Furniture Village - FC Southampton Reviews 

2,827
TrustScore 5 out of 5

4.9

West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB


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Rated 5 out of 5 stars

Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... See more

Rated 5 out of 5 stars

We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... See more

Rated 5 out of 5 stars

We are extremely happy with the delivery of our furniture. Everything was delivered, assembled and carefully tested to make sure it was working perfectly. Once everything was finished, all the boxes... See more

Rated 5 out of 5 stars

We had our new sofas deliverd this morning by Shane & Scott, they were both very friendly and polite. A credit to Furniture Village. Tina & Michael Whitlock.


Company details


Contact info

  • West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,827)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars

We’d been waiting for few weeks for our new sofa, so we were really happy when it finally arrived! Luke and Rich were fantastic—friendly, professional, and very fast and efficient with assembling the sofa. They made the whole process smooth and hassle-free, and they also made sure everything was okay and that we were happy before they left. Excellent service from start to finish. Thanks, Luke and Rich!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Luke and Rich arrived promptly. Very friendly and very professional. Furniture in and set up within a short space of time. Would recommend Furniture Village.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Table.. chairs. And bench

Had my table and chairs delivered today
Fantastic service from the delivery guy's Brendan & joe
Respectful and polite
Very happy
Furniture village.. id certainly recommend the company

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Chair delivery

Luke and Rich were very polite. Super quick in assembling the chairs. Shopped with furniture village before and the service had always been great. Thankyou

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Ankush listened and helped me

Ankush made my experience excellent because he listened to my problem .. .my husband is blind and disabled and his special chair stopped working. Ankush arranged for a technician to come to our home the following dzy (!) to try to mend it. What amazing service. Well done.
Sadly the man who came could not mend the chair... we have to wait another 4 weeks for "spare parts"

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

Luke and Rich were fantastic when they delivered my new sofa. Great communication and quick install. Would highly recommend.

July 20, 2026
Unprompted review
Rated 4 out of 5 stars

The bed frame is great but the delivery…

The bed frame is great but the delivery guys assembled the bed and left quickly without telling me any instructions and precautions. I have to go through the online Chat system of Furniture Village website to solve my questions. Fortunately, Ali answered all my questions and I appreciated.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was arranged on Saturday on…

Delivery was arranged on Saturday on time which was good for me. Guys was very nice and kind and very helpful. Job done very smoothly. 10 out of 10. Many thanks for your service. But care+ leather care kit provided with policy for some reason wasn't left for me.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent overall

Easy ordering. Good communication from company and delivery drivers. Very polite and efficient delivery drivers. A very good experience overall.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Our overall experience from start to…

Our overall experience from start to finish was amazing. Gary helped us in store and helped us choose a sofa, showed us multiple options and put our order through on the day.

We weren’t expecting our sofa until August and it arrived mid July!

Joe and Scott delivered our sofa at 9am and were out of our hair by 9:35. Left the house clean and tidy and took all rubbish too.

We love our sofa, it’s comfy, adjustable and comes with the protection needed for a baby and dog.

Thank you!

July 17, 2026
Unprompted review

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