesterday morning. They were promp, polite (put a carpet protector down) and took care assembling the bedframe and headboard.
They checked to see if we were satisfied before leaving. Happy customer.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Nice guys

Nice guys, delivered exactly where we needed it. All packing removed. Beware though. Had three deliveries recently and they turned up 2 hours early each time with message updates arriving at the last minute. So keep an eye on the tracking.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

A first class service!!!

A first class service from beginning to end with Furniture Village.
Luke and Rich delivered our furniture today and we were kept informed everywhere step of the way.
They were courteous, polite and made sure our flooring was protected during installation.
I cannot recommend this company enough - thank you!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brendan and Joe were brilliant!

Brendan and Joe delivered my Davide RHF Small Corner Sofa today and they were absolutely brilliant. They were friendly, professional, and extremely helpful throughout the whole delivery.When we discovered that the sofa had damage that hadn’t been mentioned at the time of purchase, they were incredibly supportive. They took the time to check everything properly, documented the issue clearly, and reported the damage with photos straight away so the problem could be resolved.Their attitude, patience, and professionalism made a stressful situation much easier. Really grateful for their help today — they’re a credit to the delivery team.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

We ordered dining chairs

We ordered dining chairs, delivery was quick. The delivery drivers on the day were really polite and built the chairs and put them in the room we wanted them. Took cardboard away. Aydin dining chairs really comfortable. Brilliant service.

June 6, 2026
Unprompted review

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