Furniture Village - Gillingham Reviews 

Ordering my sofa from Furniture Village was a really smooth and straightforward experience. The staff were very friendly and helpful, and the ordering process was easy from start to finish. I'm very happy with the service and I’m looking forward to receiving my new sofa.

Very helpful sales consultant Alif. Very informative, very patient as could not decide on colour. But we got there eventually. Thank you Alif. Mr&Mrs Layton.

East to deal with, quick order process and very informative staff. Darhys was really helpful and friendly.

The sales rep was very helpful and very friendly the picture we purchased had a defect in the frame we asked the salesman did he have any more? He said no worries I can order you one straight from our warehouse straight to your door. we are so glad to have one that wasn’t damaged. so our experience was excellent.

The sales assistant, Alif, was really very helpful. He wasn’t at all pushy but went out of his way to help us find what we needed. He helped us choose colours and went out of his way to help us.

We visited Furniture Village to look at sofas and beds, they have amazing, beautiful furniture. Great choice if you’re looking for new furniture. The first time we went just to have a look, we were greeted by Mr Alif, and he was incredibly helpful and answered all of our questions. Next time we visited, Mr Alif remembered us from before which was wholesome. When we selected the sofas we liked, Mr Alif supported us massively, his patience and service was excellent! He honestly made our experience much more valuable and enjoyable so thank you so much for him, we cannot wait to get our new sofas in safe hands!

Very helpful

When entering the store we was welcomed by Kami.
While having a look round Kami asked us if we would like a cup of coffee which we excepted.
Once we had chosen what we would like, Kami went through everything with us and explained the process of the order.
All in all Kami was very knowledgeable and helpful.
He also explained that it was a British family owned business which we was unaware of.😊

Great service and very professional and polite staff . The only downside £119 delivery ???

Great service today from a lovely lady Paige P dealt with my problem promptly & without delay thank you .

We had a very pleasant experience buying our sofas from Furniture Village. Alif was so efficient and helpful, nothing was too much bother. We had no pressure with the sale, which made it really easy. We will definitely be going back and will recommend to Friends and Relatives - Thank you !!!

Gino the sales associate was incredible. Didn’t push things outside our budget and was externally friendly, we found our perfect bed mattress and pillows and was very accommodating. I was in a wheelchair and the shop was very easy to manoeuvre around overall a great experience

Very good experience no pressure from salesman Paul knows his stuff left us alone till we found what we wanted very clear on what we required and made us very comfortable thank you Paul from the Gillingham branch

Sales assistant Tom was very helpful with the purchase off some breakfast bar chairs.

Customer service was excellent.
Clive was very helpful and knowledgeable.

Expert sales knowledge and not too pushy

We had the pleasure of meeting Alif today . Wonderful experience. He’s professional and friendly with an engaging personality. We met him because he was helping his colleague Andy out .

We’d picked a Sofa with Andy , who is also lovely. Unfortunately we needed to make a few adjustments. Alif was so patient. He made the new decision easy .

Our interaction with both gentlemen at this store was very pleasure.

Help from staff (Andy Brown) in choosing options etc

Darhys Nugent made the whole process very understandable and in such a friendly way without us being overwhelmed

Lovely lady helping with our purchase