Really impressed with the store and choice on offer. Found a dining table we loved at good price. Derek was the salesperson who assisted us, he was friendly, efficient and informative without being p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a great experience.Sales consultant Ross was very helpful.He explained in great detail about the 2 seater recliner and chair recliner about the material.He also gave us great advice about the... See more
Good customer service, staff happy to answer questions and provide details without pressing for a sale. Derek was very friendly, made sure that we were happy with everything, making sure all timesca... See more
The sales assistant, Helen, gave us time to look at all the display sofas and once we had a preferred choice she talked us through the product details and the various offers/options available. Shen th... See more
Company details
Contact info
500 Hillington Road, Hillington Park, G52, Glasgow, United Kingdom
- 0141 483 1520
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shop is very good staff dont follow…
The shop is very good staff dont follow you around all the time iff you need help you have just to ask Michael that served us was very helpful
Definitely staff
A few things made my visit very good.
Variety of goods, space between displays as I am in a wheelchair.
Staff very good in not overwhelming us by staying at a distance and showing us where drinks station was.
It was a pleasure to shop. Goods not due to be delivered to October.
Great service and Derek explained…
Great service and Derek explained everything with every detail covered.
Very helpful
Spoke to Khadija today regarding a two seater couch that we are having problems with. Khadija was extremely helpful and very pleasant to talk to.
Dining table & chairs
Good choice of dining table sets plus Michael who served us was very nice and helpful ..
Excellent experience
Really impressed with the store and choice on offer. Found a dining table we loved at good price. Derek was the salesperson who assisted us, he was friendly, efficient and informative without being pushy which we appreciated. Topped off with a coffee. Couldn’t ask for better service - would definitely go back here in future.
We had a great experience.Sales…
We had a great experience.Sales consultant Ross was very helpful.He explained in great detail about the 2 seater recliner and chair recliner about the material.He also gave us great advice about the care and platinum package for upholstery.Couldn’t fault Ross he was very professional and looked after us brilliantly.
The store is beautiful the and choice’s are amazing
The store is beautiful the choice’s are amazing and Jayne the sales assistant was very approachable , extremely helpful , answered all our questions which made our overall purchase experience fantastic.
We had great experience the assistant…
We had great experience the assistant was very helpful and knowledgeable and very polite.
Molloy,s
Absolutely brilliant service
Absolutely brilliant service. New Dining table purchased from Derek who was very friendly and gave us all information regarding the products.
Sofa shopping
Saw the sofa I wanted online and went into shop in Hillington see if they had it in stock. They didnt have it in the store, but James Byrne who dealt with us, showed us similar sofas and showed us how the recliners worked etc. He was very pleasant and made us feel at ease. He had a lovely manner and we purchased the sofa which we saw online. Very satisfied with the customer service.
The sales lady was very good explaining…
The sales lady was very good explaining about the beds and filling then and I chose the bed I want
Exceptional Customer Service
We visited the store and found James to be the most knowledgeable and professional sales person we have ever dealt with. He was so patient and fully understood exactly what we needed. There was no pressure to purchase just honesty and helpfulness. It was a pleasure to deal with you.
Glasgow West Store
Visited Glasgow West branch and was impressed with the quality and range of furniture displayed there. Very helpful staff offered advice re options available in the Genius range of sofas. There were no issues when we said we’d need to measure up to make sure sofas would fit. We returned the next day and placed our order with Ross Jenkins. He talked us through the whole process and made sure we were ordering exactly what we wanted. There are lots of options in this range!!
Once we got home and looked at the room again we thought a media console would work well in the room but we’d need to change from a 3 seater to a 2 seater sofa for it to fit.
We visited the store again and spoke to Ross who was very helpful and again checked our choices to make sure we got exactly what we wanted.
Brian Kay the store managed then processed the changes. He was very professional and helpful and made the change.
I was very impressed by the knowledge and helpfulness of both Ross and Brian. Great customer service from both and a great range of furnishings in store.
Can’t wait to get the sofa.
Rino is an asset to the team!
Rino was such a helpful and friendly guy. He made the whole process of buying the sofa easy and stress-free. Great customer service and looking forward to receiving it. Would definitely recommend!
Ordered our dining table and 6 chairs…
Ordered our dining table and 6 chairs to be delivered to our new house furniture village were fantastic to deal with they kept our order till the day we wanted it delivered and the communication was excellent the girls that dealt with our delivery were great! The delivery guys were also fantastic very chatty n cheerful n took all our packaging away! Thank you Furniture Village if only all
Company’s were as easy to deal
With! Look forward to ordering from you again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







