Furniture Village - FC Southampton Reviews 

Excellent Service Shane and Scott were very professional credit to the company

We visited Furniture Village today to purchase a very large dining table and were looked after by David Bally, who was absolutely excellent.

David was polite, efficient, knowledgeable and incredibly patient. He took the time to talk us through all the different options available, made some really helpful suggestions and never made us feel rushed or pressured. The whole experience was easy, relaxed and genuinely enjoyable.

A small thing that really stood out was when David noticed we were conscious of our parking time. He told us that if we went over our parking deadline, we should simply come back and see him and, as Furniture Village customers, he would sort it out for us. That level of customer service makes a real difference.

We left extremely happy with our purchase and with the service we received. I would highly recommend Furniture Village and particularly David Bally.

It will certainly be our first port of call the next time we need furniture.

I got the furniture on the day they told me it would arrive.
Those who delivered it were quick at installing the furniture.

Amazing service! We were told exactly day and time of arrival, very small window, and had text and phone call so I knew when they would arrive. Alex and Rich bought sofa in, unwrapped, put exactly where I asked them to put it. Also put down protective floor covering. This is what other delivery companies should aspire to. 10/10 from us.Thankyou

We have used Furniture Village on several occasions over the years & found their products to be of good quality & competitive pricing. Alex & Rich were very polite & careful, they took time to make sure our sofa was installed properly & in the right position. Furniture Village obviously train their staff well

Delivery team were extremely professional, no fuss, no mess

From buying to delivery the service was very good, the delivery by Alex & Rich was excellent

Alex and Rich were very friendly. Competent and efficient. We would thoroughly recommend them

Order number 830619059
We are soooo happy with our new sofas.
They look gorgeous and finish our room perfectly.
They are also extremely comfortable! I don’t want to get off them!
The service from Furniture Village has also been fantastic. From the phone line ladies to the gentleman at the Southampton store.
I would like to give a special mention to our delivery lads though. I believe they came from the Southampton store too but unfortunately didn’t leave their names on their card. They were so helpful, friendly and professional, in, sofas sorted and off again. Great communication and just an excellent service experience.

Alex and Scott delivered our new sofa and were very polite and friendly. Happy with our new sofa and great sofa from everyone at Furniture Village.

Paige P in customer care really lived up to the term customer care. She was very responsive and managed my problem immediately.

Alex and Scott from FV Southampton popped in to deliver the sideboard. They were really quick and amazing.

Excellent delivery. On time and very quick. Good job!

Both Alex and Rich were very professional. Both were very polite and explained the furniture once it was installed.

Very polite, efficient delivery by Alex and Rich. Very helpful recommending a product for our oak table.

Thank you to rich and Alex for delivering and putting together my furniture this morning, extremely professional, clean and polite a credit to furniture village

David sorted us out with a fantastic Dining room table
Interest free credit
Only place to shop for higher quality stuff in Soton

The Home delivery Specialists - Luke and Rich were excellent on time, very careful, friendly, considerate and courteous.

Delivery today was excellent . Easy to track and the 2 men who delivered were so pleasant and helpful.thank you Alex and Scott job well done !!

Excellent from ordering to delivery the goods arrived promptly and tge delivery drivers were helpful and were a credit to your company so would highly recommend