Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... See more
Location
Switch locationWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
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We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... See more
We are extremely happy with the delivery of our furniture. Everything was delivered, assembled and carefully tested to make sure it was working perfectly. Once everything was finished, all the boxes... See more
We had our new sofas deliverd this morning by Shane & Scott, they were both very friendly and polite. A credit to Furniture Village. Tina & Michael Whitlock.
Company details
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West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, United Kingdom
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Excellent delivery service from Luke & Rich
Excellent delivery service from Luke and Rich. They were polite, professional, and took great care while delivering and assembling our new dining table and chairs. They were respectful of our home throughout the process, and everything was completed efficiently. Highly recommended!
The guys arrived on time
The guys (Luke & Rich) arrived on time, we're very efficient and friendly. They unpacked the sofa, put on the feet and placed the sofa where we wanted it. Great service, especially in the heat we're experiencing 🥵
Thank you 👍
Delivery drivers Luke and Rich were…
Delivery drivers Luke and Rich were great today, very pleased with the service.
Furniture Village Delivery
Drivers explained everything and how the delivery would proceed, they were very courteous, careful and thoughtful. Removed all packaging and checked items before positioning in location required.
Grigio bedroom furniture Delivery nice and early guys polite…
Delivery nice and early guys polite efficient and tidy very pleased with product so thank you furniture village we will be back soon that’s for sure
Faulty Gliders
I had reason to contact customer service today with regards to faulty gliders for my suite and was very impressed with the customer service I received from Paige F who dealt with my problem in a very swift, professional and courteous way. First class service.
Luke and Rich were absolutely fantastic…
Luke and Rich were absolutely fantastic
Quick and efficient
Arrived on time
What a wonderful professional service they gave a credit to the company
Great delivery guys
Great delivery guys, Lee and Lewis, who had a much harder job than expected because I had forgotten they were coming! Ended up having to bring my new sofa all the way round to the back of the house, and remained good humoured and chatty. Excellent service.
Friendly blokes,working hard in the…
Friendly blokes,working hard in the heat,careful and professional
Sofa
⭐⭐⭐⭐⭐ Absolutely brilliant service from start to finish – and the delivery team were outstanding!
We recently ordered our new sofa from Furniture Village, and we couldn’t be happier with the whole experience. From the easy ordering process to the updates letting us know exactly when to expect delivery, everything was clear and stress-free.
But the real standouts were the two delivery drivers. They turned up exactly within the time slot we were given, called ahead to let us know they were on their way, and were so polite and friendly from the moment they arrived. Our home has some tight corners and narrow doorways, but they took so much care – they measured up first, worked out the best way to get the sofa inside, and moved it with total skill without bumping anything or marking our walls or floors.
They even took the time to position the sofa exactly where we wanted it in the room, checked we were happy with how it looked, and offered to take away all the packaging to dispose of it properly for us. Nothing was too much trouble, and it made what can be a tricky job feel completely easy.
It’s so rare to get such thoughtful, careful service these days. We’re delighted with our sofa, and we’re extra impressed by how well the delivery was handled. We’d definitely recommend Furniture Village – and a special mention to the delivery team for going above and beyond!
Nice chaps Lee and Lewis
Nice chaps Lee and Lewis, friendly, efficient and good conversation - thank you
Excellent service
Excellent service. On delivery Luke and Rich got straight on with setting up our new bed frame, and even thought to lift our own mattress onto it for us. Would definitely recommend, thank you Luke and Rich!
Very good
Very good, they text me when they were going to arrive. Took all the rubbish away. Very polit.
Luke and rich were quick and efficient
Luke and rich were quick and efficient, great customer service . Took care of the house and carpet
Luke and rich were very friendly and…
Luke and rich were very friendly and rapid at installing the sofa
Friendly and knowledgable assistance…
Friendly and knowledgable assistance from the showroom sales staff.
Delivery was as scheduled at the time of ordering and the delivery crew arrived on time and were very efficient.
Would happily recommend Furniture Village to others.
Very professional service
Delivery came at time specified and Dan and Rich were excellant very friendly and polite. They placed my furniture exactly where I wanted it, very good service overall.
Luke and rich were absolutely brilliant…
Luke and rich were absolutely brilliant very polite and did the set up amazing Thanku so much xx
Luke and Rich lovely
Luke and Rich, delivery staff, were lovely and super speedy
⭐⭐⭐⭐⭐ Fantastic service!
⭐⭐⭐⭐⭐ Fantastic service!
The delivery team ( Rich and Scott) was quick, professional, and very careful moving the furniture into my home. They arrived right on time and handled everything perfectly. Couldn't ask for a better experience!
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